France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
I ordered a trampoline along with some springs because my old one was broken. On the site, I found all the information to take the right measurements and understand if it could fit my structure. Before proceeding with the order, I asked for some advice from customer service, which promptly replied. I am very satisfied with my new trampoline that arrived on time, was quickly assembled, and has made my family happy to jump on it again :)
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Beatrice I.
Rating: 5 out of 5
following a purchase from 16/08/2021
Very satisfied with the speed of delivery and the product. Just would have liked the assembly manual. In any case, the explosion to install it.
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Dorothea S.
Rating: 5 out of 5
following a purchase from 15/08/2021
My nephew (10) is very satisfied and has already mastered cool stunts. He has handled it very well. The board seems very large when unpacked, but it is just the right size for the trampoline and my nephew.
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Michel J.
Rating: 5 out of 5
following a purchase from 15/08/2021
Top
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Joel L.
Rating: 5 out of 5
following a purchase from 14/08/2021
*****
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Laetitia M.
Rating: 5 out of 5
following a purchase from 17/08/2021
excellent product, quality. fast delivery.
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Karine D.
Rating: 5 out of 5
following a purchase from 05/07/2021
Replacement part in customer service. Sent without issue and received without issue, on the agreed day. Nothing to say.
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Patricia P.
Rating: 5 out of 5
following a purchase from 26/07/2021
Good advice over the phone and by email, clear explanations on the site, deadlines met as announced, an efficient delivery service, only the assembly instructions could still be improved... happy and reassured children and adults in front of the quality of the material.
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Alain L.
Rating: 5 out of 5
following a purchase from 15/08/2021
2 products ordered (zip line and stackline), complete satisfaction for both, very fast delivery
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Pierrette F.
Rating: 5 out of 5
following a purchase from 14/08/2021
Products completely meet my expectations. No issues.
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Jimmy F.
Rating: 5 out of 5
following a purchase from 16/08/2021
Very good customer service
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Aurelia D.
Rating: 5 out of 5
following a purchase from 15/08/2021
Very happy with my purchase
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Florian R.
Rating: 5 out of 5
following a purchase from 31/07/2021
Perfect!! Everything was perfect from A to Z.
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Claude D.
Rating: 5 out of 5
following a purchase from 29/07/2021
Very good, as usual. I have known you for a long time. I have always had excellent contact and quality service.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 31/07/2021
Perfect... As usual, the service is perfect. Both for ordering and for delivery... I highly recommend
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Jean-Marc L.
Rating: 5 out of 5
following a purchase from 09/08/2021
Good. Clear manual but assembly a bit long to do with somewhat muscular arms…
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Denis L.
Rating: 5 out of 5
following a purchase from 09/08/2021
Replacement of the protection due to damage caused by hail and the ladder. The parts are available several years after purchase, that's why I chose France Trampoline. Package sent in the week following the order.
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José B.
Rating: 5 out of 5
following a purchase from 10/08/2021
correct information, fast attention and service, ***
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Thierry L.
Rating: 5 out of 5
following a purchase from 12/08/2021
Material conforms to my request, well informed about the delivery date, and of good quality where spare parts can be found if needed.
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Eric V.
Rating: 5 out of 5
following a purchase from 10/08/2021
Very good
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Laure K.
Rating: 5 out of 5
following a purchase from 13/07/2021
Very good quality trampoline, nothing to complain about. Very satisfied!
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Delphine B.
Rating: 5 out of 5
following a purchase from 02/05/2021
No difficulty
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Mustapha B.
Rating: 2 out of 5
following a purchase from 11/07/2021
Bought with a release date of July 26. But ultimately delivered a month later. It could not be used this summer. Misled by the date displayed at the time of purchase..
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Response from France Trampoline
Hello, thank you for your comment. When you placed your order on 11/07, the restocking date of the trampoline was 30/08, as indicated on the product sheet. On 12/07, the restock was advanced to 30/06. The product was finally shipped on 06/08 and delivered on 12/08. Your children were able to enjoy the trampoline during the month of August. We apologize for the slightly long preparation time and assure you that we do our best for our customers to receive their orders as quickly as possible. Best regards, the France Trampoline team
M
Maryline P.
Rating: 5 out of 5
following a purchase from 02/08/2021
Excellent quality, bucket mat and springs perfect! My children are really happy to be able to jump on this trampoline
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Catherine C.
Rating: 5 out of 5
following a purchase from 09/08/2021
Clear presentation. Good product found
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 03/08/2021
Delivery before the scheduled date, package without problems
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Pierre R.
Rating: 5 out of 5
following a purchase from 07/08/2021
Perfect
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Marie-Laure V.
Rating: 5 out of 5
following a purchase from 02/08/2021
Good but assembly time longer than announced
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Barbara F.
Rating: 5 out of 5
following a purchase from 11/08/2021
Order received on time and in line with my expectations
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Damien R.
Rating: 5 out of 5
following a purchase from 31/07/2021
Very good quality trampoline, I recommend without hesitation.
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Odette D.
Rating: 5 out of 5
following a purchase from 14/06/2021
Service 👌 site to recommend
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Sandrine L.
Rating: 5 out of 5
following a purchase from 10/08/2021
Very good
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Yves L.
Rating: 5 out of 5
following a purchase from 06/08/2021
Zip line conforms to the description. Easy to assemble, and the kids are having a blast.
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Oriane D.
Rating: 5 out of 5
following a purchase from 21/07/2021
Excellent service.
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Veronique D.
Rating: 5 out of 5
following a purchase from 08/08/2021
The measurement indication was not very clear, I had to return the jumping mat and the net. However, excellent phone reception, clear explanations, perfect product exchange, and great delivery speed.
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Prisca V.
Rating: 5 out of 5
following a purchase from 16/06/2021
Good
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Beatrice D.
Rating: 5 out of 5
following a purchase from 14/06/2021
Very serious! Highly recommend!
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Monica B.
Rating: 5 out of 5
following a purchase from 07/08/2021
Once the order was placed, there was no need for anything else. Order, payment, delivery, and assembly of the dome all went smoothly, without any difficulties. Precise service and full satisfaction regarding the quality of the product received.
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Grégoria K.
Rating: 5 out of 5
following a purchase from 08/08/2021
Very good!
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François O.
Rating: 5 out of 5
following a purchase from 09/08/2021
Very Good
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