Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 4 and 5 stars

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Jacques F.
Rating: 5 out of 5
following a purchase from 09/04/2017
The only problem, 1 month before delivery when at the time of order it was noted (in stock delivery 5/6 working days) and in very small print (after handing over to the carrier). 1 month or 5/6 days is not the problem, I would have taken it anyway, but I think there is deception in the order and the handover to the carrier which takes 3 weeks. There you go, it's better to be honest and say things. Apart from that, the product is of very good quality, easy to assemble, robust and used with great safety.
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Response from France Trampoline
Hello, We sincerely apologize for this delay, due to an unusual supply issue that we unfortunately could not anticipate. This explains the uncertainty regarding the shipping time: our policy is to provide clear and transparent information about the availability of our products. We apologize for this malfunction. But we are still pleased to read that the product suits you. We remain at your disposal for any further information, The France Trampoline Team
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Anna C.
Rating: 4 out of 5
following a purchase from 18/04/2017
no remarks to make product arrived on time filmed on pallet everything is good product
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Christian G.
Rating: 4 out of 5
following a purchase from 25/04/2017
Despite stock shortages, delivery was quite fast, product easy to assemble, clear instructions.
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Beatrice R.
Rating: 5 out of 5
following a purchase from 23/04/2017
Very professional. A delivery time a bit longer than announced, package arrived with all the ordered items.
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Laurent V.
Rating: 5 out of 5
following a purchase from 09/04/2017
Very good contact, perfect order tracking
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Anne-claire D.
Rating: 5 out of 5
following a purchase from 19/04/2017
The quality of the trampoline is really a reflection of what is displayed on the website.
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Alicia F.
Rating: 5 out of 5
following a purchase from 17/04/2017
Very good product, very good site
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Philippe D.
Rating: 4 out of 5
following a purchase from 03/05/2017
Good quality product
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Katia F.
Rating: 5 out of 5
following a purchase from 22/04/2017
Excellent value for money.
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Didier H.
Rating: 4 out of 5
following a purchase from 15/04/2017
delivery corresponding to the order. Clear ordering website.
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Antoine C.
Rating: 5 out of 5
following a purchase from 15/04/2017
very satisfied with the staff and the quality of the trampoline, very well packaged, I recommend France Trampoline for their seriousness.
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Sylvain P.
Rating: 4 out of 5
following a purchase from 25/04/2017
One item missing from my order: it concerns the three balls that I still have not received; on the spa side, no problems
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Xavier G.
Rating: 4 out of 5
following a purchase from 12/04/2017
satisfied with the product except for the plastic loops which, for some, broke during installation. It is very likely that the others will not last long. Delivery a bit laborious. some delivery people do not always seem willing to make detours, conclusion we can quickly lose 1 or 2 days of delivery..
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Sandrine J.
Rating: 5 out of 5
following a purchase from 27/03/2017
Very good product that assembles easily. Good quality. Delivery made on time.
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Justin V.
Rating: 5 out of 5
following a purchase from 15/04/2017
Good web interface, easy order, then good phone contact when I had to change the size of the ordered trampoline, refund of the difference without difficulties, order delivered as announced... a flawless performance.
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Andrea B.
Rating: 5 out of 5
following a purchase from 05/05/2017
very happy with your service. Thank you
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Sandrine B.
Rating: 5 out of 5
following a purchase from 06/04/2017
*****
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Sébastien L.
Rating: 4 out of 5
following a purchase from 19/04/2017
Delivery scheduled for April 26. Package received on May 12. Otherwise nothing to say
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Christian G.
Rating: 5 out of 5
following a purchase from 10/04/2017
good material, good value for money with delivery at the desired place and time.
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Patrick N.
Rating: 4 out of 5
following a purchase from 03/05/2017
Everything fine except for the delivery. Because the carpet did not arrive and I had to call support to expedite it, and shortly after it arrived.
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Picard J.
Rating: 5 out of 5
following a purchase from 26/04/2017
No problem
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Noel H.
Rating: 5 out of 5
following a purchase from 29/03/2017
A simple order. Efficient intervention by phone for delivery
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Jean-françois D.
Rating: 5 out of 5
following a purchase from 07/04/2017
deadline respected, product corresponding to my expectations.
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Cantillac C.
Rating: 4 out of 5
following a purchase from 30/04/2017
Good purchase, transport costs a bit expensive. But a good product.
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Chloe G.
Rating: 5 out of 5
following a purchase from 20/03/2017
Very nice and sturdy trampoline. Very good quality. The only downside is the very long delivery time.
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Sylvie L.
Rating: 5 out of 5
following a purchase from 11/04/2017
The only complaint is the delivery time....
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Manuela F.
Rating: 5 out of 5
following a purchase from 28/04/2017
Efficient in customer support. Delivery time respected and detailed information on the order preparation procedures. Highly recommended.
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Cf W.
Rating: 4 out of 5
following a purchase from 17/04/2017
ok, order and delivery without problems.
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Mounir A.
Rating: 5 out of 5
following a purchase from 24/04/2017
great
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Bruno M.
Rating: 5 out of 5
following a purchase from 07/04/2017
Purchase of jumping mat, product quality, good size, fast delivery,
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Sandra H.
Rating: 4 out of 5
following a purchase from 21/04/2017
Very happy with the quality of the trampoline. So far the use is going well, the only downside that I didn't pay attention to after switching from one model to another. The one I ended up choosing has no zipper, just a double net, too bad...
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Barbara C.
Rating: 5 out of 5
following a purchase from 13/04/2017
I do not regret buying our trampoline on your site! your company is very serious! All the information provided (availability, shipping date, delivery...etc.) is accurate, no delays... PERFECT! Thank you
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Stefan W.
Rating: 5 out of 5
following a purchase from 27/02/2017
Thank you, gladly again.
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Xavier L.
Rating: 5 out of 5
following a purchase from 11/04/2017
Good trampoline, easy to assemble. Seems solid, we'll see in use.
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Daniel B.
Rating: 4 out of 5
following a purchase from 11/04/2017
Good quality material and seems solid except for the spring protection mat and the net which seem average given the price of the trampoline. The instructions are not very clear for assembling the net (support hooks to attach from below but they keep detaching...). Lots of safety displays but not always placed logically to see! Quick responses from customer service.
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Joanna D.
Rating: 5 out of 5
following a purchase from 16/04/2017
I'm very happy with the Apollo 300 trampoline and protective net. Delivery was prompt, product quality is excellent and they were easy to assemble. I highly recommend them.
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Carmen B.
Rating: 5 out of 5
following a purchase from 02/04/2017
Everything worked out!
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Jean B.
Rating: 5 out of 5
following a purchase from 09/04/2017
Very good
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Isabelle H.
Rating: 5 out of 5
following a purchase from 24/03/2017
Very good product. My little grandchildren are delighted.
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Magali L.
Rating: 4 out of 5
following a purchase from 02/04/2017
Order compliant with my expectations, very good order tracking. I give 4 stars because my item was being restocked when I ordered but this was well specified and the indicated deadlines were respected. Very good product so far (used for 1 month).
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