Customer reviews of France Trampoline

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Samuel H.

Rating: 5 out of 5

Published on 15/09/2015 à 13h56 following a purchase from 14/07/2015

Clear explanations over the phone, and very fast delivery, a flawless experience

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Mickael P.

Rating: 5 out of 5

Published on 15/09/2015 à 10h38 following a purchase from 28/07/2015

Quality services both for the choice, delivery, and the received material. A site I would recommend.

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Marie-helene M.

Rating: 5 out of 5

Published on 15/09/2015 à 08h56 following a purchase from 21/07/2015

Item found quickly on the website and order placed by phone with an available contact who allowed me to acquire this trampoline very quickly.

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Anne Florence C.

Rating: 5 out of 5

Published on 15/09/2015 à 08h41 following a purchase from 23/06/2015

Good quality trampoline and good availability of sellers for our questions.

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Michaël L.

Rating: 5 out of 5

Published on 14/09/2015 à 21h33 following a purchase from 15/06/2015

Quality of the material and delivery time. Ease of assembly.

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Ingrid W.

Rating: 5 out of 5

Published on 14/09/2015 à 20h39 following a purchase from 27/07/2015

Quality trampoline, fast delivery. Very satisfied.

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Nicolas G.

Rating: 4 out of 5

Published on 14/09/2015 à 16h14 following a purchase from 08/06/2015

super quality trampoline! we are delighted, as it is made in France, and the quality is really there, the finishes are really top-notch. I do not give 5 stars because the assembly instructions are not the easiest, I had to look for a tutorial on the internet. but very well done, as France trampoline provides it!

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Response from France Trampoline Published on 09/06/2015

Hello, the assembly manual mixing diagrams and text has been detailed as best as possible, but we can understand that it still proves a bit complicated to understand. We renew our full availability by phone to all our customers for assistance, and also emphasize that assembly videos are also available on our YouTube channels.

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Arnaud D.

Rating: 4 out of 5

Published on 14/09/2015 à 11h15 following a purchase from 27/07/2015

nothing to report

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Franck M.

Rating: 5 out of 5

Published on 13/09/2015 à 20h33 following a purchase from 09/08/2015

Very good service. The call before shipping to confirm the order was greatly appreciated.

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Florence L.

Rating: 5 out of 5

Published on 13/09/2015 à 19h36 following a purchase from 28/06/2015

Delivery as expected, on time. No problems.

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Mathias E.

Rating: 5 out of 5

Published on 12/09/2015 à 20h20 following a purchase from 13/06/2015

Impeccable service

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Sophie C.

Rating: 5 out of 5

Published on 11/09/2015 à 16h43 following a purchase from 29/05/2015

Speed in shipping. Quality material. I trust it for my children.

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Roda B.

Rating: 4 out of 5

Published on 11/09/2015 à 14h12 following a purchase from 31/07/2015

Nothing to report. Product arrived in good condition.

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Benjamin C.

Rating: 5 out of 5

Published on 11/09/2015 à 13h22 following a purchase from 07/08/2015

Fast delivery, excellent quality trampoline. I wanted to change the delivery address, I had to contact them, and they took care of everything, very good reception, really nothing to say.

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Christophe D.

Rating: 4 out of 5

Published on 11/09/2015 à 12h30 following a purchase from 03/07/2015

Nothing to complain about.

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Julien M.

Rating: 4 out of 5

Published on 11/09/2015 à 10h43 following a purchase from 12/06/2015

The trampoline is very good, of very good quality. However, the trampoline was a bit damaged during transport: scratches and some damaged elastics, but everything works. Otherwise, the quality/price ratio of France trampoline is the best.

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Olivier G.

Rating: 4 out of 5

Published on 11/09/2015 à 09h15 following a purchase from 19/06/2015

I had problems putting on the pole protections and no information on the instructions about the direction!!

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Response from France Trampoline Published on 22/06/2015

Hello, we have taken your comment on this point into account. In all our manuals, there is indeed a diagram explaining how to install this part on page 48 of your manual. The France Trampoline team.

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Baudet N.

Rating: 5 out of 5

Published on 10/09/2015 à 20h42 following a purchase from 30/07/2015

excellent! quality product, delivery time respected

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Sébastien L.

Rating: 5 out of 5

Published on 10/09/2015 à 14h39 following a purchase from 04/06/2015

On the site, detailed characteristics of the sold trampolines. The trampoline seems robust and well-designed with a very detailed assembly manual in French. I am very satisfied with my purchase.

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Céline M.

Rating: 4 out of 5

Published on 10/09/2015 à 12h27 following a purchase from 04/06/2015

The whole family is satisfied. A satisfactory quality-price ratio. Impeccable delivery times.

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Christophe M.

Rating: 5 out of 5

Published on 09/09/2015 à 21h53 following a purchase from 01/07/2015

Ovalie 4.30. After reading articles, we chose quality materials. - Ultra-fast delivery to the designated location. - Impeccable and quality materials: sturdy tubes, very resistant safety net, 180mm bichromated springs. - Very responsive and quick customer service.

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Nathalie D.

Rating: 5 out of 5

Published on 09/09/2015 à 21h34 following a purchase from 01/07/2015

Excellent product!

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Frédéric O.

Rating: 5 out of 5

Published on 09/09/2015 à 19h27 following a purchase from 29/07/2015

Order and delivery fully met my expectations. The trampoline is clearly solid.

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Guillaume L.

Rating: 5 out of 5

Published on 09/09/2015 à 17h55 following a purchase from 24/06/2015

Very satisfied

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Marie-josé M.

Rating: 5 out of 5

Published on 09/09/2015 à 15h17 following a purchase from 17/06/2015

The help on YouTube is very handy, it should be mentioned in the assembly instructions.

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Roger S.

Rating: 4 out of 5

Published on 09/09/2015 à 14h34 following a purchase from 01/07/2015

Excellent packaging and delivery service. The only downside: the assembly instructions could be clearer and more precise.

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Sergio C.

Rating: 5 out of 5

Published on 09/09/2015 à 08h19 following a purchase from 24/06/2015

Fast service and quality products. Excellent after-sales service.

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Alexandra B.

Rating: 4 out of 5

Published on 08/09/2015 à 17h48 following a purchase from 14/07/2015

Easy order, ultra-fast shipping, accessories received exactly as I expected. But shipping costs are exorbitant 14€ for a package of about 1kg ... HOWEVER, it is indicated on the site that the delivery company will contact to set an appointment for receiving the package ... FALSE ... We found a delivery notice in the mailbox one evening and obtaining a new delivery is purely impossible! We had to make a 120 km round trip (Angers / Le Mans) to pick up the package! You would do well to use postal services they are more serious and cheaper!

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Soazic S.

Rating: 5 out of 5

Published on 08/09/2015 à 10h27 following a purchase from 09/06/2015

Excellent!

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Adeline R.

Rating: 5 out of 5

Published on 08/09/2015 à 08h43 following a purchase from 14/07/2015

Rectangular trampoline purchased this summer. Very practical for small gardens, less space wasted. Very good quality. Good phone reception. Delivery as per schedule and within the right timeframe

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Jonathan B.

Rating: 5 out of 5

Published on 07/09/2015 à 21h33 following a purchase from 03/08/2015

Great

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Christian D.

Rating: 4 out of 5

Published on 07/09/2015 à 21h17 following a purchase from 03/08/2015

delivery times and order content respected

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Christine C.

Rating: 4 out of 5

Published on 05/09/2015 à 20h21 following a purchase from 06/06/2015

Quality

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Dorothee D.

Rating: 4 out of 5

Published on 05/09/2015 à 19h43 following a purchase from 20/06/2015

Very good phone contact. Excellent follow-up of the delivery, very fast. Easy assembly (it's heavy and you need to take the time to look very carefully at the instructions) for such a large trampoline. The only downside is the plastic attachment hooks of the safety net: 5 broke on the first jump (there was only one person) and they were well attached as per the instructions. Metal attachments (like carabiners) might be better.

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Response from France Trampoline Published on 20/06/2015

Hello, Thank you for your constructive feedback, and your comments have been taken into account for consultation on a new type of net. However, the installation must be ensured by respecting a respectable level of tension on the elastic straps at the bottom. Replacement hooks have been sent to you, and we remain at your disposal for any assistance to prevent any similar issues.

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Aude Laurent B.

Rating: 4 out of 5

Published on 05/09/2015 à 10h55 following a purchase from 25/07/2015

second trampoline purchased (as a gift for the family) - quality since ours has been holding up against the kids for several years ... Satisfied with the after-sales service although a bit slow.

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Guillaume L.

Rating: 5 out of 5

Published on 04/09/2015 à 14h41 following a purchase from 05/06/2015

Very good product, secured, of very high quality. Fast delivery time. Responsive and very effective after-sales service.

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Jean Baptiste D.

Rating: 5 out of 5

Published on 04/09/2015 à 09h10 following a purchase from 31/07/2015

Nothing to report. Very good responsiveness. Everything is OK

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Benoit S.

Rating: 4 out of 5

Published on 04/09/2015 à 08h55 following a purchase from 05/06/2015

Very good trampoline, delivered on time and very easy to assemble.

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Patrice L.

Rating: 5 out of 5

Published on 03/09/2015 à 19h26 following a purchase from 02/07/2015

fast delivery. item conforms. Product quality undeniable (protection tarp)

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Luc L.

Rating: 5 out of 5

Published on 03/09/2015 à 17h24 following a purchase from 11/06/2015

excellent

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