Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 2, 4 and 5 stars

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Jean-christophe B.
Rating: 5 out of 5
following a purchase from 27/01/2012
I found what I was looking for in a few clicks, at a fair price and delivered within the announced deadlines.
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Pascal T.
Rating: 4 out of 5
following a purchase from 12/01/2012
pleasant and professional telephone reception delivery times respected thank you France trampoline
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Bertrand D.
Rating: 5 out of 5
following a purchase from 04/01/2012
super welcome. nothing to say.
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Muriel A.
Rating: 5 out of 5
following a purchase from 04/01/2012
very very fast delivery (surprising) very good quality product, and very clear assembly instructions!! really nothing to say everything is perfect!! Very Professional!
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Chrystele R.
Rating: 5 out of 5
following a purchase from 04/01/2012
Very good product, well secured, fairly easy to assemble. Very good information for safety rules.
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Isabelle B.
Rating: 5 out of 5
following a purchase from 17/01/2012
Even though I have not yet received the trampoline for our holiday home, I am very happy with the personalized customer service received by phone. Bravo! It is very refreshing not to be an anonymous internet customer. The only thing I would suggest regarding your website would be to include more photos with small and large children on the trampolines with the diameters of the trampolines clearly written so that one can judge from a distance the size to choose; even if it is difficult, try to take photos in 'normal' gardens, i.e. not in parks in the countryside because once again, it is not easy to realize the size of the trampoline. Thank you.
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Guillaume B.
Rating: 4 out of 5
following a purchase from 26/12/2011
Good quality material of which I am very satisfied. I take away one star because I could not discuss with the delivery person who passed by once without warning me, and only called me later.
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Loïc A.
Rating: 4 out of 5
following a purchase from 05/12/2011
GOOD MATERIAL FAST DELIVERY BUT STILL A BIT EXPENSIVE
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Franck P.
Rating: 5 out of 5
following a purchase from 23/01/2012
excellent
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Yannick M.
Rating: 4 out of 5
following a purchase from 23/01/2012
Very good quality of responses, and moreover does not push to consumption
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Michel B.
Rating: 4 out of 5
following a purchase from 18/12/2011
I am very satisfied
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Denis C.
Rating: 5 out of 5
following a purchase from 20/11/2011
Fast and compliant delivery
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Lenaick J.
Rating: 5 out of 5
following a purchase from 18/12/2011
very good advice by phone and commercial offer adapted to our needs. Oxygène trampoline installed, tested and approved!
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Sylvain L.
Rating: 5 out of 5
following a purchase from 18/12/2011
good quality product, fast service, fast delivery
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Raphael M.
Rating: 5 out of 5
following a purchase from 20/11/2011
very serious at all levels. very short deadlines. Good quality. Easy to assemble. The first jumps ........ Wow!
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Jerome D.
Rating: 5 out of 5
following a purchase from 19/11/2011
ras sinon to say exceptional site, welcome, sending, super thank you
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Indavong V.
Rating: 5 out of 5
following a purchase from 07/01/2012
Very complete site. Order processed very quickly. Material of very good quality. Only downside, the delivery person did not announce his passage.
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Vincent P.
Rating: 4 out of 5
following a purchase from 31/12/2011
In the comment of my order, I had indicated a reception of the S08 material (cd made in S06 if I remember correctly). This request was not taken into account and caused me some reception issues... Too bad. Regarding the delivered tarp, there was no instruction for the fixings. Too bad as well.
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Sébastien O.
Rating: 5 out of 5
following a purchase from 14/01/2012
Fast delivery 5 days including weekend Easy to assemble trampoline quality materials My daughter loves it.
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Christelle P.
Rating: 5 out of 5
following a purchase from 19/11/2011
Hello, I was very satisfied with the phone reception, the professionalism of the team, and the quality of the product. We have great times on this trampoline which seems very sturdy, the dimensions allow 3 people (-100kgs in total of course!) to have fun safely. Thank you to the whole team!
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Marina S.
Rating: 5 out of 5
following a purchase from 09/12/2011
In the spare parts, especially for the tubes (net attachment), it would be better to offer the tube size rather than the diameter. I mistakenly ordered the wrong tubes but France Trampoline resent me the correct tubes for free. Great company, yes, I will continue to source spare parts or others from them...
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Brossard P.
Rating: 4 out of 5
following a purchase from 02/12/2011
The site is fun. For now, I am waiting for my trampoline... which is in the process of being made. I was informed of the delay of my order. Thank you
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Eric L.
Rating: 4 out of 5
following a purchase from 06/01/2012
The ordering and delivery process worked perfectly. The trampoline, assembled but not yet used, seems to match the description. The documentation could be more precise: test it by having someone who has never done it and is 'not handy' assemble the trampoline and note the questions and hesitations. Then, especially, the small supplies like screws, nuts, etc. are provided without any surplus, the strictly necessary quantity, even insufficient. We were missing a small elastic string (Missing in the package? Lost by us?). Perhaps understandable for a low-end product, but an irritating and ridiculous stinginess for a trampoline sold for 700 euros.
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Valerie R.
Rating: 5 out of 5
following a purchase from 02/12/2011
It's very good
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Marielle C.
Rating: 4 out of 5
following a purchase from 20/01/2012
I have not yet been delivered but for now I am happy with the site, the procedure to follow everything is great for now. To be continued.
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Vanessa D.
Rating: 4 out of 5
following a purchase from 25/11/2011
I don't rate very good because the trampoline skirt was defective but the quality of the service and products (except the skirt) is up to par.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 09/12/2011
Lightning reception, three days after my order. The packages were on a pallet and everything was in good condition. The + my order was made online and was available but in reality a month delay (too many orders during the weekend). The commercial service informed me of the delay and offered to deliver a larger one for the same price. I find this proposal very commercial. Otherwise, the trampoline is solid and the design seems serious. The children are delighted with the purchase. I sincerely thank quality companies and trust them. Keep it up. Best regards I. from Seine et Marne
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Annie C.
Rating: 5 out of 5
following a purchase from 25/11/2011
ultra fast and correct service
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Françoise O.
Rating: 5 out of 5
following a purchase from 20/01/2012
Thank you, it's perfect there is nothing to change. F.O
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Philippe G.
Rating: 5 out of 5
following a purchase from 23/12/2011
Very good product, good service
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Sophie G.
Rating: 5 out of 5
following a purchase from 09/12/2011
Very good transaction: advice, speed, seriousness. I haven't had the chance to test the trampoline yet, I'm waiting for the snow to melt!
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Jerome L.
Rating: 5 out of 5
following a purchase from 09/12/2011
not much to complain about, order received on time, help with assembly by phone, very satisfactory result for the children. unfortunately, we do not need other trampolines, so no further needs on this site
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Christophe B.
Rating: 5 out of 5
following a purchase from 06/01/2012
Excellent service. The model I wanted was out of stock, so I was able to get the next model for the same price.
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Karine P.
Rating: 4 out of 5
following a purchase from 13/01/2012
After the storm of December 2011, my trampoline was 'folded' and thus damaged... but thanks to the after-sales service I quickly received the defective parts to repair my trampoline. Plus, I didn't pay for shipping. Thank you for their professionalism.
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Sandrine L.
Rating: 5 out of 5
following a purchase from 09/12/2011
I have nothing to blame France trampoline for, the only complaint I could have had would have been for the carrier who forgot me for the re-delivery, but since the error is human, and ultimately the delivery took place, everything is perfect. It is certain that if I need I will return to this site.
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Jean-pierre G.
Rating: 4 out of 5
following a purchase from 25/11/2011
Nothing in particular
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Monsieur R.
Rating: 5 out of 5
following a purchase from 30/12/2011
Order service n/a. Support also, but with just a small improvement (like a plan or Google Earth) provided to the customer who comes to pick up an item themselves at the Gradignan depot. There is nothing at the moment and it's not easy to find when you don't know. It's not a big deal to include on a site.
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Stephane E.
Rating: 5 out of 5
following a purchase from 24/11/2011
the assembly documentation could be improved but the quality of the material is very good
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Stéphanie B.
Rating: 5 out of 5
following a purchase from 05/11/2011
excellent ordering system, delivery tracking n/a, top product
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Chantal J.
Rating: 4 out of 5
following a purchase from 29/12/2011
I had some issues placing my order regarding the addresses (the billing address was not the same as the delivery address...) but I called and spoke to lovely people
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