Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 4 and 5 stars

Reset filters
D
David M.
Rating: 5 out of 5
following a purchase from 25/10/2013
Provider of very high quality, with exceptional professionalism. Order followed, verified and corrected following my error. Resending of damaged parts in a very short time. Well done. Very high quality material
Translated reviews
F
Florence D.
Rating: 5 out of 5
following a purchase from 04/10/2013
Great site, very clear. Perfect phone reception and quick consideration. Perfect delivery to the storage point. Nothing to really say, great service and great product quality.
Translated reviews
I
Iñigo E.
Rating: 4 out of 5
following a purchase from 22/11/2013
Easy and clear purchase. Shipping without problems. I made an inquiry during the purchase process, but I have not received a response.
Translated reviews
Response from France Trampoline
Good afternoon, Thank you very much for your comment. I have sent you an email responding to your inquiry. I apologize for the delay in our response. Best regards, The Jump'in Spain team
C
Christophe P.
Rating: 2 out of 5
following a purchase from 24/10/2013
Error on one package among the 3 delivered
Translated reviews
Response from France Trampoline
Hello, There was indeed a preparation error with your order and we apologize once again. As soon as you informed us of this issue on Wednesday 08/01 afternoon, we sent the missing package the next day and it was delivered to you on Tuesday 14/01. The carrier proceeded with the delivery and collection of the wrong package quite quickly and we thank you for your availability. We renew our apologies for this issue and remain at your disposal. The France Trampoline team.
C
Christian L.
Rating: 5 out of 5
following a purchase from 10/10/2013
excellent consideration of my request and fast delivery
Translated reviews
M
Mortier G.
Rating: 4 out of 5
following a purchase from 03/10/2013
I found what I was looking for without too much difficulty.
Translated reviews
G
Gerard M.
Rating: 5 out of 5
following a purchase from 28/11/2013
very satisfied, fast delivery, and appreciated order control
Translated reviews
N
Noelle C.
Rating: 5 out of 5
following a purchase from 16/10/2013
very satisfied, the trampoline seems to be of very good quality, the safety net is really sturdy!
Translated reviews
C
Catherine C.
Rating: 5 out of 5
following a purchase from 08/10/2013
Very good
Translated reviews
J
Jean Hugues P.
Rating: 5 out of 5
following a purchase from 19/11/2013
Excellent. 😊😊😊😊😊
Translated reviews
I
Isabelle O.
Rating: 5 out of 5
following a purchase from 30/09/2013
Great product, the kids are thrilled. Very fast delivery
Translated reviews
C
Christèle H.
Rating: 5 out of 5
following a purchase from 25/11/2013
Excellent trampoline. Excellent customer service.
Translated reviews
D
Damien C.
Rating: 5 out of 5
following a purchase from 09/12/2013
Responsive customer service at sale and delivery on time.
Translated reviews
G
Gérard T.
Rating: 5 out of 5
following a purchase from 07/10/2013
Very quick response to replace a damaged protective cover.
Translated reviews
E
Eva P.
Rating: 4 out of 5
following a purchase from 06/10/2013
We really liked the personalized treatment. Ms. Leyre was very kind in resolving doubts at all times, and we are happy with the service provided. The quality of the product is good, and we are satisfied with the purchase. We would recommend the store to others who want to buy a trampoline. If in the future we need to buy something else, we will surely buy here again.
Translated reviews
P
Patricia D.
Rating: 5 out of 5
following a purchase from 10/11/2013
Excellent welcome and advice, very serious company. Perfect delivery, nothing to complain about
Translated reviews
J
Jean Noel Et Nathalie B.
Rating: 4 out of 5
following a purchase from 03/11/2013
Everything went well. Delivery on time and product matching our expectations
Translated reviews
P
Pau M.
Rating: 5 out of 5
following a purchase from 27/09/2013
Everything correct, delivery on the agreed date, quality material.
Translated reviews
M
Miguel C.
Rating: 5 out of 5
following a purchase from 22/11/2013
That it could be assembled and disassembled more easily.
Translated reviews
H
Herve C.
Rating: 4 out of 5
following a purchase from 27/09/2013
Good advice, trampoline well packaged for transport, waiting to assemble it
Translated reviews
L
Luc F.
Rating: 5 out of 5
following a purchase from 25/10/2013
Good communication - quickly delivered - easy and quick to assemble - good quality... the children are delighted!
Translated reviews
D
Dominique M.
Rating: 4 out of 5
following a purchase from 25/10/2013
Appropriate package, friendly delivery person but delivery was delayed by 24 hours without warning and without agreement. No missing parts, very easy assembly, very good use.
Translated reviews
A
Arnoul D.
Rating: 5 out of 5
following a purchase from 15/11/2013
Very good service, fast delivery, impeccable condition of the boxes, the delivery person even helped me carry all the boxes one by one to get them into the house. Thank you!
Translated reviews
D
Didier P.
Rating: 5 out of 5
following a purchase from 31/10/2013
Excellent product. The children are delighted. Fast and efficient delivery.
Translated reviews
D
Daniel B.
Rating: 4 out of 5
following a purchase from 03/10/2013
Just a small observation, during the installation of our trampoline, 3 screw caps were missing.
Translated reviews
Response from France Trampoline
Hello, We are sending you the missing parts today by post. We apologize for the inconvenience. We remain at your disposal, of course. The France Trampoline team.
S
Sara P.
Rating: 5 out of 5
following a purchase from 03/10/2013
The trampoline is new so everything works very well now. The only thing that worries us is its deterioration over time.
Translated reviews
Response from France Trampoline
Thank you for your comment. And don't worry about possible deterioration over time, as we have all the necessary spare parts for our trampolines available if you ever need them. Best regards, The Jump'in Spain team
V
Veronique B.
Rating: 5 out of 5
following a purchase from 03/10/2013
Very good telephone information. Quick and efficient handling. Fast shipping, very good product corresponding to the description made. However, problems related to the carrier.
Translated reviews
Response from France Trampoline
Hello, We apologize for the issues encountered with the delivery person. He delivered without making an appointment as you were delivering to a company. The delivery note does not carry any reservations. Of course, do not hesitate to contact us if you have any comments to improve this service and/or questions about the product. The France Trampoline team.
G
Gaëlle K.
Rating: 5 out of 5
following a purchase from 05/11/2013
At first glance, very good quality/price ratio. Assembly is quite easy. Good order tracking, good delivery service. So far, all positive!
Translated reviews
A
Ana Isabel G.
Rating: 4 out of 5
following a purchase from 26/11/2013
I am very satisfied with the product and the service provided. The delivery was very fast and the customer service was very attentive in providing information. I have already recommended your product to friends and acquaintances. I am sure that in the future there will be more orders from Portugal.
Translated reviews
Response from France Trampoline
EXCELLENT FRIENDLINESS, EXCELLENT SERVICE, EXCELLENT PRODUCT
T
Théophane C.
Rating: 5 out of 5
following a purchase from 15/10/2013
Perfect. Good quality product. Fast delivery.
Translated reviews
S
Sebastien L.
Rating: 5 out of 5
following a purchase from 02/12/2013
Very professional in taking the order and delivery! The trampoline will stay in the boxes for a few more weeks, so it's too early to judge the product.
Translated reviews
R
Roselyne C.
Rating: 5 out of 5
following a purchase from 21/10/2013
Very good
Translated reviews
C
Celine F.
Rating: 5 out of 5
following a purchase from 07/10/2013
So far, there are zero defects... we had a problem with the previous order (deadline not respected) but it was handled with a lot of professionalism.
Translated reviews
Response from France Trampoline
Hello, We thank you for your comments. We try to react as quickly as possible and in the best possible way for our customers. The France Trampoline team.
M
Marc R.
Rating: 5 out of 5
following a purchase from 21/10/2013
A high-quality trampoline for guaranteed enjoyment. A customer service that is very prompt to respond and very reactive. Appreciable payment methods. A suitable quality/price ratio. In short, a purchase to recommend!
Translated reviews
C
Christine E.
Rating: 4 out of 5
following a purchase from 21/10/2013
Quick and quality phone contact, same for delivery.
Translated reviews
O
Olivier S.
Rating: 5 out of 5
following a purchase from 23/09/2013
Excellent
Translated reviews
J
Jean Pierre J.
Rating: 5 out of 5
following a purchase from 28/10/2013
The small hiccup with the delivery, rather linked to the carrier and the holiday season, was quickly rectified at no extra cost. Nothing to complain about the quality of the material and the ease of assembly. My young son, who has several years of experience with trampolines, is delighted.
Translated reviews
J
Jean Marie R.
Rating: 4 out of 5
following a purchase from 17/11/2013
Fast, no problem.
Translated reviews
M
Mme P.
Rating: 5 out of 5
following a purchase from 16/11/2013
Very good product, we'll see now how it ages over time.
Translated reviews
P
Pilar L.
Rating: 5 out of 5
following a purchase from 16/11/2013
Very satisfied with your service. The trampoline arrived a few days after the order, and especially before Christmas.
Translated reviews