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Y
Rating: 5 out of 5
Exceptional
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Perfect sales process, shipping and tracking. I have installed the bed and I have a very good opinion about the perceived quality in the first days.
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L
Rating: 5 out of 5
Quality trampoline. Well packaged. Fast and problem-free delivery.
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L
Rating: 4 out of 5
Very good customer service responds quickly, correct delivery.
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P
Rating: 4 out of 5
Overall good, but 2 pieces are missing and installation manual insufficient
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Response from France Trampoline
Hello, thank you for your feedback. We have sent you a message to find out which parts are missing. Indeed, after checking our emails or shipments in your name, we did not find any request for spare parts unfortunately. We remain at your disposal. The France Trampoline team.
A
Rating: 4 out of 5
1 - indicate the orientation of the extension of foot 6 when fitting into the T piece 2 - specify that a round file is necessary to deburr the inside of the tubes and the entry of the tubes 3 - specify the list of tools necessary at the beginning of the instructions such as a mallet, a round file For the rest all OK
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J
Rating: 5 out of 5
it's perfect, delivery on time, very professional material
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J
Rating: 5 out of 5
An excellent customer service and delivery of the product within the deadline.
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A
Rating: 5 out of 5
Fast delivery and product conforms to the order. no disappointment
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R
Rating: 5 out of 5
Excellent product. Easy and well-explained assembly. The quality is there. A special mention for the delivery (speed and efficiency).
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E
Rating: 5 out of 5
fast delivery, very well explained instructions. Advice by email and after-sales service very very satisfactory! We have contact and good follow-up.
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A
Rating: 5 out of 5
Excellent sales and after-sales service. I would definitely repeat, a 100 for you.
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O
Rating: 5 out of 5
very good quality, resistant and robust! Our children aged 10 and 4 never tire of bouncing safely! impeccable customer service, very good contact! I highly recommend the product! however, be careful with assembly! you need to take your time to avoid mistakes! having read other reviews, do not fit the steel tubes before having all of them "pre-assembled" and adjusted, because afterwards it is extremely difficult to "unfit" them!
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K
Rating: 4 out of 5
Very good phone reception with a lot of product knowledge and a lot of kindness. Very good product of very good quality. Delivery time respected. Only downside: delivery costs too high for accessories.
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C
Rating: 5 out of 5
Excellent service
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M
Rating: 5 out of 5
very good
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G
Rating: 4 out of 5
Excellent material, delivery times very much respected (almost faster than announced...) Only downside, the assembly instructions are really improvable. Certain areas for improvement.
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M
Rating: 5 out of 5
fast shipping very good quality product
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L
Rating: 4 out of 5
Quality product and fast delivery
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M
Rating: 5 out of 5
Good phone reception. Quick delivery. Lack of precision in the trampoline assembly guide regarding the position of the foot tubes: it should be emphasized that the holes must be well positioned to accommodate the "W" shaped tubes.
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Response from France Trampoline
Hello, thank you for your comment. We have taken this into account and have updated our future instructions. We apologize for this issue and remain at your disposal. The France Trampoline team.
L
Rating: 5 out of 5
choice: Jump up 360: solid, elegant, safe, excellent bounce, the children are delighted and so are the parents, very good quality-price ratio. I would recommend it without hesitation
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B
Rating: 5 out of 5
Very well-made website, Respect for delivery deadlines, Very good quality materials, Well-made and clear assembly instructions I am very satisfied to have chosen France Trampoline.
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M
Rating: 5 out of 5
Excellent follow-up from order to delivery. Product well packaged and well delivered Easy to assemble with 2 people. The best would be to have several colors rather than the eternally sad dark green. My two daughters would have loved a fuchsia pink trampoline!!! Best regards ***
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Response from France Trampoline
Hello, thank you for your feedback on the Oxygen 300 trampoline. We offered the Hip 300 trampoline which was pink but it is now only available in a diameter of 3m60 in our GOOD DEALS section. We remain at your disposal. The France Trampoline team.
C
Rating: 5 out of 5
Very fast delivery Product conforms to the order Satisfied with the quality of the product
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P
Rating: 5 out of 5
VERY VERY FAST SHIPPING DESPITE THE CHRISTMAS HOLIDAY PERIOD. VERY GOOD PHONE CONTACT.
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A
Rating: 5 out of 5
Speed and concern for the customer. You are perfect, more professionals like you are needed.
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N
Rating: 5 out of 5
I contacted a manager by phone, very well received and very well informed
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E
Rating: 5 out of 5
The treatment by phone has been very good. Very satisfied
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J
Rating: 5 out of 5
Availability, listening, responsiveness, the welcome is warm and the advice is appropriate. There is no pressure to consume. Fast and careful delivery service. Understanding and professional delivery person.
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G
Rating: 5 out of 5
quick order, easy delivery on the scheduled day
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M
Rating: 5 out of 5
very good product: stable and with an original design that, due to its shape and color, does not visually overwhelm the garden while allowing for playful activities. The "ball games" panel is very appreciated by children
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S
Rating: 5 out of 5
Simple order, fast delivery by appointment, complete information. In short, very serious.
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A
Rating: 4 out of 5
Good quality materials, well-developed assembly instructions and overall sturdiness.
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P
Rating: 5 out of 5
Satisfied in all respects We recently renewed the fabric and springs, no issues. There is always someone on the phone to answer our questions with a lot of patience. No problem, we are satisfied.
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F
Rating: 4 out of 5
Good quality trampoline, but you need men to assemble it. And the assembly instructions could be greatly improved
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Response from France Trampoline
Hello, we thank you for your feedback on the Jump'Up 390 trampoline. We are listening to you in order to improve the instructions. We have sent you a personal message to get your more detailed feedback because we are constantly looking to improve and it is thanks to your feedback that we can also progress. We remain at your disposal. The France Trampoline team.
P
Rating: 5 out of 5
Good advice by phone before ordering and payment on the site. Fast delivery according to the announced deadlines. Very good.
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S
Rating: 5 out of 5
I am satisfied. However, a downside: it is a shame that the shipping costs are so high.
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Response from France Trampoline
Hello, We thank you for your feedback on your purchase of a simple Currambera hammock. The shipping costs are 13.50 euros for a single hammock indeed. This is the most accurate rate applied in relation to our costs and by going through a national and professional carrier so that you are delivered to the desired address very quickly. We remain at your disposal for any further information. The France Trampoline team.
S
Rating: 5 out of 5
Functionality, speed, efficiency.
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V
Rating: 5 out of 5
I ordered a 360 booster online and received it in less than a week (5 days, weekend included). The product is well packaged and the assembly is easy (4 hours). The product is of excellent quality and meets my expectations.
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G
Rating: 4 out of 5
Very good product, fast delivery
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