Customer reviews of France Trampoline

Great: the possibility to order spare parts. The quality of the products The follow-up from customer service staff Too bad: searching for parts is a bit complex (a filter to avoid mistakes in references would be a great help) Online order tracking is not very precise (in case of partial delivery, we cannot know where the rest is)

Even though it was a bit long, the service is very professional and the delivery was done without any problems. Nothing to complain about

they were punctual for the arrival of the very sturdy trampoline, excellent value for money

We received an article of excellent quality that perfectly meets our expectations. The customer service is very professional. The delivery was carried out with a lot of organization and was very punctual. This is a service of excellent quality.

Great

quality product, impeccable delivery

good

Very satisfied

Excellent product and good responsive advisor

There was a missing screw in the package ....but apart from that...everything was perfect!!!

precise and punctual service, excellent quality trampoline with simple and clear assembly instructions

I really appreciated the phone contact, to verify together the exact data of the product, it's proof of professionalism. My product meets my expectations. Thank you Best regards

Reliable seller who guaranteed precise and prompt service.

Very good thank you

The quality of the product is very good as well as the service (despite the stock shortage).

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Order conforms, delivered quickly. -

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Contacted by phone before my purchase to ask for information about the product and delivery: very well received and informed. Delivery was made within the indicated time. A part was missing, I contacted customer service who was very responsive and sent me the part the next day by mail. Thank you.

Products conform to the description and delivered quickly. (TRAMPOFOOT AND TRAMPOSCRATCH). They complement a 4-year-old trampoline that is always outside, pure happiness for my son.

Good product.

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Very good product, easy to assemble and seems solid. Our son is delighted!

Efficient service, professional and friendly staff on the phone. A problem with the winter cover packaging which is too thin and the cover was damaged. The after-sales service reacted well and sent me a new cover. Well done.

Very satisfied with my order and especially with customer service.

Easy access site, good presentation of products. Excellent phone contact. Delivery without problems.

Easy assembly but why send two assembly instructions? Which one to take? A bit confusing at first ..'

Everything went well

Material delivered on time, very good phone reception to ensure the right choice of products in protective restock.

Everything is correct

We ordered spare parts for our trampoline. The site offers a wide choice of parts. The only reason I don't give 5 stars is the too long delay, considering that the parts were not in stock. Otherwise -.

Very happy with my purchase; I was able to get information by phone before ordering which was useful for knowing what dimensions to buy. Fast delivery and very well packaged. Easy to assemble.

Fast and careful shipping. Good material, solid. Satisfying after several weeks of use.

The person answering the phone was very friendly and competent.

Exchange with competent people, warranty that worked simply, product that satisfies us. If the next order of products of this type, it will be with you.

Quality service, fast and efficient. I appreciated the seller's phone call to ensure the correct dimensions of my purchase.

Product conforms and is of very good quality. Delivery was a bit late but the fabric was unavailable at first.

Good value for money, fast delivery.

Good description facilitating purchases.

For the trampoline, I would have rather given 5 stars, I give 4 because of the delivery. The trampoline is very good: it seems solid, the jumping mat is quite flexible but not too much, it's pleasant to jump whether you are a young child or an adult. In terms of assembly, it's a bit long of course but quite easy. So we are happy with our purchase. The downside: the delivery!! I encountered a delivery person who couldn't find an address on his GPS, so he simply didn't come! He came the next day without notifying me while I was at work. And he also does not respect the merchandise, given the state of the boxes and the way he transports them! I reported this to customer service who was very correct and understanding.