Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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Olivier C.

Published on 26/01/2022 à 16h18 following a purchase from 15/12/2021

Very good

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Quitterie D.

Published on 26/01/2022 à 11h47 following a purchase from 17/12/2021

Delivery via Mondial Relay, a few days before Christmas, arrived quickly. Material well packaged, box almost too big. Missing the user manual. Kids are happy, parents too!

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Julia E.

Published on 25/01/2022 à 20h24 following a purchase from 07/12/2021

There are very friendly contact partners! The cover is also very good.

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Emilie C.

Published on 25/01/2022 à 19h53 following a purchase from 14/12/2021

Easy order Fast delivery Perfect product!

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Marcelino C.

Published on 25/01/2022 à 19h20 following a purchase from 15/12/2021

Happiness within reach. If you have some space, do not hesitate to dedicate it so that both small and large can have a fun time whenever they want. Trusted website, shipments arrive on time and in perfect condition. The products are of great quality and easy to assemble following the included instructions.

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Peter D.

Published on 25/01/2022 à 16h40 following a purchase from 11/12/2021

Excellent

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Franco O.

Published on 25/01/2022 à 15h15 following a purchase from 14/12/2021

This is not the first time I have used Salt'in Italy, the service offered is of exceptional quality. Excellent assistance, punctuality in shipments, but above all, a job done with great attention. Congratulations!

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Anthony G.

Published on 25/01/2022 à 13h13 following a purchase from 15/12/2021

simple effective fast

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Sonja N.

Published on 25/01/2022 à 11h53 following a purchase from 12/12/2021

First, a completely wrong, very large and heavy item was delivered. The right one was much smaller and was then sent relatively quickly. Storing and returning the large item cost me some effort. There wasn't even a thank you for that.

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Response from France Trampoline Published on 13/12/2021

Dear customer, thank you for your message. Unfortunately, there was a preparation error in our logistics center, so you received the wrong product - we thank you for your honesty. We immediately sent you the correct product. Unfortunately, the pickup of the goods by our carrier could only take place at the beginning of January due to the Christmas holidays. We always informed you by email and you said it was okay. We apologize for these circumstances and wish your children a lot of fun with the tent! Best regards, your trampoline technology team.

Géraldine L.

Published on 24/01/2022 à 21h11 following a purchase from 10/12/2021

Very good service

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Andrée D.

Published on 24/01/2022 à 19h37 following a purchase from 13/12/2021

Very satisfied in everything!

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Sylvian T.

Published on 23/01/2022 à 19h17 following a purchase from 13/12/2021

Product conforms to the description. Fast delivery.

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Betty G.

Published on 23/01/2022 à 15h50 following a purchase from 13/12/2021

Product conforms and very satisfying

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Jean-Charles C.

Published on 21/01/2022 à 17h15 following a purchase from 23/11/2020

Fast delivery, clear assembly, quality material, everything is perfect!

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Sophie V.

Published on 20/01/2022 à 13h17 following a purchase from 09/12/2021

Order arrived in good condition and on time

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Sylvain N.

Published on 19/01/2022 à 16h13 following a purchase from 06/12/2021

The technical information of the products is complete, which facilitates online choice. The received product is of quality and very solid, the delivery was fast. The assembly instructions are also very clear and facilitate assembly. Very satisfied with my purchase!

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Dorothee B.

Published on 19/01/2022 à 15h44 following a purchase from 08/12/2021

Good

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Roseline T.

Published on 19/01/2022 à 13h54 following a purchase from 08/12/2021

Very good

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Sylvie B.

Published on 19/01/2022 à 13h54 following a purchase from 07/12/2021

Nothing to complain about Delivery time announced respected

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Katja R.

Published on 19/01/2022 à 13h42 following a purchase from 08/12/2021

From ordering to delivery completely uncomplicated - the goods come via freight forwarding after registration with the customer - our son is very happy with his new trampoline.

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Pascal M.

Published on 19/01/2022 à 10h10 following a purchase from 08/12/2021

Nothing to report

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Erwan L.

Published on 19/01/2022 à 09h19 following a purchase from 04/12/2021

2nd year that I order from you and I am very satisfied with the ordered material and for the shipping even if there was an error on my first order. Otherwise your team is very responsive. Thank you for our children.....

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Loretta A.

Published on 18/01/2022 à 17h31 following a purchase from 06/12/2021

Good morning, everything is okay, Fercam does not respect the very long delivery times

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Sylvie D.

Published on 18/01/2022 à 16h40 following a purchase from 07/12/2021

Very good service.

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Nathalie B.

Published on 18/01/2022 à 11h10 following a purchase from 05/12/2021

Very happy with my purchase.

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François D.

Published on 17/01/2022 à 22h41 following a purchase from 06/12/2021

Very good product

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Elisabeth P.

Published on 17/01/2022 à 18h38 following a purchase from 06/12/2021

Great

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Angélique F.

Published on 17/01/2022 à 17h27 following a purchase from 05/12/2021

Very high quality product, easy to assemble. Certainly a bit expensive, but we'll see over time how it ages.

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Olivier C.

Published on 17/01/2022 à 16h16 following a purchase from 03/12/2021

Perfect very serious

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Christophe J.

Published on 17/01/2022 à 12h39 following a purchase from 07/12/2021

product meets my expectations

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Anke D.

Published on 16/01/2022 à 22h13 following a purchase from 04/12/2021

Everything as ordered and fast delivery.

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Vera B.

Published on 16/01/2022 à 20h40 following a purchase from 04/12/2021

The climbing frame was a gift. I was very satisfied with the order and the shipment.

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François F.

Published on 16/01/2022 à 20h27 following a purchase from 06/12/2021

Very good quality product Fast shipping and very well packaged product

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Annabelle B.

Published on 16/01/2022 à 19h28 following a purchase from 03/12/2021

Very good product

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Luc D.

Published on 16/01/2022 à 10h57 following a purchase from 05/12/2021

As for the order, the delay and the protection of the package, nothing to say: perfect The quality of the ninja course: superb quality, in line with the reputation of France trampoline A downside: the price of additional accessories, way too expensive compared to the competition.

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Melina M.

Published on 15/01/2022 à 15h13 following a purchase from 02/12/2021

Very good purchase Confirmed Impressive delivery speed

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Nadège B.

Published on 15/01/2022 à 12h59 following a purchase from 05/12/2021

Delivery on time and well packaged product. No issues.

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Guy C.

Published on 15/01/2022 à 09h38 following a purchase from 04/12/2021

Good after a first delivery arrived damaged the second was perfect

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Chantal B.

Published on 14/01/2022 à 20h18 following a purchase from 18/11/2021

Respect for the delivery date. Trampoline not yet assembled.

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Jerome B.

Published on 14/01/2022 à 17h41 following a purchase from 01/12/2021

Thank you for your work

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