Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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K
Katharina H.
Rating: 5 out of 5
following a purchase from 14/09/2021
Fast and uncomplicated processing. Springs fit well.
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H
Helene P.
Rating: 5 out of 5
following a purchase from 14/09/2021
In accordance with the description
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C
Christian C.
Rating: 5 out of 5
following a purchase from 12/09/2021
Good material, delivered on time, easy to assemble with two people.
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H
Harmonie T.
Rating: 5 out of 5
following a purchase from 10/09/2021
A quick and secure order. Clear information on delivery times and process. Quality material and in accordance with the description. Assembly instructions easy to understand
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V
Victor O.
Rating: 5 out of 5
following a purchase from 13/09/2021
Warm welcome
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E
Elisabeth C.
Rating: 5 out of 5
following a purchase from 09/06/2021
Patience and availability of contact given the situation. Appreciated commercial gesture made. After, I still regret that supposedly French products are made elsewhere than in France (hence the big delay in delivery because products did not arrive in the France Trampoline warehouses.)
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F
Florent P.
Rating: 5 out of 5
following a purchase from 09/09/2021
Top service (As every time)
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M
Marion S.
Rating: 5 out of 5
following a purchase from 07/09/2021
Very good
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R
Richard M.
Rating: 5 out of 5
following a purchase from 05/09/2021
Fillet delivered quickly, of good quality and easy to assemble.
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Simon B.
Rating: 5 out of 5
following a purchase from 02/08/2021
We are very happy with the trampoline, it is great quality and the kids love it. We had a couple of issues with the delivery but the customer service team at France Trampoline were exceptional, especially Coralie Edwards. We are very happy with the product and the service received and would highly recommend this company.
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K
Katell J.
Rating: 5 out of 5
following a purchase from 08/09/2021
Good welcome when ordering by phone. Speed of ordering and delivery.
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O
Olivia K.
Rating: 5 out of 5
following a purchase from 29/08/2021
Perfect nothing to report
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B
Barthélemy D.
Rating: 5 out of 5
following a purchase from 04/09/2021
Very good.
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A
Antoine C.
Rating: 5 out of 5
following a purchase from 07/09/2021
Excellent handling of the order and fast delivery.
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P
Prisca V.
Rating: 5 out of 5
following a purchase from 08/09/2021
Very good
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C
Chloé L.
Rating: 5 out of 5
following a purchase from 05/09/2021
Fast delivery.
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P
Patricia D.
Rating: 5 out of 5
following a purchase from 22/08/2021
VERY GOOD PRODUCT AND DELIVERY WITHOUT ISSUE.
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F
Fabien M.
Rating: 5 out of 5
following a purchase from 15/06/2021
We had a problem with our trampoline but France Trampoline managed the issue admirably. A big THANK YOU to France Trampoline.
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G
Gilles S.
Rating: 5 out of 5
following a purchase from 04/09/2021
The order went very well as did the delivery. Perfect. This trampoline is wonderful for both an adult and my little girl who just turned 3 and it was for her. A bit complicated to assemble but it's sturdy and well protected. Over time, outside, I don't know the duration but I trust. Thank you again. Very good product in relation to the price.
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M
Michel B.
Rating: 5 out of 5
following a purchase from 07/09/2021
Order delivered on time at the relay point. No remarks to make.
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V
Virginie M.
Rating: 5 out of 5
following a purchase from 29/06/2021
The trampoline is of very good quality; delivery was delayed but everything was done to minimize the delay. Nothing to complain about!
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Anh Huy L.
Rating: 5 out of 5
following a purchase from 31/07/2021
Quality product, assembly instructions quite precise. Assembly requires two people but it is possible to do it alone with a lot of time! The trampoline seems very solid to see with use over time.
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M
Manel Ò.
Rating: 5 out of 5
following a purchase from 06/09/2021
I am very satisfied with the product and the service, I recommend it
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Sylvain M.
Rating: 5 out of 5
following a purchase from 04/07/2021
Material received within the announced time during the purchase. Very good quality material. My children enjoy it greatly.
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C
Christine V.
Rating: 5 out of 5
following a purchase from 31/08/2021
We can buy the parts to replace the defective ones. Perfect for keeping the trampoline in good condition. It is like new!
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S
Stéphanie J.
Rating: 2 out of 5
following a purchase from 02/12/2019
Order compliant with expectations, however after 21 months the fabric is pierced. Yet the tchoukball was brought in after each use.
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Response from France Trampoline
Hello, thank you for your feedback. Please feel free to contact our customer service with photos of the product ([email protected]). A replacement net is also available on our site (https://france-trampoline.com/fr/but-cible/2409-filet-but-de-tchoukball-3700730425773.html). Best regards, the France Trampoline team.
D
Delphine C.
Rating: 5 out of 5
following a purchase from 23/07/2021
Very professional and very kind.
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Emmanuelle F.
Rating: 5 out of 5
following a purchase from 07/09/2021
Plan not obvious but we managed to get there.
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S
Sascha W.
Rating: 5 out of 5
following a purchase from 06/09/2021
Everything went smoothly despite the complaint
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R
Rolando J.
Rating: 5 out of 5
following a purchase from 06/09/2021
Great contact with customer service, very satisfied with the solution found.
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M
Michel G.
Rating: 5 out of 5
following a purchase from 02/09/2021
SUPER
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G
Géraldine D.
Rating: 5 out of 5
following a purchase from 15/07/2021
Very good
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G
Gerard B.
Rating: 5 out of 5
following a purchase from 13/07/2018
Reliable and fast
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Amelie N.
Rating: 5 out of 5
following a purchase from 14/08/2021
Very good
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C
Christine D.
Rating: 5 out of 5
following a purchase from 31/08/2021
Everything was perfect. The delivery was on time. The delivered items were as expected, without surprises. I recommend FRANCE TRAMPOLINE where I have been ordering items since 2009 with complete confidence.
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J
Joseph P.
Rating: 5 out of 5
following a purchase from 01/09/2021
VERY GOOD QUALITY PRODUCT
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L
Lorenzo L.
Rating: 5 out of 5
following a purchase from 31/08/2021
good service
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C
Cécile R.
Rating: 5 out of 5
following a purchase from 02/09/2021
our order went well.
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S
Stephanie C.
Rating: 5 out of 5
following a purchase from 21/06/2021
Very good material
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F
Franck M.
Rating: 5 out of 5
following a purchase from 28/08/2021
Great order well placed Quality trampoline the kids are having fun thank you
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