Customer reviews of France Trampoline

9,4 /10

Based on 22 075 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 4 and 5 stars

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Adriana R.

Published on 08/08/2016 à 19h22 following a purchase from 17/07/2016

Fast delivery Quality packaging Well-made product I recommend

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Cesar H.

Published on 08/08/2016 à 18h32 following a purchase from 13/07/2016

I would like there to be more springs, so that when I jump it is higher and bigger. Thank you

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Bernard M.

Published on 08/08/2016 à 16h18 following a purchase from 16/07/2016

Good service overall. The only downside concerns the protectors for the posts. The photo shows 6 protectors while the price is a unit price, without it being clearly stated. We needed 6 protectors and only received one. We had to place another order and pay for shipping again.

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Christine M.

Published on 08/08/2016 à 15h43 following a purchase from 18/07/2016

Package received quickly within the announced deadlines. The carrier informs you of the day and time of delivery. Excellent service. Thank you

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Berangere F.

Published on 08/08/2016 à 14h51 following a purchase from 12/07/2016

order well executed within the allotted time, the only thing is that we had to block the day to wait for the carrier who finally delivered around 5 PM, and left the package in the alley ?in front of the cars?and did not help us to put it in a more tactical place despite the weight. He explained that many of his colleagues were on vacation and that he was therefore overwhelmed ?hence the late delivery time?and rushed. Regarding the trampoline, it meets our expectations, the only small downside would be the opening to access it we are afraid that the net will wear out over time ?we would have preferred a closure?and we looked if we were going to change it the cost of it is quite significant ?***??and the green protective cover ?to hide the springs?that we cannot put on correctly because of the ladder.

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Response from France Trampoline Published on 13/07/2016

Hello Madam, We apologize for the small inconvenience caused by the delivery person. The delivery person can be very helpful in assisting you to place the trampoline in your desired location, but he is not obliged to do so, particularly for insurance and liability reasons. Unfortunately, it is true that during the summer vacation period, delivery people have busier schedules, which may explain why he did not take the time to provide you with this service, which he is not required to do. Regarding the closure of the Access trampoline net, it consists of 2 overlapping net panels, as mentioned on the product sheet. Our Access range includes the basics of the trampoline, at a reduced price. However, if you were interested in a trampoline with a net equipped with a zipper closure, we would have naturally recommended a model from our Jump'Up range. If you have any other questions, please know that we remain at your disposal. The France Trampoline Team.

Marcelle P.

Published on 08/08/2016 à 14h47 following a purchase from 14/07/2016

Super service

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Christophe A.

Published on 08/08/2016 à 14h21 following a purchase from 12/07/2016

Fast, helpful, quality material, excellent value for money.

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Cecile D.

Published on 08/08/2016 à 14h21 following a purchase from 16/07/2016

Quality product, which makes our children happy, easy to assemble after a quick delivery!

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Malivert R.

Published on 08/08/2016 à 12h59 following a purchase from 17/07/2016

Very professional

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Olivier P.

Published on 08/08/2016 à 11h57 following a purchase from 17/07/2016

Perfect and fast

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Natalie G.

Published on 08/08/2016 à 11h35 following a purchase from 17/07/2016

Delivered on time, courteous delivery person who calls before coming which is very good. Too bad to have to block an entire day to wait for the delivery person, I don't call that an appointment...

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Patrice H.

Published on 08/08/2016 à 11h30 following a purchase from 18/07/2016

Product compliant and deadline respected

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Frederic M.

Published on 08/08/2016 à 11h18 following a purchase from 16/07/2016

Order dispatched quickly. Delivery on the agreed day. No issues

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Julien L.

Published on 08/08/2016 à 09h58 following a purchase from 19/07/2016

quality trampoline and responsive customer service thank you

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Emilie P.

Published on 08/08/2016 à 08h41 following a purchase from 15/07/2016

I am very satisfied with my purchase and the customer service

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Stephane M.

Published on 07/08/2016 à 15h21 following a purchase from 15/07/2016

Very good advice for selecting the replacement mat model. Thank you!

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Kâli D.

Published on 07/08/2016 à 12h11 following a purchase from 14/07/2016

Trampoline delivered quickly and meets our expectations

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Christophe R.

Published on 07/08/2016 à 11h12 following a purchase from 12/07/2016

Delivery on time. Slightly deformed box but no damage. Easy assembly and good quality material.

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Jacquet C.

Published on 07/08/2016 à 09h57 following a purchase from 07/07/2016

Very good product, the quality is there.. Fits very well in our small garden, relatively easy to assemble. The only downside is the delivery: you have to block the day and no delivery on Saturday.

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Fabrice R.

Published on 07/08/2016 à 09h44 following a purchase from 16/07/2016

Perfect and very fast

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Jean-noel M.

Published on 07/08/2016 à 08h10 following a purchase from 13/07/2016

Good quality. Well packaged. Ladder not easy to assemble. Assembly time is a bit too long. Anchoring system not great. Might need a protective cover. Final result (good finish) is largely satisfactory compared to other trampolines I have had. See wear over time. Best regards.

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Beatriz P.

Published on 06/08/2016 à 19h58 following a purchase from 13/07/2016

The information and attention from the lady who assisted me was very good in all aspects

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Thibert P.

Published on 06/08/2016 à 12h22 following a purchase from 13/07/2016

Good quality product and as described.

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Alexandre O.

Published on 05/08/2016 à 20h41 following a purchase from 11/07/2016

No problem

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Stephanie V.

Published on 05/08/2016 à 15h20 following a purchase from 14/07/2016

I would have rated it very good if there hadn't been a missing part. But the customer service handled the problem well.

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Jacques S.

Published on 05/08/2016 à 09h52 following a purchase from 08/07/2016

excellent

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Dedryver C.

Published on 04/08/2016 à 21h21 following a purchase from 04/07/2016

Very happy with the product. We were very well received on the phone and given great advice. We highly recommend this site. Bravo!!!!

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Delphine M.

Published on 04/08/2016 à 19h37 following a purchase from 13/07/2016

nothing to report

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Pascal P.

Published on 04/08/2016 à 19h23 following a purchase from 12/07/2016

delivery on time and good quality material. satisfied for now

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Christian V.

Published on 04/08/2016 à 17h33 following a purchase from 15/07/2016

Availability, responsiveness, excellent.

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Alain O.

Published on 04/08/2016 à 15h43 following a purchase from 10/07/2016

No problem with the order. For the delivery, there was a delay issue. Your service asked me to call the carrier, but that should have been done by your service, not asking the customer to take care of it. Upon delivery, the protective film was no longer there and one package was torn open with 2 loose metal pieces.

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Bernard L.

Published on 04/08/2016 à 14h39 following a purchase from 11/07/2016

perfect

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Sylvain C.

Published on 04/08/2016 à 14h26 following a purchase from 13/07/2016

Fast delivery. Order as described

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Nadege L.

Published on 04/08/2016 à 13h48 following a purchase from 09/07/2016

quality provider.

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Patrice S.

Published on 04/08/2016 à 11h46 following a purchase from 07/06/2016

Perfect

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Sabrina D.

Published on 04/08/2016 à 10h49 following a purchase from 15/07/2016

Great product of good quality. Easy assembly. Nice team

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Maud P.

Published on 04/08/2016 à 08h20 following a purchase from 15/07/2016

Fast delivery. Product as described.

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Maica O.

Published on 03/08/2016 à 20h54 following a purchase from 05/07/2016

Thanks to Rebeca for her kindness, resolution of doubts and provision of solutions. The order arrived correctly although it took quite a few days to arrive since *** told me that the order had been shipped. I suppose it is a matter of the carrier. The net is very good and fits perfectly to our trampoline. Thanks for everything! Best regards, ***

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Marie France A.

Published on 03/08/2016 à 20h25 following a purchase from 11/07/2016

Very very good.

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Rolande L.

Published on 03/08/2016 à 18h55 following a purchase from 08/07/2016

Very happy with my order which arrived on time. I recommend the site - Very serious

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