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V
Rating: 5 out of 5
We just installed the trampoline and we are delighted with the result. It is really great!!!
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Customer reviews of France Trampoline
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9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Quality and fast service.
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S
Rating: 5 out of 5
Excellent services, nothing to complain about. We ordered shortly before Christmas and were delivered on time. The product was in good condition in boxes, it was easy to assemble. Our children thank you every day since. Mrs. Fil
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F
Rating: 5 out of 5
Super product! Super service! Ultra-fast delivery...
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M
Rating: 4 out of 5
The product perfectly meets my expectations. The delivery times were perfectly respected. It is a pity, however, that the offer I subscribed to did not allow me to clearly understand that a protective cover was not only available but probably necessary for outdoor use. I could only realize this after delivery, to discover that the said cover could be delivered to me at the price of 75€ + ... 88€ for shipping!
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Response from France Trampoline
Hello Sir, we thank you for taking the time to detail your situation. Indeed, our packs only include trampolines with net and ladder. As for the cover, it is offered on our Accessories page. We take your opinion into great consideration and will do what is necessary to highlight the protective cover on our site. Regarding the shipping costs of 88€, it is indeed a very high price but we cannot do otherwise for deliveries made to Corsica. We thank you for your understanding and ask you to accept our sincere apologies for the inconvenience caused by this situation. Best regards, the France Trampoline team.
J
Rating: 5 out of 5
Package delivered on time and in good condition. Material visibly robust with good protections, which is important for the safety of our dear little blonde heads (even if they are not blonde, by the way).
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M
Rating: 5 out of 5
Very satisfying :)
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J
Rating: 4 out of 5
Very good service, fast delivery time. Nothing to complain about.
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D
Rating: 4 out of 5
Very good service. Only remark: we had indicated delivery days as requested and the delivery took place on another day when we were not at home.
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R
Rating: 5 out of 5
Great efficiency and responsiveness from France Trampoline, the package arrived a few days after the order even though it was the Christmas period. I just regret not having taken the unpacking and installation option because a trampoline remains a game requiring strength and agility for assembly.
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B
Rating: 5 out of 5
Excellent service
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J
Rating: 4 out of 5
Good manufacturing quality, a difficulty encountered in placing the plastic elements that hold the upper part of the net, they do not stay together!
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V
Rating: 4 out of 5
Very responsive sales team when asking a question before purchase. Order delivered quickly within the expected time frame, as indicated on the site. Unfortunately for me, the delivery person came at 8:30 am while the appointment was from 10:30 am (thankfully I was there). Super product quality, very happy with this purchase, I recommend 100%. Thank you France Trampoline, our children had a blast this afternoon.
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O
Rating: 5 out of 5
Efficient order service and fast delivery.
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H
Rating: 5 out of 5
We are very satisfied with the quality of our trampoline. The delivery was ultra-fast, and the contact with the sales service was exemplary.
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O
Rating: 5 out of 5
Efficient order service and fast delivery.
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C
Rating: 5 out of 5
Delivery reception and installation. Very correct.
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T
Rating: 5 out of 5
Very good advice from the technician by phone. Everything is done for a quick delivery.
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N
Rating: 5 out of 5
Fast service, well organized and follow-up. Well-designed item, easy to assemble. Good jumps.
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O
Rating: 5 out of 5
Excellent telephone information. Speed of order processing equally excellent. We did not know such good delivery follow-up. Nothing to complain about.
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S
Rating: 4 out of 5
Thank you, product conforms to the description, easy assembly (count about two hours for Mrs. and Mr.) even if the assembly instructions are a bit brief. It requires concentration for the sketches and explanations...
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P
Rating: 4 out of 5
We are delighted with this product, the children even more. The quality, robustness, and safety are present.
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C
Rating: 5 out of 5
Bravo France Trampoline for your professionalism, your seriousness, very fast delivery, good telephone reception, easy assembly, very good quality trampoline, integrates perfectly... good times ahead, already full of laughter. Thank you again.
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E
Rating: 4 out of 5
good order tracking, respect for delivery. For the order, I could not get the invoice with the different name from the delivery.
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D
Rating: 5 out of 5
very satisfied both with the trampoline itself and the fast delivery, within the desired time slot. The children used it a lot at Christmas
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S
Rating: 5 out of 5
very fast delivery followed by phone regarding the progress of the delivery
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C
Rating: 5 out of 5
Speed of order processing with email sent to inform where the order is. Very fast and serious delivery with a call before delivery and good coordination with the delivery person. Package delivered exactly as described on the France Trampoline site: very good quality of the product. Professional and serious company.
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P
Rating: 5 out of 5
Excellent customer service ensuring perfect order tracking. A responsive and available technical service. Product easy to assemble.
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C
Rating: 5 out of 5
Trampoline ordered and delivered before Christmas!!! Thank you France Trampoline!!! quality product and advice. The children are delighted (the parents too)
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L
Rating: 4 out of 5
serious service
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F
Rating: 4 out of 5
Product meets my expectations, fast and well-organized delivery.
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G
Rating: 4 out of 5
The telephone advice service is welcoming and very professional. The delivery time was completely respected.
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C
Rating: 5 out of 5
Material perfectly in line with the descriptions on the site. Excellent logistics service, fast and very good communication. Bravo!
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L
Rating: 5 out of 5
Very fast delivery!
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C
Rating: 4 out of 5
good quality product, but long to assemble.... we need to be several! small problem with poorly suited stitching on the tube protections holding the net: we had to unpick and patch with tape!! to see over time
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Response from France Trampoline
Hello, the tube protections are designed to fit perfectly to the size of the posts. There may have been a manufacturing problem regarding the uprights of your trampoline net or a mishandling during assembly. We invite you to contact us by email or by phone at 0556360462 so that we can find a solution to your situation. Thank you for your understanding. Best regards, the France Trampoline team.
S
Rating: 5 out of 5
your site is very well done, and the order tracking is too. Hoping your customer service is at the same level if needed.
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G
Rating: 5 out of 5
fast service recommended opening and assembly in spring
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P
Rating: 5 out of 5
Delivery made in good conditions, all positive!
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D
Rating: 4 out of 5
NO PROBLEM
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Q
Rating: 4 out of 5
A fast and efficient service, we will see during the assembly of the trampoline. But we knew the company because we had already bought a net (we are very satisfied with it). Best regards.
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