Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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Remy V.

Published on 12/10/2021 à 17h14 following a purchase from 21/08/2021

Order received quickly. Large selection of spare parts.

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Jules S.

Published on 11/10/2021 à 17h40 following a purchase from 01/09/2021

Fast delivery and quality product

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Jean Claude F.

Published on 11/10/2021 à 15h37 following a purchase from 12/05/2021

Very good service overall

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Pierre Sylvain C.

Published on 11/10/2021 à 12h22 following a purchase from 22/07/2021

very good

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Pitie J.

Published on 11/10/2021 à 11h23 following a purchase from 30/08/2021

Excellent advice at the time of ordering, followed by careful shipping. The products are of quality and very well thought out.

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Luca F.

Published on 11/10/2021 à 10h37 following a purchase from 15/07/2021

Excellent product to recommend. The ordering process is fast and customer service is impeccable.

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Aimee S.

Published on 10/10/2021 à 20h54 following a purchase from 02/08/2021

top

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Nicolas Q.

Published on 10/10/2021 à 20h18 following a purchase from 28/08/2021

Perfect

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Nicolas M.

Published on 10/10/2021 à 10h36 following a purchase from 29/08/2021

Everything met our expectations, but the customer service platform is a bit cumbersome

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Hélène G.

Published on 09/10/2021 à 14h54 following a purchase from 30/08/2021

A quality product with top order processing speed! Thank you

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Sabine H.

Published on 08/10/2021 à 15h30 following a purchase from 14/08/2021

perfect service

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Christine C.

Published on 07/10/2021 à 12h44 following a purchase from 25/08/2021

Good quality

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Maryline L.

Published on 06/10/2021 à 18h41 following a purchase from 25/08/2021

perfect

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Jean-Marc G.

Published on 06/10/2021 à 16h24 following a purchase from 21/04/2021

Your advice and your response speed when placing my order were excellent. The follow-up and the information received surprised me: it's the best service I've ever received, even at ***! Well done!

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Jessy G.

Published on 06/10/2021 à 14h24 following a purchase from 16/08/2021

Quality products and fast delivery. Very satisfied. I recommend.

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Jacqueline A.

Published on 06/10/2021 à 11h42 following a purchase from 19/08/2021

VERY GOOD QUALITY TRAMPOLINE. FAST RECEPTION. VERY HAPPY

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Virginie F.

Published on 06/10/2021 à 10h51 following a purchase from 24/08/2021

Good quality

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Teisseire C.

Published on 06/10/2021 à 10h26 following a purchase from 25/08/2021

Very good but should improve in mastering and competitiveness of transport costs. Beware Amazon is lurking!!! DT

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Mateo A.

Published on 06/10/2021 à 09h20 following a purchase from 25/08/2021

Correct, effective and punctual service.

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Florent C.

Published on 06/10/2021 à 09h11 following a purchase from 25/08/2021

Serious seller, fast and careful shipping

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Aïcha F.

Published on 05/10/2021 à 12h54 following a purchase from 25/08/2021

Fast delivery. Defect on net changed immediately. Really to recommend

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Claire R.

Published on 04/10/2021 à 13h31 following a purchase from 25/08/2021

Fast, efficient, good quality product. Not disappointed with my purchase

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Marie-Noëlle D.

Published on 04/10/2021 à 11h51 following a purchase from 23/08/2021

Very good. Punctual. Friendly.

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Cedric B.

Published on 04/10/2021 à 09h21 following a purchase from 16/08/2021

Very good. Good after-sales service!

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Paul C.

Published on 03/10/2021 à 16h32 following a purchase from 20/08/2021

Quality, advice, speed! It changes from low-end brands. Thank you

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Fabien A.

Published on 03/10/2021 à 09h55 following a purchase from 21/08/2021

fast

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Laurent M.

Published on 03/10/2021 à 08h55 following a purchase from 21/08/2021

Very good

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Didier Q.

Published on 30/09/2021 à 15h47 following a purchase from 14/05/2021

Average condition boxes

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Annie R.

Published on 30/09/2021 à 15h23 following a purchase from 22/06/2021

Satisfied with the customer service which was easily accessible and very attentive.

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Jean-Claude G.

Published on 30/09/2021 à 08h25 following a purchase from 19/08/2021

Very good service. Highly recommend without hesitation. Serious and very competent supplier. Really well done.

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Jenny D.

Published on 29/09/2021 à 19h15 following a purchase from 15/06/2021

Quality products.

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Rémy S.

Published on 29/09/2021 à 15h10 following a purchase from 11/08/2021

Very good product. Quality/price very good.

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Sophie K.

Published on 29/09/2021 à 14h16 following a purchase from 16/08/2021

Product of very good quality. After-sales service attentive.

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Marie L.

Published on 29/09/2021 à 09h37 following a purchase from 19/08/2021

Speed and efficiency

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Rachel L.

Published on 29/09/2021 à 08h10 following a purchase from 18/08/2021

Very satisfactory service. Handling the replacement of our prematurely worn trampoline net.

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Grégory S.

Published on 28/09/2021 à 17h31 following a purchase from 17/08/2021

Fast delivery and very good material

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Karina S.

Published on 28/09/2021 à 15h13 following a purchase from 17/08/2021

Service great, fast delivery. Top

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Régis M.

Published on 28/09/2021 à 11h37 following a purchase from 18/06/2021

I am rather disappointed overall with the material itself. I took FRANCE TRAMPOLINE "one of the most expensive" hoping for a certain quality and ease of assembly. Difficult assembly of the base tubes and poorly designed, I can't imagine their disassembly. Plastic hook for the cover around the trampoline very fragile and fixed in a dubious place (springs), three already broken. I've had it for a short time. Unfortunately, I do not recommend it. Best regards.

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Response from France Trampoline Published on 21/06/2021

Hello, thank you for your feedback. We are sincerely sorry regarding this experience which does not reflect the quality of service we are used to providing and we apologize for these circumstances. Please do not hesitate to contact our customer service by email or phone with photos of the assembly. We will send you new hooks under warranty as soon as possible. Best regards, the France Trampoline team

Irène D.

Published on 28/09/2021 à 10h54 following a purchase from 18/08/2021

Very fast shipping. Advice and answers to my questions that helped me a lot.

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Antoine D.

Published on 28/09/2021 à 10h47 following a purchase from 18/08/2021

Purchase without problems. Good description on the site.

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