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A
Rating: 5 out of 5
Product conforms. Used almost every day for 10 days: no signs of wear. To be seen over time.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 2, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
Excellent telephone reception
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C
Rating: 5 out of 5
Impeccable, ordered a replacement net after advice from customer service, very fast delivery! Perfect.
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V
Rating: 2 out of 5
I needed new rods for a completely normal round trampoline. Unfortunately, these are not really / reasonably flexible. For the price, especially the shipping costs, you could have gotten half a new one :/
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Response from France Trampoline
Good day, thank you for your comment. Our product descriptions specify exactly which diameters and shapes of trampolines are compatible. If you are unsure, our customer service is available from Monday to Friday and will be happy to assist you. Our fiberglass bows with a diameter of 9 mm can be easily set up by two people. They are designed to be stable enough and last several years with normal use. We recommend watching our installation videos before setting up. They familiarize you with the products and significantly ease the installation. As for the shipping costs, they amount to 9.99€, which is not even half of 44.89€. We do our best to keep shipping costs as low as possible. Thank you once again for your trust and do not hesitate to contact us if you have any further questions. Best regards, The France Trampoline Team
L
Rating: 5 out of 5
I appreciated being contacted before shipping to confirm the size of my trampoline. The shipment was quick and neat. And I am satisfied with the quality of the fabric, it seems well made.
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E
Rating: 5 out of 5
Very professional company, delivery of my net order without issues, just need to assemble it now.
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A
Rating: 5 out of 5
The delivery went well. The time frame is very correct. However, assembly was quite difficult, taking between 2 to 3 hours. And a little disappointment when I saw that the products are made in China. The concept is great. We are now waiting for nice weather to enjoy it.
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J
Rating: 4 out of 5
Purchase of a spare part for the trampoline (safety net). Order placed by phone. The person from FRANCE TRAMPOLINE was very attentive and ready to help us place the order. She found our initial order and everything went well. To date, the net has not yet been changed...
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J
Rating: 5 out of 5
Everything perfect and fast
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E
Rating: 5 out of 5
Good service, quick response to my emails and good advice. The delivery arrived quickly. Would gladly do it again
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P
Rating: 5 out of 5
Not having enough hindsight, I can't say more.
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J
Rating: 5 out of 5
Hello, thank you very much to *** for her quality of welcome, her listening and her advice. *** is a very great professional. Thank you thank you very much ***.
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E
Rating: 4 out of 5
The protective foams for installing the net were missing. The old ones were damaged. We thought there would be some provided with the net.
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C
Rating: 5 out of 5
Perfect, fast delivery / product conforms and of good quality
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C
Rating: 5 out of 5
Quality materials, the climbing dome delights my children. Good communication from customer service, which was also responsive when an issue arose.
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F
Rating: 5 out of 5
Very good service, thank you
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C
Rating: 5 out of 5
Perfect for technical advice and delivery time
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M
Rating: 5 out of 5
Fast, uncomplicated, good quality
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M
Rating: 5 out of 5
My trampoline was damaged by the wind. A gentleman from customer service kindly sent me a quote by email for each part corresponding to my trampoline.
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S
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Everything I needed for my 5-year-old 3m diameter trampoline, I got from you and I am very satisfied with it. The price was also reasonable, a bit more expensive, but the quality was better than in the original condition. Thank you
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P
Rating: 5 out of 5
Very good quality materials and very easy to assemble...
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C
Rating: 5 out of 5
We needed a new trampoline jumping mat and a few new springs. The quality of the trampoline mat is very good! Springs fit. The springs were lost during transport. We received replacements without any issues a few days later. We are very satisfied!
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F
Rating: 5 out of 5
Everything is perfect, from the welcome to the product and the delivery.
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F
Rating: 4 out of 5
Very good delivery
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R
Rating: 5 out of 5
PRO
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S
Rating: 5 out of 5
very good
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B
Rating: 5 out of 5
Very easy to find spare parts on your site. Very good quality product, fast delivery. Thank you
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H
Rating: 5 out of 5
Would gladly do it again
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A
Rating: 5 out of 5
Satisfied.
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A
Rating: 5 out of 5
Very reliable site, very good value for money, excellent order tracking and careful carrier
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J
Rating: 5 out of 5
Perfect
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X
Rating: 4 out of 5
Very good French material, to see over time, but difficult assembly!
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E
Rating: 5 out of 5
Fast delivery and good quality trampoline suitable for our two-year-old son.
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S
Rating: 5 out of 5
Nothing to say, delivery was fast, and the product really matches my trampoline. I keep this site in my favorites, as it is the only place where I found my happiness.
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F
Rating: 5 out of 5
Top service and very responsive customer service
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J
Rating: 5 out of 5
SUPER PROFESSIONALS, A 10.
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C
Rating: 5 out of 5
Serious site, quality material. I had purchased a Jump up 360 trampoline that withstood several storms without moving except for one (>180km). I found the listening and necessary help from a technician for changing damaged parts. Quick order, compliant receipt, trampoline ready to welcome the little children who are having fun.
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X
Rating: 5 out of 5
Thank you for your help, order faithful to the description. Perfect, I wish you a good day.
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F
Rating: 5 out of 5
Perfect, a company more than serious
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