Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 071 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 4 and 5 stars

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S
Sylvie P.
Rating: 4 out of 5
following a purchase from 10/05/2016
Very good product. It seems to be of good quality. We will see in use....
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David C.
Rating: 5 out of 5
following a purchase from 12/05/2016
Fast and reliable
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Zahid S.
Rating: 4 out of 5
following a purchase from 10/05/2016
Only one small problem with the delivery where I had to call many times to be delivered on time. I had requested express delivery in 48 hours and if I hadn't called your services several times and called the delivery person, I would have been delivered 5 days later.
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Laurent D.
Rating: 2 out of 5
following a purchase from 09/05/2016
Delivery time not respected
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Response from France Trampoline
Hello Madam, we have taken your comment into account and we apologize for the inconvenience caused. We have communicated your dissatisfaction to our logistics regarding the delivery time, which was 6 working days instead of the 5 working days announced. Please know that we are doing everything possible to meet our deadlines and that if needed, we are available from Monday to Friday at 05 56 36 04 62. We remain at your disposal. The France Trampoline team.
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Dominique P.
Rating: 5 out of 5
following a purchase from 11/05/2016
Very effective advice over the phone. Delivery within three days. Everything was perfect. Well done.
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Gaetan D.
Rating: 5 out of 5
following a purchase from 11/05/2016
EXCELLENT. Very good quality trampoline, easy to assemble, identical to the ordered model, fast delivery.
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Laurent C.
Rating: 5 out of 5
following a purchase from 10/05/2016
Excellent products but it's a shame there is no assembly instructions for the trampoline surround!
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Sarah G.
Rating: 5 out of 5
following a purchase from 07/05/2016
Great, nothing to say.
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Isabelle D.
Rating: 4 out of 5
following a purchase from 12/05/2016
Fast order and material meets my expectations (just a small tear on the tarp surrounding the springs, I hope it won't widen)
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Henri G.
Rating: 5 out of 5
following a purchase from 10/05/2016
Very fast delivery. Product as good, if not better than the original... We will have to appreciate its durability over time!
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Marie-claire O.
Rating: 5 out of 5
following a purchase from 11/05/2016
Delivery on time. Solid trampoline that should last over time. Jumping surface large enough for my two teenagers. Good purchase even if a bit expensive.
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Jean-michel G.
Rating: 4 out of 5
following a purchase from 11/05/2016
The only negative point, the shipping costs are too high.
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Angelique M.
Rating: 4 out of 5
following a purchase from 11/05/2016
Very good, except the cushion attachments that broke. Be careful not to hook them with the net attachment underneath but around the circular tube of the trampoline. I have warned and hope for a replacement delivery of the elastics???????? I am still waiting. Otherwise, the edge of the cushion rises and reveals the trampoline tube, probably due to the net. There would probably be a need for additional cushion attachments. Otherwise, excellent product. Excellent sturdiness when my daughters jump on it, nothing moves. Well done to France Trampoline.
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Jean-charles J.
Rating: 4 out of 5
following a purchase from 11/05/2016
Product conforms to the order, delivery time respected. Good quality product, easy to assemble.
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Christelle R.
Rating: 5 out of 5
following a purchase from 09/05/2016
Very good, very efficient response to emails, delivery on time. No issues.
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Thierry M.
Rating: 5 out of 5
following a purchase from 08/04/2016
Perfect!!
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Caroline F.
Rating: 5 out of 5
following a purchase from 05/05/2016
Fantastic customer service, the best I have ever had in Italy. I would absolutely recommend you to everyone.
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Serge T.
Rating: 5 out of 5
following a purchase from 02/05/2016
First, the website is very well constructed to help choose the trampoline. We opted for the model ***. The order went smoothly and delivery was in less than a week. Having the experience of a trampoline bought from large retailers that lasted 4 years before the fabric tore; upon receipt, I noticed the difference in quality: the structure, fabric, and protection are really sturdier and justify the price difference. The only downside is the fragility of the plastic hooks for closing the entrance. The paper manual is a bit lacking, but the tutorial found on YouTube is perfect.
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Luis S.
Rating: 5 out of 5
following a purchase from 09/05/2016
I HAVE NOT HAD ANY PROBLEMS THROUGHOUT THE ORDER AND DELIVERY PROCESS
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Angelo M.
Rating: 5 out of 5
following a purchase from 05/05/2016
Nothing to complain about, everything as expected at the purchase
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Mirella G.
Rating: 5 out of 5
following a purchase from 08/05/2016
Everything is fine from delivery to the quality of the product which seems to be excellent. Assembly is quite simple although the instructions could be more detailed, in fact, we had to analyze them well because in some points they were unclear.
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Anne M.
Rating: 5 out of 5
following a purchase from 04/05/2016
Delivery without difficulty of spare parts
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Yves K.
Rating: 4 out of 5
following a purchase from 10/12/2015
Perfect delivery conditions. Quality material. Clear instructions. User safety is prioritized. Note, assembly requires two people and some handyman skills.
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Luca B.
Rating: 5 out of 5
following a purchase from 24/04/2016
Quality trampoline, fast and precise service....excellent ...to recommend....
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Iga Anna G.
Rating: 4 out of 5
following a purchase from 03/05/2016
Everything excellent, the lady on the phone was very kind, the only flaw was the courier! He delivered a completely broken package, hastily, I accepted with reservation (thank goodness) and shortly after I checked the product and indeed the bags of springs were open and one spring was missing. I called the courier back to check on his van but he cut me off and said he would call me back....but I never heard from him again. Fortunately, the company is serious and sent me the springs as soon as I explained the problem without even arguing. So I would say a serious and reliable company, the trampoline I purchased is fantastic.
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Agostino P.
Rating: 5 out of 5
following a purchase from 29/04/2016
Excellent product, although basic, very serious and precise company even in the delivery assistance phase. Detailed assembly instructions. Satisfied, I recommend it to everyone.
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Eric M.
Rating: 4 out of 5
following a purchase from 02/05/2016
I am very satisfied with the product, which is undoubtedly of quality, not to be compared at all with other similar ones that are definitely of lower quality, very easy to assemble, if I have to make a small criticism I think that in the complete package given the cost including the ladder would have offered a complete product.
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Le Roc C.
Rating: 4 out of 5
following a purchase from 26/04/2016
Delivery on time, good technical advice over the phone without waiting. The quality seems to be there. The only downside is the receipt of the check to validate the order is not very commercial.
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Associazione C.
Rating: 4 out of 5
following a purchase from 03/05/2016
Very good and professional, thank you
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Joaquin S.
Rating: 5 out of 5
following a purchase from 26/04/2016
THE SERVICE HAS BEEN EXCELLENT
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Francesca B.
Rating: 5 out of 5
following a purchase from 27/04/2016
Excellent quality for the price. Suitable for both small children and teenagers.
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Andrea T.
Rating: 5 out of 5
following a purchase from 25/04/2016
Great trampoline. Fast shipping. Easy to assemble. The kids are having a blast!
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David C.
Rating: 5 out of 5
following a purchase from 25/04/2016
Very satisfied but we are after the purchase of the trampoline
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Rainer K.
Rating: 5 out of 5
following a purchase from 26/04/2016
Everything is fine....
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Damien R.
Rating: 5 out of 5
following a purchase from 25/04/2016
very high responsiveness and sense of service for sending these spare parts for a defective part
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Sonia C.
Rating: 5 out of 5
following a purchase from 25/04/2016
Sorry, I neither speak nor write Spanish
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Nathalie B.
Rating: 5 out of 5
following a purchase from 22/04/2016
Very good
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Cecile R.
Rating: 5 out of 5
following a purchase from 27/04/2016
Very good
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Agustin G.
Rating: 5 out of 5
following a purchase from 25/04/2016
Very satisfied with the product, highly recommendable.
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Betty B.
Rating: 5 out of 5
following a purchase from 11/12/2015
The delivery went smoothly and on time. The quality of the product is really up to par, my children can't get enough of it!
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