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E
Rating: 5 out of 5
Very good
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very good material, extra sensation + reinforced safety.
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G
Rating: 5 out of 5
Quality product, delivery within the deadlines, detailed assembly instructions, this one easy to do with two. After its first storm, it did not budge, complete satisfaction and the little ones are delighted... and some adults too.
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E
Rating: 5 out of 5
Competent advisor, the shipping service is very competent, called me back to confirm an ordered item because it did not seem coherent with another ordered item. Fortunately, because there was an error on my part.
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X
Rating: 5 out of 5
Very good material and excellent delivery. However, it is a pity that the winter cover is not included. Regards,, ***
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F
Rating: 5 out of 5
Delivery ok. Quality material to be verified over time.
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A
Rating: 5 out of 5
Delivery in accordance with the order with respect for the deadlines indicated at the time of the order. It's perfect!!!
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J
Rating: 5 out of 5
Very satisfied, easy assembly with several people. Order well packaged. Some delivery tracking and delivery issues but well managed by the sales manager! Good product, now we wait to see over time the durability of the trampoline.
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A
Rating: 5 out of 5
good
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B
Rating: 4 out of 5
Good ability to supply spare parts (in this case a trampoline mat). BUT: when ordering, I was told delivery within 5 days. Once the order was placed (and paid), I received an email saying 'in restocking' without any indication of a provisional delivery date! Then, good surprise, a few days later an email announces that the package is being prepared. Couldn't this delay have been indicated to me at the time of the order?
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Response from France Trampoline
Hello, we are happy to see that the ordered product suits you. After checking, your item was out of stock at the time of your purchase. This was indicated in red in your cart and you also received a second email with your order confirmation that reminded you of this. We believe we did our best to inform you of the delay. We are always available by phone or email if after a few days you do not see any change in the status of your order. The France Trampoline team.
G
Rating: 5 out of 5
I am very satisfied with France trampoline, I had a very efficient phone contact, my requests were respected. However, I am quite unhappy with the carrier who did not deliver on the announced day: we lost an entire day waiting for a delivery that never arrived.
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Response from France Trampoline
Hello, we thank you for your feedback and we will pass the information to our logistics so that the issue encountered with the carrier does not happen again. We apologize and remain at your disposal on the day J by phone or email. The France Trampoline team.
B
Rating: 5 out of 5
Perfect from A to Z. I had to call for information, very well received. The transport was top-notch, be careful, for the assembly of the trampoline which still requires half a day for two, and especially you need to watch the video on the site which is very well made. I would probably have taken less time to assemble it. ***
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M
Rating: 5 out of 5
To recommend, assembly with clear instructions, materials, ladder, protective net of good quality, we will see over time but it seems much sturdier and of better quality than anything seen at friends (*** etc..)
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J
Rating: 5 out of 5
solid material and top dimensions. deliveries ahead of schedule, for the jumping mat, 15 days early and for the protective cushion 1 day in advance. serious work.
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K
Rating: 5 out of 5
Very good, fast, item corresponds to what we wanted, I will recommend this site to my friends.
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S
Rating: 4 out of 5
Fast delivery, well-prepared package, easy to assemble. Great quality of manufacturing and construction materials. Very nice, the kids love it (and the parents too!!!)
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M
Rating: 4 out of 5
good except for the protections I thought and not just simple tarpaulins that they were foam
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Response from France Trampoline
Hello, thank you for your feedback. The green sleeves are indeed made of PVC and serve to protect the protective foam around the poles of the net. If you want to change the foam, you should have purchased the 'pole foam' item and not 'sleeve'. The France Trampoline team.
S
Rating: 4 out of 5
Reliable and correct service. Very satisfied with the quality of my order.
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J
Rating: 4 out of 5
Very fast service; good product
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M
Rating: 4 out of 5
Very good product. Really seems to be of good quality. Easy to assemble. Delivery time respected. Let's see over time if it doesn't rust. I wanted to buy French so more expensive, I hope I didn't make a mistake in my choice as it is a budget.
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N
Rating: 5 out of 5
Fast shipping....satisfactory product.
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D
Rating: 4 out of 5
User-friendly website. Easy to place an order. Fast and compliant delivery. The assembly instructions are unclear on some points, particularly the fittings of the trampoline legs with the integrated springs that are not indicated. The optional fixing kit does not seem very reliable and therefore seems unnecessary. But excellent quality of the trampoline itself.
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Response from France Trampoline
Hello, thank you for your feedback and we are happy to see that the trampoline fully satisfies you. Regarding the anchoring kit, we advise you to install it anyway as it constitutes an additional safety element for your trampoline. The France Trampoline team.
D
Rating: 5 out of 5
Excellent product. However, the instructions are not very explicit.
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P
Rating: 4 out of 5
good follow-up
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B
Rating: 5 out of 5
Fast delivery, quality product. The instructions are not always very clear but we are very satisfied overall.
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A
Rating: 4 out of 5
Quality service: I was contacted by someone before delivery to ensure that I had requested the right product (trampoline mat). Fast shipping. Only negative point: the choice of one or the carrier. Difficult to be there for delivery. Carrier difficult to contact (website only) and does not respect the new requested passage. When the packages are small, it would be nice to be able to choose delivery to a relay point.
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Response from France Trampoline
Hello, thank you for your comment, especially about the delivery. We are currently using a carrier that delivers on the same day to the requested address. The desired times are communicated to the carrier but cannot be considered as a confirmation because you unfortunately request it. We are considering expanding our choice of carriers for accessories and spare parts to meet all requests. The France Trampoline team.
A
Rating: 5 out of 5
Very good payment methods. Very fast delivery. Quality product.
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A
Rating: 5 out of 5
very good
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P
Rating: 4 out of 5
Quality trampoline, quick assembly and clear instructions, pick-up of goods on site, all good.
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G
Rating: 5 out of 5
Very good service:
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J
Rating: 5 out of 5
Quality materials, very good assembly instructions.
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D
Rating: 4 out of 5
Fast and serious.
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M
Rating: 5 out of 5
The trampoline I bought is great.. it assembles very well and the kids are enjoying it a lot... the materials seem to be of good quality, my daughter says she would have liked it to be red because her favorite color is red... but she loves it anyway.. Thank you for your attention and of course I would recommend you to others.. oh and Leire, the girl I spoke to for information was great.. although your website is amazing...
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M
Rating: 5 out of 5
The delivery date was respected as well as the time of delivery of the goods, which arrived in very good condition. We are fully satisfied with the product and the delivery.
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A
Rating: 5 out of 5
Fast delivery of quality trampoline to redo *+++
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C
Rating: 4 out of 5
Very good site, serious. Customer for several years.
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S
Rating: 5 out of 5
very good performance.
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J
Rating: 5 out of 5
Very good contact, fast delivery, product really of excellent quality. The assembly instructions need improvement, not always very clear in the wording.
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F
Rating: 5 out of 5
Nothing to complain about, professional quality, excellent visibility and communication.
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A
Rating: 5 out of 5
Very good product, good price and fast delivery.
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