Customer reviews of France Trampoline

9,4 /10

Based on 22 174 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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Marine H.

Published on 12/10/2020 à 18h57 following a purchase from 31/07/2020

Nothing to report, product conforms to the description. Delivery within the indicated deadlines at the time of order.

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Eric W.

Published on 12/10/2020 à 16h24 following a purchase from 10/08/2020

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Alain F.

Published on 12/10/2020 à 13h42 following a purchase from 25/08/2020

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Solena L.

Published on 12/10/2020 à 13h42 following a purchase from 14/08/2020

Order arrived very quickly, in accordance with the description. Good quality cushion.

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Pascal R.

Published on 12/10/2020 à 12h51 following a purchase from 27/08/2020

perfect nothing to add

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Blandine H.

Published on 12/10/2020 à 12h36 following a purchase from 07/05/2020

Unacceptable delivery, the delay of more than 2 months after the deconfinement I understand therefore delivery scheduled for mid-July, but after the announced delay no delivery, forced to follow up, new delay announced for September 1, so more than a month of delay, and another week after this announced delay on September 1 to receive it!

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Response from France Trampoline Published on 10/05/2020

Hello and thank you for this feedback, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We have made sure to update our deadlines on our site as soon as possible but unfortunately we could not contact all our customers individually. We are obviously sorry and apologize for the inconvenience caused. The France Trampoline team.

Herve P.

Published on 12/10/2020 à 11h35 following a purchase from 27/07/2020

In trust!

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Nicole T.

Published on 12/10/2020 à 11h33 following a purchase from 30/07/2020

Everything is ok

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Frédérique B.

Published on 12/10/2020 à 08h58 following a purchase from 13/07/2020

Nothing to complain about, the wait was long but justified given the health crisis. Moreover, I have always received a response to my questions. Thank you

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Nicole R.

Published on 11/10/2020 à 21h18 following a purchase from 09/07/2020

I am very satisfied. Communication excellent and the promised delivery date was met.

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Philippe B.

Published on 11/10/2020 à 20h20 following a purchase from 23/06/2020

Too bad for the delivery delay, 2 months after the order, so arrived after the summer.

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Cyrille H.

Published on 11/10/2020 à 18h31 following a purchase from 24/08/2020

Very good

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Theresia K.

Published on 11/10/2020 à 17h19 following a purchase from 12/05/2020

Perfect sports equipment for our kids

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Vincent D.

Published on 11/10/2020 à 13h21 following a purchase from 29/08/2020

Delivered on time and quality product.

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Fiona M.

Published on 11/10/2020 à 08h58 following a purchase from 31/08/2020

Excellent!

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Ulrike W.

Published on 11/10/2020 à 08h44 following a purchase from 16/07/2020

Great service, competent advice over the phone, information about delivery and good quality of the jumping mat.

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Virginie C.

Published on 10/10/2020 à 21h29 following a purchase from 28/08/2020

Fast delivery and product perfect to expectations!

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Lise P.

Published on 08/10/2020 à 19h22 following a purchase from 28/05/2020

Very good product, conforms to the request. Solid. Very good value for money. Installation ok

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Olivia Z.

Published on 07/10/2020 à 17h27 following a purchase from 27/08/2020

Ordering, payment, delivery, everything was unproblematic and fast. The 30m cable car is a very good product, stable materials, moderate assembly effort, but you should be two people. The first hard test at a children's birthday party went well. Clear purchase recommendation.

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Eric G.

Published on 05/10/2020 à 16h33 following a purchase from 17/06/2020

perfect

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Jean-Michel C.

Published on 05/10/2020 à 16h30 following a purchase from 24/08/2020

Compliant with the description. Fast delivery.

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Christel B.

Published on 05/10/2020 à 11h42 following a purchase from 08/08/2020

Top thank you

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Philippe W.

Published on 04/10/2020 à 14h17 following a purchase from 24/08/2020

Perfect, order sent quickly

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Josiane C.

Published on 03/10/2020 à 10h57 following a purchase from 23/06/2020

Perfect

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Virginie I.

Published on 29/09/2020 à 19h46 following a purchase from 18/06/2020

Very good product and made in France 👌

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Maik F.

Published on 29/09/2020 à 19h30 following a purchase from 18/08/2020

Fast delivery. Good quality. Very good price/performance ratio!

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Pierre D.

Published on 29/09/2020 à 18h39 following a purchase from 14/08/2020

Products not quite compliant. Delivery times not respected

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Response from France Trampoline Published on 15/08/2020

Hello and thank you for your feedback. We are indeed experiencing longer preparation and delivery times than usual during this summer period. Thanks to your feedback, we have already reported this information and will work on this point to improve our services. Have you been able to confirm the compatibility of your spare parts? If not, please feel free to reach out to us at [email protected]

Blandine P.

Published on 29/09/2020 à 16h10 following a purchase from 15/05/2020

Very well seen

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Abigail S.

Published on 28/09/2020 à 18h36 following a purchase from 10/08/2020

Quick order. However, the site is not very clear - the dimensions in the cart did not match those in the photo. I had to contact you by email to verify before placing the order

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Éric L.

Published on 28/09/2020 à 17h25 following a purchase from 20/06/2020

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Marianne G.

Published on 28/09/2020 à 14h59 following a purchase from 10/08/2020

Order and delivery without any issues The trampoline is great of very good quality The assembly is long and quite complicated it takes at least 4 people fortunately there are videos on the France trampoline site I recommend +++

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Steffen W.

Published on 28/09/2020 à 14h51 following a purchase from 28/07/2020

*****

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Patrice G.

Published on 28/09/2020 à 14h32 following a purchase from 08/07/2020

Order delivered according to the instructions and on time. Serious and professional service. Thank you

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Veronique H.

Published on 28/09/2020 à 12h38 following a purchase from 18/08/2020

fast and efficient service

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Cyprien B.

Published on 28/09/2020 à 09h27 following a purchase from 04/08/2020

Good quality of plastic and metal structure. Easy assembly.

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Latour N.

Published on 27/09/2020 à 19h23 following a purchase from 14/08/2020

Item conforms to the description. My 2-year-old grandson is having a blast!!

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Anne Lise V.

Published on 27/09/2020 à 16h27 following a purchase from 15/08/2020

Fast delivery, perfect trampoline mat and easy to reinstall!

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Joanna L.

Published on 27/09/2020 à 13h32 following a purchase from 10/06/2020

Delayed delivery due to stock shortages due to covid but ultimately arrived well before, my children were able to enjoy it a bit before the start of autumn, super trampoline of very good quality I do not regret my purchase

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Susana Maria P.

Published on 27/09/2020 à 10h19 following a purchase from 24/05/2020

Very good service, the bed arrived ahead of time although the accessories did take longer than expected. The bed is of excellent quality. I always received responses to the emails I wrote. I would definitely order from them again.

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Amandine G.

Published on 27/09/2020 à 08h38 following a purchase from 17/08/2020

Conforms to my expectations.

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