Customer reviews of France Trampoline

I

Isabelle C.

Rating: 5 out of 5

Published on 24/04/2014 à 14h41 following a purchase from 06/02/2014

I had to use the warranty: very good responsiveness from France Trampoline. I am completely satisfied with how my case was handled.

Translated reviews

C

Catherine T.

Rating: 5 out of 5

Published on 24/04/2014 à 11h24 following a purchase from 23/01/2014

Speed of reaction following a delivery problem, friendliness and availability, quality material

Translated reviews

F

Franck R.

Rating: 5 out of 5

Published on 23/04/2014 à 21h33 following a purchase from 12/02/2014

easy to reach a contact person. Excellent customer relationship. I recommend.

Translated reviews

L

Laurent L.

Rating: 5 out of 5

Published on 23/04/2014 à 18h55 following a purchase from 12/02/2014

Problem with the frame of the protective net. Quick solution and handling by customer service at no additional cost.

Translated reviews

A

Audrey B.

Rating: 5 out of 5

Published on 23/04/2014 à 18h24 following a purchase from 22/01/2014

Very good material, fast delivery. I recommend "France trampoline".

Translated reviews

A

Anne H.

Rating: 5 out of 5

Published on 23/04/2014 à 17h19 following a purchase from 19/03/2014

Very good.

Translated reviews

R

Roger J.

Rating: 5 out of 5

Published on 23/04/2014 à 17h13 following a purchase from 05/03/2014

satisfied with the order placed

Translated reviews

C

Christophe R.

Rating: 4 out of 5

Published on 23/04/2014 à 16h53 following a purchase from 12/02/2014

The delivery is specified on the site between 2 and 5 days, I was debited 2 days after my purchase and delivered 8 days later. Otherwise, product as described.

Translated reviews

J

Jean D.

Rating: 5 out of 5

Published on 23/04/2014 à 16h22 following a purchase from 19/03/2014

Product of very good quality and ultra-fast delivery. Perfect!

Translated reviews

M

Mme L.

Rating: 5 out of 5

Published on 23/04/2014 à 16h18 following a purchase from 08/01/2014

Everything was perfect from the order where I always had someone who could inform me to the timely delivery and the assembly which was easy. I am completely satisfied with this purchase even if the price is a bit higher than on other sites, the quality of this trampoline is truly remarkable and my daughter has a lot of fun with it, now let's see how long it lasts.

Translated reviews

M

Marie Noelle R.

Rating: 5 out of 5

Published on 23/04/2014 à 15h56 following a purchase from 08/01/2014

delivery speed ordered Monday afternoon received Wednesday afternoon, only flaw noted on the trampoline two screws that did not have threads otherwise nothing to report

Translated reviews

S

Sylvie S.

Rating: 5 out of 5

Published on 23/04/2014 à 14h33 following a purchase from 05/03/2014

Very good, very good product, very good follow-up

Translated reviews

G

Gilles B.

Rating: 5 out of 5

Published on 23/04/2014 à 14h16 following a purchase from 05/02/2014

excellent contact by phone regarding options and product information. I had to call customer service for a defective part after unpacking, responsive service and attentive.

Translated reviews

J

Jean-yves C.

Rating: 4 out of 5

Published on 23/04/2014 à 14h13 following a purchase from 12/02/2014

delivery within the deadlines, very good quality material, but shipping a bit excessive for a post-order addition, namely a protective cover in a small box.

Translated reviews

S

Sebastien K.

Rating: 4 out of 5

Published on 23/04/2014 à 14h12 following a purchase from 05/03/2014

very good site. quality product and very fast delivery

Translated reviews

B

Benoît J.

Rating: 5 out of 5

Published on 23/04/2014 à 12h33 following a purchase from 05/02/2014

very good and fast

Translated reviews

A

Alain T.

Rating: 4 out of 5

Published on 23/04/2014 à 11h27 following a purchase from 12/03/2014

Delivery by Exapaq not satisfactory. Package labeled "incomplete address" while everything was correctly filled out. I had to retrieve the package myself. No problem with the delivered product.

Translated reviews

J

Jacques V.

Rating: 5 out of 5

Published on 23/04/2014 à 08h21 following a purchase from 12/03/2014

very good, fast and serious services

Translated reviews

L

Laurent B.

Rating: 4 out of 5

Published on 22/04/2014 à 21h45 following a purchase from 18/02/2014

The product needs to evolve and the assembly instructions are no longer really up to date. Otherwise, good quality product.

Translated reviews

Response from France Trampoline Published on 20/02/2014

Hello, we thank you for your comment on our instructions. We are currently updating them. Do not hesitate to contact us if you have a question during assembly. We also have videos on our YouTube channel that can help you. The France Trampoline team.

E

Emmanuel B.

Rating: 4 out of 5

Published on 22/04/2014 à 21h37 following a purchase from 25/02/2014

Good quality service and materials.

Translated reviews

S

Stephanie M.

Rating: 5 out of 5

Published on 22/04/2014 à 19h53 following a purchase from 11/03/2014

Ultra-fast delivery and quality products. Great satisfaction.

Translated reviews

X

Xavier P.

Rating: 4 out of 5

Published on 22/04/2014 à 19h44 following a purchase from 14/01/2014

I was able to get information by phone without any problem from a friendly person who seemed competent. Fast delivery. The hip hop trampoline has been in place for a week and seems sturdy although I find the protective pad a bit thin. Overall very satisfying.

Translated reviews

A

Annie E.

Rating: 4 out of 5

Published on 22/04/2014 à 17h32 following a purchase from 18/03/2014

The trampoline fixing kit is missing, without warning the delivery of the package is made mentioning the two items.

Translated reviews

B

Brigitte B.

Rating: 5 out of 5

Published on 22/04/2014 à 17h32 following a purchase from 21/01/2014

Very responsive, no problem.

Translated reviews

S

Stéphane C.

Rating: 5 out of 5

Published on 22/04/2014 à 16h52 following a purchase from 07/01/2014

Perfectly guided in the choice of the product. No need for additional information. Very satisfied with my order and the quick process. Serious in delivery. Very satisfied with the quality of the product.

Translated reviews

J

Julie K.

Rating: 4 out of 5

Published on 22/04/2014 à 15h44 following a purchase from 11/02/2014

Very detailed description of the product, proof of seriousness.

Translated reviews

C

Christophe G.

Rating: 5 out of 5

Published on 22/04/2014 à 15h19 following a purchase from 11/03/2014

Great product, top quality, nothing to compare with the trampolines from large distribution.

Translated reviews

J

Jerome P.

Rating: 5 out of 5

Published on 22/04/2014 à 11h21 following a purchase from 14/01/2014

Very happy with the service and very happy with the phone information to refine my order. Thank you again.

Translated reviews

B

Bertrand S.

Rating: 5 out of 5

Published on 22/04/2014 à 10h52 following a purchase from 11/03/2014

Very very good.

Translated reviews

V

Viviane J.

Rating: 4 out of 5

Published on 21/04/2014 à 20h25 following a purchase from 24/02/2014

The delivery had a problem: the delivery person only contacted us once in front of our gate, at 2 PM in the middle of a working day... There should either be an email beforehand informing us of the delivery time, or a call at least 4 hours in advance.

Translated reviews

Response from France Trampoline Published on 26/02/2014

Hello, we understand your concern and we apologize for it. This should indeed not happen as we request the appointment service from the carrier. We renew our apologies and remain at your disposal. The France Trampoline team.

A

Anne C.

Rating: 4 out of 5

Published on 21/04/2014 à 19h23 following a purchase from 17/02/2014

It was good and arrived on time before Easter.

Translated reviews

D

Daniele B.

Rating: 4 out of 5

Published on 21/04/2014 à 19h19 following a purchase from 10/02/2014

Speed for delivery, no problem. Technician's advice obtained quickly.

Translated reviews

Y

Yolande P.

Rating: 5 out of 5

Published on 21/04/2014 à 17h54 following a purchase from 06/01/2014

The search could be more intuitive. Nothing to say about the rest, payment, delivery, packaging, and product. Perfect!

Translated reviews

E

Eric D.

Rating: 5 out of 5

Published on 21/04/2014 à 15h26 following a purchase from 20/01/2014

Delivery within the deadlines, complete and quality material, easy to assemble (except the ladder).

Translated reviews

Response from France Trampoline Published on 22/01/2014

Hello, we are quite surprised by your comment about the ladder. The elements of it are relatively easy to assemble together and should be done with a bit of force only. If you encounter too much difficulty, do not hesitate to call us or send us photos directly. We will help you directly. The France Trampoline team.

Y

Yoann T.

Rating: 5 out of 5

Published on 21/04/2014 à 14h39 following a purchase from 20/01/2014

Excellent service, fast delivery split into two because the second item had a different delivery time. Arrangement facilitated with the carrier to match our schedules and the time was respected in the fixed time slot. (between 9 AM and 10 AM, the delivery person was there at 9:30 AM)

Translated reviews

B

Bruno B.

Rating: 5 out of 5

Published on 21/04/2014 à 10h20 following a purchase from 17/02/2014

Speed of delivery, good quality. To be seen over time...

Translated reviews

A

Antoine P.

Rating: 5 out of 5

Published on 21/04/2014 à 08h59 following a purchase from 03/02/2014

Quick to process the order, well-packaged parcel. Reliable for the delivery service (5 days). Excellent product, we are very satisfied with the trampoline. Just the door closure is questionable, the velcro is hard to put back from the inside for children.

Translated reviews

S

Sophie P.

Rating: 5 out of 5

Published on 20/04/2014 à 19h17 following a purchase from 02/02/2014

I am very satisfied with this product and the delivery! I highly recommend it!!!

Translated reviews

L

Lydie L.

Rating: 5 out of 5

Published on 20/04/2014 à 17h11 following a purchase from 12/01/2014

good performance

Translated reviews

V

Valentine M.

Rating: 5 out of 5

Published on 19/04/2014 à 21h11 following a purchase from 08/02/2014

Professional, serious.

Translated reviews