France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
I wanted to replace the net of my Jump'up 360 trampoline. On the site, I saw 2 references that were suitable, but in the photos, it was impossible to know what the differences were. I therefore wrote an email to support, but I did not get more explanation. I chose the cheapest net. It was not the original one, so a bit disappointed. On the phone, I mentioned a broken fiberglass rod and that I found it unfortunate to have to buy 12 as proposed by the site, while only one was necessary. The amount was sent to me for free. From that point of view, I am satisfied.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 07/04/2024
Excellent products. Our trampoline is 10 years old and I only need to change the skirt this year. We had not yet bought a cover for the winter. That is now done.
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Armel D.
Rating: 5 out of 5
following a purchase from 07/04/2024
Good
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Jean-Yves P.
Rating: 4 out of 5
following a purchase from 07/04/2024
-
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Alain O.
Rating: 5 out of 5
following a purchase from 05/04/2024
Very good
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Pascal T.
Rating: 5 out of 5
following a purchase from 04/04/2024
no problem very good
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Guillaume R.
Rating: 5 out of 5
following a purchase from 10/04/2024
Fast shipping and as described.
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Jorge C.
Rating: 5 out of 5
following a purchase from 06/04/2024
Very happy with materials of very good quality and good finishes
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Audrey T.
Rating: 5 out of 5
following a purchase from 09/04/2024
Great phone advice, suitable and responsive interlocutor, fast delivery
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Olivier L.
Rating: 5 out of 5
following a purchase from 07/04/2024
Nothing to say for now
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Joseph A.
Rating: 5 out of 5
following a purchase from 09/04/2024
Effective
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Mauricio N.
Rating: 5 out of 5
following a purchase from 07/04/2024
The trampoline is of very good quality!
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Willigise C.
Rating: 4 out of 5
following a purchase from 05/04/2024
For the trampoline, nothing to say, it looks sturdy and of good quality, but on the delivery side, it's a disaster! Completely useless carrier, leaves the goods on the road!!!!!
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Soizic M.
Rating: 5 out of 5
following a purchase from 08/04/2024
The package arrived on time and in perfect condition
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Deborah L.
Rating: 5 out of 5
following a purchase from 07/04/2024
Quality product and fast delivery
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Romain L.
Rating: 5 out of 5
following a purchase from 31/03/2024
Quality service, consideration of new models by phone contact.
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Jérémy D.
Rating: 5 out of 5
following a purchase from 30/03/2024
Product that perfectly meets my expectations, the description was perfect.
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Stessy C.
Rating: 5 out of 5
following a purchase from 07/04/2024
Fast delivery Very very satisfied with my purchase Trampoline 4m23 oval need two people to assemble it about 3 hours of assembly
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Lapeyre N.
Rating: 5 out of 5
following a purchase from 07/04/2024
Top delivery. Pleasant and professional delivery person
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Margit F.
Rating: 5 out of 5
following a purchase from 19/03/2024
Fast delivery, product in perfect condition
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Jerome L.
Rating: 5 out of 5
following a purchase from 07/04/2024
a product of very high quality and impeccable customer service! long live made in France...
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Nina F.
Rating: 5 out of 5
following a purchase from 16/03/2024
Everything is great!
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Christian S.
Rating: 5 out of 5
following a purchase from 15/03/2024
Good price-performance ratio, compatible with other manufacturers
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Christine M.
Rating: 5 out of 5
following a purchase from 05/04/2024
It is appreciated that we can easily find spare parts, especially a new net for our trampoline purchased from you several years ago. However, the hooks seemed to be smaller but with the old ones, the job is done
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Joseph E.
Rating: 4 out of 5
following a purchase from 07/04/2024
Delivery too expensive!
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Michel A.
Rating: 5 out of 5
following a purchase from 05/04/2024
Very good
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Marie B.
Rating: 5 out of 5
following a purchase from 03/04/2024
Fast and careful delivery. Perfect!
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Florence O.
Rating: 4 out of 5
following a purchase from 03/04/2024
Very fast delivery. Good quality products. Assembly information not quite correct regarding the ground mat. The instructions delivered with the product or the online video do not match the received product. Impossible to attach the ground mat as described.
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Anne D.
Rating: 5 out of 5
following a purchase from 05/04/2024
Corresponds exactly to what we expected, the quality is there
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Jc R.
Rating: 5 out of 5
following a purchase from 03/04/2024
Order and delivery very fast, all good, it's perfect
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Laurent P.
Rating: 5 out of 5
following a purchase from 05/04/2024
Perfect
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Dana N.
Rating: 5 out of 5
following a purchase from 14/03/2024
We ordered a Ninja Max Pack course. The delivery was fast and problem-free. The quality is really very good and we are absolutely satisfied with the price-performance ratio. Absolute recommendation!
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Elodie N.
Rating: 5 out of 5
following a purchase from 03/04/2024
Fast delivery, Quality product, our son is very happy with his birthday gift
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Matthieu N.
Rating: 5 out of 5
following a purchase from 02/04/2024
Clarity of information and tracking. Fast delivery
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Madeleine R.
Rating: 5 out of 5
following a purchase from 25/03/2024
We are happy to have found you. Already for the spare parts that fit our trampoline purchased in Belgium 10 years ago. The welcome was very professional. We plan to place an order to equip our grandchildren.
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Christian R.
Rating: 4 out of 5
following a purchase from 04/04/2024
Good listening, correct service
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Nelly M.
Rating: 5 out of 5
following a purchase from 01/04/2024
Matches my search
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Vincent D.
Rating: 5 out of 5
following a purchase from 03/04/2024
Excellent customer service!!
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Yves R.
Rating: 5 out of 5
following a purchase from 29/03/2024
Very good
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Bertrand N.
Rating: 5 out of 5
following a purchase from 03/04/2024
Good fun products for children
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