Customer reviews of France Trampoline

Great!

Service met my expectations: quality, speed, professionalism.

The net is of good quality, but the old closure seemed better. The zipper will certainly not last as long, with successive and daily uses.

Excellent material, but the assembly manual is not very clear (e.g., we realized at the end that there was a specific tool to tension and untension the springs! It's not obvious if you've never assembled this type of material before).

The trampoline meets our expectations.

very good service

I purchased the safety net for the trampoline, which had torn after three years of intensive use. The new net is slightly different in the side closure (now much more practical, with a sturdy zipper), and the shipping was really fast!

Very good attention, resolving doubts with professionalism

A delivery problem was quickly resolved; well done for the implementation of customer service! Thank you. The assembly went well even if the manuals could be more explicit, particularly with more precise drawings accurately representing the parts to be assembled (which is not always the case). Very good quality; the family is happy!

We wanted to order a new jumping mat because ours had a hole. Unprompted, communication was made with us and the original order was retrieved, which allowed the exchange of the jumping net under warranty. Thank you for the warranty processing. This is not taken for granted everywhere.

Fits well and is easy to attach.

Delivery on time without any problem. Very good quality, perfect.

Good product, a torture to assemble but maybe I just got a bad number. You really need to review your assembly process and the manual which can be confusing at certain stages. When you ask to put lubricant to assemble the base arches (personally I had to bring out the 5kg hammer to do the job, more than the W40), it means you do not master your assembly tolerances and your suppliers. As for the pliers provided with the material, it's a joke, usable only by people with calluses on their hands. Embarrassing for a company that claims to be a trampoline leader with strong experience for 30 years... you need to stop the DIY and believe that your customers have the build of a rugby player, especially given the price paid. Decathlon products are cheaper and simpler to assemble, even if assembled in China.

Product meets expectations. Qualitative product.

Good quality trampoline, quite easy to assemble even if the assembly manual could be a bit more explicit.

Quality product and delivered on time.

Top goods and fast delivery

Very good site, fast and efficient. High quality products.

Very good service

Order of protections for the posts of the net. The product corresponds perfectly and the delivery was made on time.

Excellent quality material with a very well explained zip line assembly manual. It takes 2 adults to install it, one of whom should be strong enough to tension the cable. Our grandchildren are delighted to enjoy it.

Good product

I quickly received the packages containing the trampoline, the assembly booklet is not always easy to understand, I had to watch tutorials on the internet which sometimes did not explain the same thing. the very very large - the edge cushion that protects the metal structure: the foam is very thin and the edges always rise and do not cover the structure properly, my son got injured because of that. Moreover, the ends where the net is attached being semicircular do not allow it to hold properly. I really thought I was getting a high-quality item by buying from France trampoline but I am very disappointed with the material I chose.

Quality equipment and delivered within the announced time frame.

Assembly a bit physical but we managed.

Satisfactory

"Trampoline Jump’Up 360 - Pack XL" model, good quality and not difficult to install with two people. Delivery received on time. The ladder is of good quality but is meant to be placed without attaching to the structure (not very stable), and therefore not very easy to use. I recommend the product.

Everything was perfect. The equipment and the delivery

delighted with my purchase for my granddaughters, I took the large dome model to climb with the swing and the inner canvas but I find it a shame that holes are not provided in it to be able to put the swing at the same time, but they love it

everything is ok

very satisfied with the product and the service (delivery and assembly instructions.)

Very good follow-up whether by email or phone with the carrier, fast delivery, pleasant and professional delivery person

Beautiful and sturdy product. It's a shame there are no spare nuts, bolts, or other small parts. Assembly is not easy alone.

high-quality trampoline, easy to assemble and very pleasant to use. Thank you

good service delivery on dates and easy to install, to recommend

Satisfactory order. Fast delivery. Equipment is quite correct

Super

It's the TOP for children. No issues with delivery and installation => everything went well

We are satisfied

Protection ring for trampoline perfect