Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 4 and 5 stars

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Bertrand S.

Published on 20/04/2015 à 13h17 following a purchase from 02/02/2015

High quality trampoline. Easy to assemble. About 3 hours alone.

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Benoît G.

Published on 19/04/2015 à 08h33 following a purchase from 15/03/2015

Very good product. However, the nuts are a bit light or even not threaded. Thank you.

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Jocelyne B.

Published on 18/04/2015 à 18h41 following a purchase from 10/01/2015

fast delivery. Product corresponding to the description, well explained assembly. trampoline that makes the children happy. To be evaluated over time

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Andre M.

Published on 18/04/2015 à 17h23 following a purchase from 07/03/2015

very satisfied with the ordered item (trampoline cover) but had a problem with the delivery person, unreachable online because the site was down; and impossible to contact them to choose a delivery date. However, France trampoline that I contacted by phone was very effective in reaching the carrier and passing me to them on the phone. Thank you France trampoline.

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Christophe T.

Published on 18/04/2015 à 15h41 following a purchase from 17/01/2015

Very good product that seems solid. Remains to be seen over time. Bounces well. The assembly instructions could be improved. We were delivered on time. Very good value for money.

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Gerald B.

Published on 18/04/2015 à 11h42 following a purchase from 31/01/2015

Trampoline of very good quality, the children are delighted!! The carrier adapts to your schedule. In short, an investment that we do not regret!

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Harold & Virginie L.

Published on 17/04/2015 à 15h36 following a purchase from 13/03/2015

I had difficulty understanding the difference between the trampolines after a call to customer service, things were much clearer.

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Yves D.

Published on 17/04/2015 à 13h26 following a purchase from 30/01/2015

transport information excellent, deadline respected, mediocre quality pallet

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Maïty B.

Published on 17/04/2015 à 10h53 following a purchase from 06/02/2015

Very good service, nothing to complain about

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Céline B.

Published on 17/04/2015 à 08h57 following a purchase from 06/03/2015

Very good trampoline. The assembly guide just lacks a few details.

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Joelle C.

Published on 16/04/2015 à 19h46 following a purchase from 22/01/2015

Item that suits me perfectly - package arrived quickly and in good condition

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Jérôme R.

Published on 16/04/2015 à 18h55 following a purchase from 05/03/2015

Almost a month after the purchase, I am very satisfied all around! Order processed in the best possible way (edition and sending of the invoice as soon as payment), fast delivery (product in stock), relatively careful carrier and beautifully made product (Jump'Up 300). If its lifespan is like the rest, then especially, don't change anything!

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William G.

Published on 16/04/2015 à 17h50 following a purchase from 29/01/2015

the items correspond to the description

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Bruno G.

Published on 16/04/2015 à 08h50 following a purchase from 01/01/2015

Very good trampoline, maybe it lacks a ground fixation system?

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Xavier F.

Published on 16/04/2015 à 08h17 following a purchase from 29/01/2015

After a purchase in a large store that lasted only 2 years, we decided to opt for the quality of materials, design, and service (great advice before the purchase). Order executed very quickly and with a precision that we have lost the habit of. Express delivery and appointment with the delivery person with accuracy: A flawless performance all around. As the children had both trampolines side by side, the difference was striking: quality of jumps, overall safety, sturdiness, and absence of vibrations. This is the second one purchased in our family circle: probably not the last.

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Frédéric B.

Published on 15/04/2015 à 21h48 following a purchase from 18/02/2015

Fast delivery and in accordance with the order. Quality material and assembly done without needing to tinker. The children are already using it every day. Product that I recommend.

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Ismael C.

Published on 15/04/2015 à 20h30 following a purchase from 18/02/2015

Delivery services adequate to what was agreed. I contracted urgent service and it did not arrive on time, ruining the surprise of my little daughter's birthday, without being compensated in any way, just with the relevant apologies after my complaint. And to make matters worse, I was charged for the urgent service for which I had to request a refund. Satisfied with the product purchased, not so with the delivery service.

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Response from France Trampoline Published on 21/02/2015

Dear customer, Our delivery time, as indicated repeatedly on our website, is 3 to 7 working days. When placing your order 48 hours before the desired delivery date, we told you that we would do our best to deliver it on time, that is, making an urgent shipment with a supplement of €10 knowing that in that case the delivery time is 48 to 72 hours. And we did so, with the bad luck that the package arrived in 72 hours and not in the desired 48 hours. Still, we immediately proceeded to refund the €10 supplement for this shipment and we apologize for the inconvenience caused, despite having made it clear from the beginning the impossibility of guaranteeing 100% delivery within the desired time. We regret that our delivery times affected your daughter's birthday. Best regards

Gilles D.

Published on 15/04/2015 à 20h17 following a purchase from 11/02/2015

Good service

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Sylvie R.

Published on 15/04/2015 à 19h58 following a purchase from 28/01/2015

We are very satisfied with the product, no doubt for now, let's see how it holds up over time.

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Sandrine B.

Published on 15/04/2015 à 19h26 following a purchase from 21/01/2015

I appreciated being called by a salesperson to check that I had taken the measurements of my trampoline before my order was prepared and sent. However, the shipping costs are too high.

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Jean-luc S.

Published on 15/04/2015 à 16h44 following a purchase from 04/03/2015

Perfect

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Christian P.

Published on 15/04/2015 à 16h40 following a purchase from 14/01/2015

a discount could have been made

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Response from France Trampoline Published on 15/01/2015

Hello, the prices indicated on the website are related to the high quality offered to our customers. We do not falsely discount our products by -20% -30% to attract visitors. This does not correspond to our company. We remain at your disposal. The France Trampoline team.

Sabine A.

Published on 15/04/2015 à 14h30 following a purchase from 18/02/2015

Serious and quality product. Carrier not very quick to make an appointment but once called back, appointment was made quickly. Careful package and assembly in a few hours. The oval shape is perfect and the trampoline seems very sturdy.

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Karin R.

Published on 15/04/2015 à 14h25 following a purchase from 11/02/2015

Nothing to complain about. Clear site. Fast delivery.. trampoline conforms to what is presented. However, the delivery person does not work on Saturdays and that is a real inconvenience.

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Cé M.

Published on 15/04/2015 à 14h17 following a purchase from 07/01/2015

Very fast and efficient delivery. Simple assembly thanks to the complete operating manual. Very good quality materials, it's a pity that 3 days after ordering, an offer of 1 trampoline purchased = 1 free trampofoot appeared without being able to take advantage of it...

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Rudy A.

Published on 15/04/2015 à 13h12 following a purchase from 11/03/2015

Order placed Sunday evening, the carrier contacted me Tuesday morning for delivery. Efficient!!!! The only downside, a damaged box but no problem with the items. I recommend this site.

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Solene L.

Published on 15/04/2015 à 10h14 following a purchase from 31/12/2014

Very good information and very good advice. Excellent trampoline. However, the anchoring kit was missing upon delivery but it was resent to us. Very satisfied.

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Alban C.

Published on 14/04/2015 à 21h42 following a purchase from 10/02/2015

Delivery and material impeccable. Some assembly clarifications could be added to the assembly instructions. However, I seem to be missing the trampofoot accessory, which was offered at the time of our order. We will see if your satisfaction system works well... At your disposal. Regards.

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Response from France Trampoline Published on 13/02/2015

Hello, we thank you for your confirmation that the Ovalie 430 trampoline meets all your expectations. Your commercial offer also included an order from March where the fixing kit was a gift. Please do not hesitate to contact us if you need more information. The France Trampoline team.

Anne C.

Published on 14/04/2015 à 20h46 following a purchase from 03/02/2015

Very good quality of service, delivery, the trampoline is of great quality and very easy to install.

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Aurélie R.

Published on 14/04/2015 à 20h15 following a purchase from 24/02/2015

Order placed on Monday evening, delivered on Friday! Just in time for our daughter's birthday! The trampoline looks to be of very good quality, we'll see with time... Our eldest is having as much fun as her parents! Thanks again

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Yannick B.

Published on 14/04/2015 à 18h29 following a purchase from 24/02/2015

The product perfectly meets our expectations

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Pascal M.

Published on 14/04/2015 à 17h58 following a purchase from 06/01/2015

very good product. There was supposed to be a special net for ball games that was to be delivered with the trampoline. That was not the case... Too bad.

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Response from France Trampoline Published on 06/01/2015

Hello Sir, we are delighted to see that the Ovalie 490 trampoline meets all your expectations. Regarding the promotional offer, you received the ground fixing kit as a gift. The trampofoot is offered the month after your order. That's why you see it in your Ekomi review. We remain at your disposal. The France Trampoline team.

Leslie T.

Published on 14/04/2015 à 14h32 following a purchase from 10/03/2015

Good quality. Finish OK. This trampoline is even pretty, I appreciate the advice by email regarding the weather

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Jean Paul L.

Published on 14/04/2015 à 13h36 following a purchase from 06/01/2015

this is a second order which proves our trust

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Sabrina R.

Published on 14/04/2015 à 10h46 following a purchase from 30/12/2014

Great product of high quality, fast and accommodating delivery. The children are having a blast

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Stéphane M.

Published on 14/04/2015 à 08h50 following a purchase from 17/02/2015

Very clear site. Order delivered in 4 days

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Mireille K.

Published on 14/04/2015 à 08h33 following a purchase from 17/02/2015

Perfect for France trampoline. The only downside is the carrier who delivered a package that was completely torn.

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Etienne D.

Published on 14/04/2015 à 08h17 following a purchase from 24/02/2015

Excellent service when I called, I spoke to a pleasant person with good advice, I am delighted with the product, everything is well explained, no problem

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Patrick D.

Published on 14/04/2015 à 08h13 following a purchase from 17/02/2015

Information regarding the order is satisfactory. Quality of the material is good.

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Pascal L.

Published on 13/04/2015 à 21h39 following a purchase from 29/12/2014

the delivery was in accordance with what we ordered. all items are properly packaged. The result obtained is totally satisfactory compared to our expectations of the product. We highly recommend France trampoline

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