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M
Rating: 5 out of 5
Everything worked smoothly, and the purchased jumping mat is of super quality. Our children use it daily with their friends.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very good contact by email, quick and reassuring. The zipper of the net is a bit fragile
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J
Rating: 5 out of 5
On the site, you can find detailed information about the different models as well as several practical tips for choosing the model, assembly, and maintenance. Serious and complete
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B
Rating: 5 out of 5
We are very satisfied with the product. Advice and delivery were very good. We will buy from Trampolin again.
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M
Rating: 5 out of 5
Very serious, trampoline of very good quality
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I
Rating: 5 out of 5
Fast and efficient thank you
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E
Rating: 5 out of 5
Fast delivery, great product!
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C
Rating: 5 out of 5
Perfect.
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F
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Just bravo for your professionalism and especially the quality of your products. Trampoline received within the expected deadlines at the time of order, even slightly earlier.
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A
Rating: 5 out of 5
Very good.
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B
Rating: 5 out of 5
Good advice and availability both at the time of ordering and during follow-up.
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L
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Excellent, the support helped me well in choosing the spare part model. It's nice to have a real customer service. Trampoline purchased from them 10 years ago, it still delights the children.
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V
Rating: 5 out of 5
Quality product very easy to assemble even for a DIY novice!
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C
Rating: 5 out of 5
Very satisfied.
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C
Rating: 5 out of 5
Quality product, deadlines respected.
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F
Rating: 5 out of 5
The product meets my expectations and I have no regrets about paying more than the trampolines on the market.
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S
Rating: 5 out of 5
Good performance.
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F
Rating: 5 out of 5
Very good product, delivery time a bit long.
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D
Rating: 5 out of 5
In line with expectations. Delivered before the initially scheduled date.
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A
Rating: 5 out of 5
The product reflects the company and its staff...excellent
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S
Rating: 5 out of 5
Parts ordered, after being well guided on the site, on a model that is not very new, well received. Perfect. The only downside, my account had been deleted and yet I continued to receive ads/promos.
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L
Rating: 5 out of 5
I have called on your services several times and it went very well. Thank you
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D
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
Happy with my purchase
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K
Rating: 5 out of 5
Very good site with very good quality products.
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E
Rating: 5 out of 5
Excellent advice and very serious after-sales service
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D
Rating: 5 out of 5
Courteous welcome, great responsiveness and efficiency in dealing with my problem. Delivery time respected. Nothing to say!!
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J
Rating: 5 out of 5
Order placed easily and waiting for delivery
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M
Rating: 5 out of 5
Very good quality
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A
Rating: 5 out of 5
The product meets our expectations and the delivery was quite fast!
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G
Rating: 5 out of 5
Quick order, clear site.
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G
Rating: 5 out of 5
Super trampoline!
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A
Rating: 5 out of 5
Following premature wear of the protective pad, the company was able to react quickly to our issue and sent us another one. Serious site, quality products despite our small issue, which was resolved quickly.
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J
Rating: 5 out of 5
very good to recommend
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F
Rating: 5 out of 5
I couldn't manage to order online. So I called your customer service. As always, the welcome is warm, the staff answers your questions, they are patient, courteous, and pleasant. In 10 years I have called 4 times and I recommend your products for their quality.
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E
Rating: 2 out of 5
*** Regarding the order and payment confirmation, a disaster. Between the order and the shipment, there was no confirmation of the bank deposit. My attempts to communicate with you were another failure. Despite everything, the trampoline is very good.
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R
Rating: 5 out of 5
Very good.
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P
Rating: 5 out of 5
Would highly recommend France Trampoline for excellent quality products and fantastic customer service. Ordered zip line, Ninja slack line and large oval trampoline in May and thank goodness we did as it kept our children happy, fit and busy during lockdown.