Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 4 and 5 stars

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Chantal B.

Published on 23/10/2023 à 14h29 following a purchase from 29/09/2023

Very responsive order

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Evan M.

Published on 23/10/2023 à 10h33 following a purchase from 27/09/2023

excellent product, assembly instructions well done, I recommend,

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Uwe V.

Published on 22/10/2023 à 20h17 following a purchase from 09/09/2023

Everything went perfectly from A to Z. The material is great. It would be good to have protective covers for the zip line. They were included with the ninja. I will expand soon. Then you can get back to the starting point of the zip line via ninja.***

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Mario B.

Published on 22/10/2023 à 18h42 following a purchase from 02/10/2023

I had bought a tarp for the bed and did not install it until months later. When I installed it, I detected a small hole. I contacted jump in spain informing them of the situation and they delivered a new tarp at no cost (I paid for the shipping). I am very satisfied with the service offered and grateful.

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Genevieve D.

Published on 22/10/2023 à 17h47 following a purchase from 29/09/2023

Package well received, easy installation.

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Ulrich L.

Published on 22/10/2023 à 13h37 following a purchase from 09/09/2023

The net also works for a *** trampoline with the appropriate diameter (ours is 330cm). I was initially a bit skeptical about whether they are compatible, but it works. The assembly requires some strength because the fiberglass rods are not particularly easy to thread at the top, but you can manage it. One star deduction because it is really a bit expensive, and the supplied rubber hooks for securing at the bottom are not usable. We use cable ties instead. That works better. (This was also the case with the *** trampoline)

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Laurent N.

Published on 22/10/2023 à 08h44 following a purchase from 26/09/2023

Fast delivery and product as described

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Lucie G.

Published on 20/10/2023 à 14h47 following a purchase from 15/09/2023

Very happy with the trampoline. The only downside is the manual, which lacks explanations for assembly. We had to disassemble some parts to redo the assembly correctly due to lack of explanations.

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Elodie G.

Published on 19/10/2023 à 17h14 following a purchase from 28/09/2023

Quality product.

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Aurore S.

Published on 19/10/2023 à 15h27 following a purchase from 27/09/2023

Super product!

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Steve P.

Published on 19/10/2023 à 13h48 following a purchase from 21/09/2023

Responsive and very professional.

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Benjamin D.

Published on 19/10/2023 à 12h44 following a purchase from 27/09/2023

Very satisfied with my purchase. The assembly instructions could, however, be clearer.

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Olivier G.

Published on 19/10/2023 à 09h39 following a purchase from 26/09/2023

Extremely efficient and available contact, kind and professional. Top-notch material.

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Bertrand T.

Published on 18/10/2023 à 21h35 following a purchase from 28/09/2023

Satisfied with your after-sales service. They are top-notch.

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Jean-Michel C.

Published on 18/10/2023 à 15h58 following a purchase from 27/09/2023

Very good

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Barbara F.

Published on 18/10/2023 à 11h36 following a purchase from 27/09/2023

Quality trampoline, top customer service.

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Katia D.

Published on 18/10/2023 à 09h55 following a purchase from 28/09/2023

Complete pack and good value for money, but the descriptions of the contents are brief. It is not specified that there are protections for the trees, but they are only 1m each. And the slack at the top is difficult to tighten because the rope is doubled to be able to attach the accessories.

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Cedric V.

Published on 17/10/2023 à 15h15 following a purchase from 22/09/2023

Top-notch! The sales team sent me an email saying that I had made a mistake in my order. Very diligent team. Thank you.

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Audrey P.

Published on 17/10/2023 à 14h57 following a purchase from 25/09/2023

We already had the trampoline and wanted to replace a part. Quick and efficient. Top delivery. Thank you.

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Pierre G.

Published on 16/10/2023 à 20h48 following a purchase from 22/09/2023

Nothing to report

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Augeard M.

Published on 16/10/2023 à 19h44 following a purchase from 25/09/2023

Everything went as planned, very well!

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Gérard G.

Published on 16/10/2023 à 15h17 following a purchase from 19/09/2023

Good manufacturing quality, impression of solidity of the different accessories.

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Victor C.

Published on 15/10/2023 à 09h40 following a purchase from 21/09/2023

I recommend, good quality and very good bounce. My son loves it.

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Aurélie G.

Published on 12/10/2023 à 20h50 following a purchase from 22/08/2023

Perfect

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Tristan L.

Published on 12/10/2023 à 18h51 following a purchase from 15/09/2023

Compliant and of quality, the children are happy. Excellent and fast delivery.

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Ass S.

Published on 12/10/2023 à 16h53 following a purchase from 20/09/2023

Very good.

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Marzia F.

Published on 12/10/2023 à 11h57 following a purchase from 30/08/2023

Very serious company that provides useful information for purchasing products.

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Barbara F.

Published on 11/10/2023 à 14h58 following a purchase from 18/09/2023

Quality trampoline with a great warranty. The after-sales service is top-notch.

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Annette R.

Published on 11/10/2023 à 11h51 following a purchase from 17/09/2023

Very good. In line with my expectations.

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Laurent L.

Published on 11/10/2023 à 11h22 following a purchase from 19/09/2023

Good performance

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Magalie L.

Published on 11/10/2023 à 10h13 following a purchase from 20/09/2023

Very good product, our little children are delighted.

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Violette L.

Published on 10/10/2023 à 19h31 following a purchase from 18/09/2023

The commercial gesture mentioned was not followed up

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Josué Q.

Published on 10/10/2023 à 19h19 following a purchase from 19/09/2023

Great product with customer service attentive to feedback

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Anna C.

Published on 10/10/2023 à 10h40 following a purchase from 19/09/2023

Excellent treatment with the customer

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Virgile T.

Published on 09/10/2023 à 19h55 following a purchase from 18/09/2023

The product matches perfectly. Very fast shipping. Nothing to complain about, excellent service.

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Sven H.

Published on 08/10/2023 à 21h17 following a purchase from 27/08/2023

Quick delivery even though the seller is in France. The product matches the description and is very good.

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Caroline D.

Published on 05/10/2023 à 15h27 following a purchase from 09/09/2023

Perfect

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Isabelle B.

Published on 04/10/2023 à 08h42 following a purchase from 13/09/2023

Perfect

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Elodie D.

Published on 03/10/2023 à 20h26 following a purchase from 09/09/2023

I contacted by email to get advice on choosing the trampoline net I needed. I had a quick response in about 24 hours. And I was very well advised. The net perfectly matches the trampoline I have! A big thank you, I was starting to lose hope ...

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Bénédicte B.

Published on 03/10/2023 à 17h24 following a purchase from 10/09/2023

I ordered a dome with a tent and hammock. Unfortunately, the tent had a weakness; so when we stretched it, one of the hooks cracked. I contacted France trampoline specifying what had happened and not really knowing what I expected from them in the end. Well, they made my son happy! They quickly sent a new tent! As after-sales service, it can't get better!

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