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P
Rating: 5 out of 5
Fast. Professional. Warranty that worked perfectly after 4 years + gift. High-end product.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Excellent service, fantastic product, arrived in very short time. Fantastic!
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L
Rating: 5 out of 5
I paid more for fast delivery. But that was not the case. Only disappointment. The material is of very good quality. The delivery person, the package, and the material are top-notch.
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P
Rating: 5 out of 5
Very serious site, I recommend. The material purchased (ninja course and accessories) is of very good quality.
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M
Rating: 5 out of 5
Very good product conforming to the description. A small tip for assembling the legs: add some lubricant to facilitate assembly 😊
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D
Rating: 5 out of 5
A company with a very high level of excellence because: 1° the product sold is of great quality. (compared to other trampolines) 2° the customer service is exceptionally responsive, efficient, and attentive. 3° the delivery and packaging are effective and careful. 4° the quality/service/price ratio is unbeatable. In short, you can buy with your eyes closed and I insist on having been able to compare with many competing trampolines installed at friends' houses, this one is of significantly superior quality and moreover, this company provides remarkable customer service.
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A
Rating: 5 out of 5
Good internet presentation, good products, fast delivery. We also have the impression of dealing with professionals in the field, and not parasites like *** or ***.
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B
Rating: 5 out of 5
Excellent!
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H
Rating: 5 out of 5
Hello, I had a doubt about the exact size of the trampoline as it was purchased in 2011; I called your services and someone kindly did some research and found the order from that time. It is really very kind of them.
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M
Rating: 5 out of 5
I was very satisfied and quick for the order
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E
Rating: 2 out of 5
Hello, Products conform and of good quality. However, delivery times are really too long! Part announced as out of stock but deliverable in three weeks, received more than three months later. Two orders and the same problem twice! It would be better to announce longer delivery times, at least we know. Have a nice day.
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. Despite our efforts, it has been complicated to contact all our customers individually. We would like to apologize for this inconvenience. The France Trampoline team.
F
Rating: 5 out of 5
Very satisfactory product, conforms to my expectations
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A
Rating: 5 out of 5
Products conform to the request
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K
Rating: 5 out of 5
Fast delivery! Goods as described! Fit perfectly! Everything ok!!
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M
Rating: 5 out of 5
Everything went great. All in order
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R
Rating: 5 out of 5
Excellent service. The delivery was in accordance with the order. The products are of quality. Thank you very much to your whole good team!
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J
Rating: 5 out of 5
very good
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O
Rating: 5 out of 5
Very responsive customer service.
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F
Rating: 5 out of 5
No problems, quick order, conforming to the requested expectations. Regards
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B
Rating: 5 out of 5
good quality of materials and fast
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R
Rating: 5 out of 5
The order was processed efficiently and the delivery went smoothly without any problems.
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N
Rating: 5 out of 5
Very good product
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N
Rating: 5 out of 5
Serious company and quality product. I was just delivered with a month delay due to the health difficulties after confinement...
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N
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Easy navigation, attentive and efficient staff.
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A
Rating: 5 out of 5
Great seller, very serious.
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G
Rating: 5 out of 5
Product conforms to the order, delivered quickly. Nothing to complain about.
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L
Rating: 5 out of 5
Everything was perfect and well conditioned
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Y
Rating: 5 out of 5
We are very satisfied with our trampoline. Despite the difficulties related to the current pandemic, France Trampoline has shown great professionalism!
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I
Rating: 5 out of 5
Exact ease and perfect and quick information, very good quality products, I would recommend France trampoline without hesitation. Thank you for your good services
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A
Rating: 5 out of 5
Quality material, secured, therefore ideal for children. The recommended ones were available and met our expectations, while guiding us on the best offers. Thank you
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T
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Efficient, responsive, available and excellent quality products that are followed over time (models). Bravo! I recommend!
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C
Rating: 5 out of 5
The wait was long but not disappointing: Very good material ...
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É
Rating: 5 out of 5
The service has been excellent. We made a mistake when ordering (we ordered two products and the availability times were different, so I had everything done in a single delivery). It was a gift and it wasn't going to arrive on time due to the error, I sent a message and they contacted me immediately and solved the problem at no cost.
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A
Rating: 5 out of 5
It is very satisfying to find spare parts for a trampoline purchased four years ago. And it is also very satisfying to discover that the quality of the spare parts is just as good, if not better, than the originals. The delivery was quite fast and delivered by a serious and friendly carrier. I recommend France-trampoline to my acquaintances likely to buy a quality trampoline.
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A
Rating: 5 out of 5
very good product of very good quality
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A
Rating: 5 out of 5
The person I spoke to really took the time to explain to me, my children are very happy.
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P
Rating: 5 out of 5
- everything went well - no stock at the time of the order but there was an email to explain the reason to us.
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M
Rating: 5 out of 5
Very good!
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