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M
Rating: 5 out of 5
The entire order is true to the description and the delivery was very fast. We will see the quality of the mat over time.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2, 4 and 5 stars
Reset filtersP
Rating: 2 out of 5
Quality product but useless assistance as it only reiterates the instructions
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Response from France Trampoline
Hello Sir, Thank you very much for your feedback. We are delighted to learn that the product meets your expectations and that you are satisfied with it. Regarding your comments on our customer service, we are saddened to learn that we did not meet your expectations. We have always sought to assist you as best as possible, whether by email or by phone, calculating with you the starting and arrival points of your children's zip line. Then, we indeed referred you to our assembly instructions, as it is the support we have drafted to provide clear and precise information. We cannot change the recommended installation. If you have any other questions or needs, please do not hesitate to let us know. We are here to help you. Best regards, The France Trampoline team.
C
Rating: 5 out of 5
Excellent product
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E
Rating: 5 out of 5
Delivered very quickly, very easy to install, it works great. I recommend without worries and I might even buy another one
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M
Rating: 5 out of 5
The product , in my case a replacement mat , was of very good quality and the correct size. Please be aware this company question what size you order and the emails go into your junk so despatch can be delayed !!
F
Rating: 4 out of 5
Robust and high-quality product. The only downside is that the assembly instructions are not explicit enough. Galvanized tubes with proper numbers would be much more reassuring to start the assembly
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M
Rating: 5 out of 5
Quality trampoline
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A
Rating: 5 out of 5
Excellent contact who was able to guide my purchase based on previous installations. Necessary explanations and advice by phone for good after-sales service follow-up
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V
Rating: 5 out of 5
I have no complaints to make. I will actually order other products soon. The delivery was incredibly fast. Thank you very much because it was for a birthday.
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V
Rating: 5 out of 5
Good quality products
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M
Rating: 5 out of 5
Very good ju
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P
Rating: 5 out of 5
Very good product quality
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O
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Very satisfied !!!! Fast delivery and quality product, I recommend !!! My children love it !!!
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S
Rating: 5 out of 5
-
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E
Rating: 5 out of 5
good value for money
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A
Rating: 5 out of 5
First order. Very professional customer service, who did not hesitate to call me because I made a mistake when placing my order. Very short delivery time. I am very satisfied with the quality of the received material.
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B
Rating: 5 out of 5
Friendly and competent delivery person, schedules respected. Simple and well-explained assembly. Product seems to be of good quality. To be seen in use with the children who are arriving soon.
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J
Rating: 5 out of 5
-
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B
Rating: 5 out of 5
Smooth order placement and product delivered as expected
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J
Rating: 5 out of 5
Top customer service, top products!
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A
Rating: 5 out of 5
The package arrived on the exact day scheduled in the order. The zip line was able to be installed easily. However, it is important to ensure that you have sufficiently tall and thick trees.
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E
Rating: 5 out of 5
original and sturdy products
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C
Rating: 5 out of 5
Very quick order of fiberglass bows to replace the rusted welded bows and finish assembling the new net
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C
Rating: 5 out of 5
From the simple ordering to delivery, everything was perfect.
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M
Rating: 5 out of 5
Everything great
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G
Rating: 5 out of 5
for the replacement of the protective net. The file was found immediately and the renewal within 3 days following the order.
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Y
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Top order! The Conso service even sends an email to ensure the exact dimensions of the ordered products... I recommend ++++.
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P
Rating: 5 out of 5
EVERYTHING IS PERFECT NO. THE KIT? THE PRODUCTS THE INSTRUCTIONS I
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C
Rating: 5 out of 5
I find it unfortunate that the hooks are not directly attached to the net like the old net.
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M
Rating: 5 out of 5
Responsive and attentive phone advice. Happy to have a local (French) provider. My contact also helped me with the delivery progress as I was in a hurry.
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V
Rating: 5 out of 5
Very good service on your part, too bad the delivery service was not up to par! Package received 8 days after shipping!
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G
Rating: 5 out of 5
Quickly done, well done and efficient
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F
Rating: 5 out of 5
Quick responses to my questions and proposed solutions were fast and appropriate.
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P
Rating: 5 out of 5
Very satisfied
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W
Rating: 5 out of 5
After contacting customer service on WhatsApp, the advisor responded perfectly and even sent me a link to the article I needed. Great customer service experience.
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A
Rating: 5 out of 5
Very good quality, spare parts available, efficient
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A
Rating: 5 out of 5
Very good, super product, my children are delighted!
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J
Rating: 5 out of 5
Shipping deadline respected
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