Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 076 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 4 and 5 stars

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N
Nathalie M.
Rating: 5 out of 5
following a purchase from 16/09/2017
Good evening, I easily found the cover I was looking for to protect our trampoline. The delivery was very fast and we are satisfied with the product.
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René C.
Rating: 5 out of 5
following a purchase from 17/09/2017
good
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Iker A.
Rating: 4 out of 5
following a purchase from 05/09/2017
In general, the service and attention are very good. We had some problems with the delivery date we had planned, but finally everything arrived quite quickly and in perfect condition. The product is very good, great quality.
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Stephanie G.
Rating: 4 out of 5
following a purchase from 07/09/2017
I was very well informed by the agents for my order, thank you
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Celine C.
Rating: 4 out of 5
following a purchase from 18/09/2017
Correct service. Package received on time and in good condition. Explanatory notice and simple assembly. Aesthetic and sturdy product. Recommendation +++
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Sylvie A.
Rating: 4 out of 5
following a purchase from 18/09/2017
Perfectly suitable for a child who enjoys doing flips, however, it squeaks and it's quite annoying
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Bernard S.
Rating: 5 out of 5
following a purchase from 16/09/2017
Excellence
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Amicale L.
Rating: 5 out of 5
following a purchase from 14/09/2017
Phone reception by a very competent person.
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Rémi D.
Rating: 5 out of 5
following a purchase from 09/09/2017
France Trampoline, a reliable, efficient, and worry-free company!
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Benjamin R.
Rating: 5 out of 5
following a purchase from 23/08/2017
Package received on time, no unpleasant surprises. Can't wait to install it!
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Magali P.
Rating: 4 out of 5
following a purchase from 17/07/2017
Doubt about the resistance of the fabric but time will tell
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Aurélie K.
Rating: 5 out of 5
following a purchase from 13/09/2017
A customer service that listens to needs and is very responsive
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Francoise V.
Rating: 4 out of 5
following a purchase from 30/08/2017
SMALL DELIVERY ISSUE DUE TO A STOCK OUTAGE
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Fernando S.
Rating: 4 out of 5
following a purchase from 16/09/2017
Clear page and fast service. Everything correct
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Luc J.
Rating: 4 out of 5
following a purchase from 03/08/2017
Product conforms to the descriptions.
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Cécile C.
Rating: 5 out of 5
following a purchase from 15/09/2017
Great phone assistance, friendly and efficient. Ultra-fast delivery. Thank you
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Thibaut R.
Rating: 4 out of 5
following a purchase from 17/09/2017
Shipping costs are quite significant. Happy with the quality.
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Renate S.
Rating: 5 out of 5
following a purchase from 11/08/2017
Very nice telephone service. The net fits perfectly and looks exactly like the old one. The price was also very pleasant.
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Perrine A.
Rating: 5 out of 5
following a purchase from 14/09/2017
Very satisfied with the product, good advice by phone
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François R.
Rating: 4 out of 5
following a purchase from 26/08/2017
Product advertised in stock then out of stock. Final delay acceptable.
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 15/09/2017
After searching in vain for a protective net on the site, I called to place an order. Very pleasant and professional welcome. The order was placed very quickly.
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Sebastien J.
Rating: 4 out of 5
following a purchase from 14/09/2017
Fast and respected deadlines. No problems during the order
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Alessandro Z.
Rating: 5 out of 5
following a purchase from 14/09/2017
Great product and fast shipping. Recommended
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Suzanne D.
Rating: 5 out of 5
following a purchase from 06/09/2017
-
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Michelle P.
Rating: 4 out of 5
following a purchase from 31/08/2017
Good value for money. Very nice mat looks solid, I will see over time
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Pilar L.
Rating: 5 out of 5
following a purchase from 15/09/2017
a lot of seriousness Very good quality material I had a small issue that was resolved efficiently and kindly I highly recommend ordering equipment from France Trampoline
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Yves S.
Rating: 5 out of 5
following a purchase from 14/09/2017
Package in very good condition, within the expected time
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Gregory P.
Rating: 5 out of 5
following a purchase from 30/08/2017
VERY good
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Andy S.
Rating: 2 out of 5
following a purchase from 29/08/2017
I was disappointed by the quality of the protective mats that I replaced. It was not at all the same quality as we originally purchased in 2012
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Response from France Trampoline
Hello, We are sorry that this protective cushion did not convince you. Since 2012, we have evolved our products, making substantial improvements to the materials and fixings. We would therefore like to understand what you did not like about this model. Also, please feel free to share your detailed feedback by writing to us from the contact form on our site. See you soon, The France Trampoline Team
Y
Youen B.
Rating: 5 out of 5
following a purchase from 24/08/2017
perfect
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Laurent L.
Rating: 5 out of 5
following a purchase from 29/08/2017
Pre-sales service (call to ensure the accuracy of the order) and impeccable after-sales service.
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Joel P.
Rating: 4 out of 5
following a purchase from 13/09/2017
I am very satisfied with the overall service. I rated 4 stars because I want to see the quality of the tarp over time.
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Bruno D.
Rating: 4 out of 5
following a purchase from 04/09/2017
only problem / out of stock so waiting time;
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Rosella Z.
Rating: 5 out of 5
following a purchase from 09/09/2017
Excellent customer support and delivery times, the trampoline is very sturdy and also aesthetically pleasing, the assembly phases are clearly described, it does require some muscle strength but the result is fully satisfying
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Nadège A.
Rating: 5 out of 5
following a purchase from 27/08/2017
Excellent after-sales service! Very good follow-up and quality technical responses. The speed is also worth mentioning.
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Julia V.
Rating: 4 out of 5
following a purchase from 11/09/2017
Just a problem with assembly, a part of the instructions was missing
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Markus E.
Rating: 5 out of 5
following a purchase from 25/09/2017
The ordered jumping mat was delivered quickly. They asked again for the measurements to be sure. The delivered mat is very good in terms of material, fit, and accuracy of measurements. It was used immediately after assembly and the kids also think the new mat is better than the original one.
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Pascal H.
Rating: 5 out of 5
following a purchase from 11/09/2017
Good products and perfect delivery
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Nicolas G.
Rating: 5 out of 5
following a purchase from 08/09/2017
Very satisfied
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Dominique D.
Rating: 5 out of 5
following a purchase from 19/08/2017
Product meets my expectations
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