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B
Rating: 4 out of 5
delivery time as expected or even earlier, reinforced packaging. trampoline quality to be tested over a longer duration.
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Customer reviews of France Trampoline
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9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2, 4 and 5 stars
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Rating: 4 out of 5
Fast delivery. Good product the children are delighted. Perfect and very responsive customer service.
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V
Rating: 5 out of 5
a quick phone call after my order to check that there were no mistakes, very good, very professional, thank you
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R
Rating: 4 out of 5
A quality product but a longer assembly time than communicated.
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C
Rating: 5 out of 5
The oval trampoline I ordered arrived on time as promised by the salesperson who contacted me after my online order (longer delay than normal since it was out of stock). Trampoline easy to assemble, everything is perfectly explained in the manual. Perhaps a criticism about the delivery, I had to block a time slot from 8 am to 6 pm ... they arrived at 5:45 pm. I work from home so it was not a problem for me, but it would be simpler for customers to reduce the time slot. At least to know if they come in the morning or the afternoon. In any case, I am delighted with my purchase ... very good quality that should last for many years!
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M
Rating: 4 out of 5
The purchase was satisfactory, the girl who attended me was exceptional, I would recommend it. Best regards
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M
Rating: 4 out of 5
Following a long delivery delay I appreciated the gesture from France Trampoline. The product is in line with what I expected.
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C
Rating: 5 out of 5
Very professional. The trampoline is of outstanding quality and we had an issue with the net. The problem was resolved in 1 week after reporting. Someone contacted us by phone, then confirmed by email and replaced the problematic parts without extra charge.
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T
Rating: 5 out of 5
quick determination of my problem and even quicker solution
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D
Rating: 5 out of 5
Very satisfied from the beginning of the order to reception. Trampoline easy to assemble and the children have a lot of fun with it.
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K
Rating: 4 out of 5
super trampoline my children are delighted but some screws were missing for assembly which is a shame
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Response from France Trampoline
Hello, we thank you for your comment. We apologize for the missing items. We will contact you and send them to you very quickly. The France Trampoline team.
Y
Rating: 5 out of 5
Excellent service. Very fast delivery. I already had the order at home and they hadn't charged me yet.
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N
Rating: 5 out of 5
Very good for everything
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J
Rating: 4 out of 5
Everything is perfect: merchandise, delivery service, follow-up and answers to questions asked after delivery. The reason I don't give 5 stars is that when I ordered the trampoline there was an advertisement on the site indicating that we were entitled to an additional small trampoline (there was a photo with this trampoline). I had to learn at delivery that they were no longer available and that we would then receive a trampofoot. I may have misread the details, but due to the photo, an average reader should (or could have) believed that the small trampoline was delivered with the order. Best regards, ****
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Response from France Trampoline
Hello, We thank you for your comments. The Minimax mini trampoline was offered at the time of your order and this was subject to stock availability. It was out of stock at the time of your shipment. We then contacted you to see if you wanted to change your gift. Having accepted the trampofoot, we delivered this instead of the mini trampoline. The France Trampoline team.
A
Rating: 4 out of 5
Jump up trampoline with a month of hindsight. seems to be of good quality (in any case better than some well-known large brands). we had a problem with the net during assembly. after an initial inconclusive call to customer service (feeling of being treated like an idiot...), we were taken care of by a competent young woman and a part to fix the issue was sent to us quickly. Since then, no more problems. we recommend this site to our friends.
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S
Rating: 4 out of 5
Good material. relatively easy assembly. fast delivery
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A
Rating: 5 out of 5
Excellent quality
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L
Rating: 5 out of 5
Excellent, reliable, quality material and deadline respected. Very favorable review
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A
Rating: 5 out of 5
Good communication following delivery issues with the carrier, well detailed site, very correct trampoline description, accessories top-notch. Very good experience regarding this purchase, the product is worth its price, good quality. 4 happy children and us too!!
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V
Rating: 5 out of 5
Very good product the children are delighted! The diameter 360 is sufficient for 2 children (5 and 7 years old).
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P
Rating: 4 out of 5
The product I bought is very good and arrived quite quickly
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P
Rating: 5 out of 5
to summarize, lightning delivery, product quality and customer service at the top...
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L
Rating: 5 out of 5
My purchase of the Jump'Up 300 Trampoline Pack + Net + Ladder went very well, from ordering to delivery. The France Trampoline site is very well done with all the answers to the questions one might have before buying the new trampoline. For my part, I already had one before at a 'low price', but of poor quality compared to this one. Nothing to see in terms of quality and durability. The net attachment is very well thought out. The price may not be very competitive, but it's made in France and the important thing is to support our country.
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S
Rating: 4 out of 5
Perfect
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Response from France Trampoline
I am very satisfied with the services and seriousness of France trampoline. Indeed, I was regularly informed about the processing of my order: order confirmation, preparation and shipping of the material (2 days). I received my package 5 days later (delivery in Alsace) and the carrier contacted me 72 hours in advance to arrange the delivery. The material gives an impression of quality and solidity. In terms of stability, there is really an advantage compared to other trampoline brands. I would make a small criticism regarding the ladder and more specifically about the locking system of the steps on the metal tubes. Indeed, the attachment point located in the step is not large enough, which results in the socket with the L-shaped groove not locking and making a complete turn. This is just a point for improvement. I do not regret my investment.
L
Rating: 5 out of 5
Very good product. Our 2 children aged 12 and 7 are happy with this acquisition. However, the instructions in the manual need to be revised. We could not manage to assemble the ladder correctly. Moreover, the gift sent with the trampoline to play with the ball is too small for the model we chose.
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O
Rating: 5 out of 5
very serious site fast delivery very good quality
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S
Rating: 4 out of 5
Delivery time respected. Quality product. To see with time....
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N
Rating: 4 out of 5
very happy with the product.
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S
Rating: 5 out of 5
Serious company, quality material, respected deadlines
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M
Rating: 5 out of 5
trampoline received quickly and of quality, quick assembly
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A
Rating: 4 out of 5
very good site, serious and fast.
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F
Rating: 5 out of 5
INFO ORDERS
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J
Rating: 5 out of 5
The service from France Trampoline is perfect. A small downside as always, the carriers come without warning.
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Response from France Trampoline
Hello, Thank you for your comment. Your order includes small accessories. We clearly specify in several visible locations on the site (homepage box,
A
Rating: 4 out of 5
France Trampoline: a very reliable site. Our trampoline was no longer available at the time of our order and the indicated deadlines turned out to be accurate. The delivery went perfectly. The carrier contacted us more than 72 hours in advance to set up an appointment. The assembly of the trampoline was quick (less than 2 hours with 3 people). Our children have been testing it every day since... Very good value for money.
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N
Rating: 4 out of 5
Very high quality trampoline compared to other models we see everywhere. Delivery time respected and very good telephone reception. Thanks to the entire FRANCE TRAMPOLINE team.
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D
Rating: 5 out of 5
sending emails) that the carrier does not call for a shipment of accessories only. Please mention an address where delivery can be made during the week and during the day. The France Trampoline team.
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H
Rating: 4 out of 5
Fast delivery.
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L
Rating: 5 out of 5
Very available. Good advice.
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G
Rating: 4 out of 5
good
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N
Rating: 5 out of 5
Very good product whose price is fully justified. After seeing trampolines sold in well-known stores, the additional investment does not seem disproportionate given the quality of the materials used and the final result. Delivery of the packages on a very well-packaged pallet by competent delivery people.
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