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J
Rating: 5 out of 5
Fast delivery and product matching the description. The kids are having a blast on their zip line.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Everything went perfectly. Timely and complete delivery, affordable price with good quality.
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A
Rating: 5 out of 5
Speed. Reliability.
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M
Rating: 5 out of 5
Everything very easy. Special attention paid to the accuracy of the order.
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M
Rating: 5 out of 5
Quality trampoline that matches the order.
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A
Rating: 5 out of 5
Quick and clear response on the phone, shipment dispatched quickly. No problem. The kids are delighted!
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M
Rating: 5 out of 5
Excellent site! Product quality, shipping speed, delivery quality, everything is perfect.
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S
Rating: 4 out of 5
Fast
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C
Rating: 5 out of 5
Quality product, fast delivery.
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I
Rating: 2 out of 5
It was difficult for us without German customer service. The delivery took a very long time. Communication was difficult. Delivery was complicated. 3 delivery attempts due to wrong packages.
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Response from France Trampoline
Hello Madam, We would like to sincerely apologize once again for the situation you faced. The delivery time was indeed extended due to a cancellation with another order. As long as you receive your request, you will find no way to pick up the first mistakenly delivered package to then restart the delivery of the correct product. We are aware that the language barrier did not make our exchange easier, but please be assured that we did our best to respond to each of your emails as quickly as possible. We hope that the assembly of your trampoline is now complete and that you can enjoy it to the fullest. Kind regards, The Trampoline Tech Team
J
Rating: 5 out of 5
NO PROBLEM
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V
Rating: 4 out of 5
Very good service contacted by customer service after making a reference error. I recommend.
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M
Rating: 5 out of 5
Simple and quick purchase. Fast and hassle-free delivery.
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M
Rating: 4 out of 5
Following the product ordered being out of stock, additional information during this long waiting period would have been welcome
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R
Rating: 5 out of 5
Excellent simply, trampoline boost up in 460. The product is indeed expensive but the quality is there. The assembly is well explained and each part of the trampoline exudes quality! Once assembled, nothing moves or almost! (except when I jump on it with my 100 Kg ...) Our daughter is delighted and the trampoline exudes safety. I recommend 100% PS: for assembling the black parts, I highly recommend not doing it in full sun (or plan for gloves)
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B
Rating: 4 out of 5
Net meeting my expectations. The quality is always on point
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C
Rating: 5 out of 5
Nothing to say. Everything went as planned.
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J
Rating: 4 out of 5
I am happy with the product. However, the delivery was relatively scandalous as the delivery person left the package in front of the gate and not inside where I asked him to, claiming that he didn't want to damage his truck which belongs to him. Apparently, he had already come and knew that his truck would be damaged if he went where I asked him to drop off the delivery. Knowing this, why did he take the delivery if he couldn't bring the merchandise?
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E
Rating: 5 out of 5
Perfect. Renewal of the protective cover that preserves the trampoline fabric.
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Perfect in every way
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L
Rating: 5 out of 5
Available, friendly, and competent contact person
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F
Rating: 5 out of 5
Perfect item, delivery within the announced timeframe
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B
Rating: 5 out of 5
Functional cushion
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A
Rating: 5 out of 5
Super delivery on the scheduled date and with respect
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K
Rating: 5 out of 5
We were looking for a zip line for one of our children's birthday. We were able to get information very quickly and realized that it would be complicated to install it at our place for now. We therefore opted for a climbing dome. The shipment was very fast, the order was very well packaged, we requested a rescheduling of the delivery with their carrier who was very responsive. We are delighted with our purchase. Next purchase the zip line 😊
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P
Rating: 4 out of 5
Very serious store, very good quality materials....
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P
Rating: 5 out of 5
Very good
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I
Rating: 4 out of 5
Very good quality.
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F
Rating: 5 out of 5
It was just as easy to place the order as it was quick to receive it. The product is in line with what we expected, its assembly/installation was simple, the children are delighted. Perfect!
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M
Rating: 5 out of 5
Fast delivery, the ordered item is of very good quality, I highly recommend you
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P
Rating: 5 out of 5
Order well received.
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M
Rating: 4 out of 5
Unfortunately, the wrong product was included in the first delivery. It was replaced without any issues.
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J
Rating: 5 out of 5
Very good product
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J
Rating: 4 out of 5
Very good trampoline, easy assembly
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A
Rating: 5 out of 5
We bought the play dome, and we are very happy with the purchase. They are very detail-oriented, even including gloves for assembly, and instructions by email to resolve doubts. Thank you. The shipping was correct.
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A
Rating: 5 out of 5
Very good product.
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C
Rating: 5 out of 5
Very satisfied.
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J
Rating: 2 out of 5
Quality rather mediocre compared to the original cushion. Given the price, I expected much better! It is certain that it will not last as long. Moreover, the edges do not hold at all. With each use, the 'skirt' of the cushion has to be put back around the frame. I never had this issue with the original cushion. Very disappointed!
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Response from France Trampoline
Hello Madam, Thank you for your message. We are sorry to hear that the quality of our protective cushions does not meet your expectations. Could we ask you to send us a photo of your installation so that we can assess the situation and see how we can resolve it? Furthermore, we are surprised by your comments on the cushion you ordered. Indeed, the quality of the foam and PVC is the same as that of the products purchased in 2020. Best regards, The France Trampoline team.