Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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S
Sabrina M.
Rating: 5 out of 5
following a purchase from 16/04/2020
Excellent product of good quality
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Sabine S.
Rating: 5 out of 5
following a purchase from 19/05/2020
The trampoline even arrived a bit before the specified delivery date, the assembly went smoothly (although you need at least two people), the quality is really top-notch!
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 20/05/2020
perfect, good contact with the salesperson, the site is clear and easy to access
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Elodie M.
Rating: 5 out of 5
following a purchase from 27/04/2020
super
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Yvon A.
Rating: 5 out of 5
following a purchase from 19/06/2020
Very good
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Winfried M.
Rating: 5 out of 5
following a purchase from 12/04/2020
The transport packaging could be better. This way, transport damage cannot be ruled out. The trampoline itself is of very good quality.
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Ludovic G.
Rating: 5 out of 5
following a purchase from 17/06/2020
Very good
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Lionel C.
Rating: 5 out of 5
following a purchase from 06/04/2020
Good product
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Anne-Marie D.
Rating: 5 out of 5
following a purchase from 03/03/2020
Everything is perfect. The delivery and the material. I am very happy.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 04/04/2020
Quality material. Long delays due to COVID-19. To find the desired product, I was guided by a seller, the advice was perfect.
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Audrey A.
Rating: 2 out of 5
following a purchase from 06/04/2020
Trampoline ordered on April 6 received on June 25! This is just pathetic. I made an effort to order French but next time I will order directly from China, it will take less time!
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sincerely sorry for the delivery delays observed since the beginning of the health crisis: both impacted by delayed restocking, teams operating with reduced staff, and overwhelmed logistics, we have indeed experienced delivery delays that are largely unusual, and which do not reflect the quality of service we are used to providing. We apologize for these inconveniences and thank you for your trust. The France Trampoline team.
R
René G.
Rating: 5 out of 5
following a purchase from 11/06/2020
Material delivered within the announced deadlines. Good quality of products. More accessories should be offered as it is necessary to add them to complete the length.
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C
Caroline H.
Rating: 5 out of 5
following a purchase from 28/03/2020
Reception a bit long but during the lockdown period
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Catherine P.
Rating: 5 out of 5
following a purchase from 14/06/2020
Easy to place the order, delivered quickly, quality material!! I highly recommend!!! ***
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Andrea S.
Rating: 5 out of 5
following a purchase from 16/06/2020
Anytime again. Very friendly and helpful staff. They call back as requested if you, as an average consumer, do not understand something on the internet. Top store and people. Goods arrived quickly, reliably, intact, and well packaged. 100 points.
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Alban V.
Rating: 5 out of 5
following a purchase from 03/06/2020
The ordered net fit our trampoline well and could be installed easily. Note that we called support for confirmation of the reference: Very efficient support that gave us the reference almost instantly.
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Isabelle V.
Rating: 5 out of 5
following a purchase from 15/06/2020
Quick and clear response. Understanding of the request and reaction to the request was top-notch. Thank you very much for your professionalism.
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Brigitte F.
Rating: 5 out of 5
following a purchase from 02/05/2020
Deadlines met despite the end of lockdown
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Danielle O.
Rating: 5 out of 5
following a purchase from 09/06/2020
Quality products, perfect tracking and delivery. Fully satisfied.
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Sylvette P.
Rating: 5 out of 5
following a purchase from 16/06/2020
Perfect
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Stephane P.
Rating: 5 out of 5
following a purchase from 05/04/2020
Very good product
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Christina K.
Rating: 5 out of 5
following a purchase from 10/05/2020
Very customer-friendly, quick responses! Great product (Ovalie)
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Alain C.
Rating: 5 out of 5
following a purchase from 16/06/2020
Everything went well, from ordering to delivery, the product matches the description and effectively replaces the original net with easy and quick installation while providing more secure protection.
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Jean Noel R.
Rating: 5 out of 5
following a purchase from 21/05/2020
very good, everything was ok and fine
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Guy R.
Rating: 5 out of 5
following a purchase from 05/05/2020
Very good product, small children delighted, big as they wanted. Problem with the zipper tab, which broke. We sent an email to report it, France trampoline sent us a net in the following days. Thank you to the after-sales service.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good material and very good order tracking.
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Erika M.
Rating: 5 out of 5
following a purchase from 02/06/2020
Everything worked super! Happy to do it again!!
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Nelly M.
Rating: 5 out of 5
following a purchase from 14/06/2020
Quality product, fast delivery.
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Nicolas V.
Rating: 5 out of 5
following a purchase from 14/05/2020
excellent service
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Audrey T.
Rating: 5 out of 5
following a purchase from 29/05/2020
Very good service, waiting for our response, very good product.
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Florence F.
Rating: 5 out of 5
following a purchase from 13/06/2020
good
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Marine G.
Rating: 5 out of 5
following a purchase from 16/06/2020
Super
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Alain M.
Rating: 5 out of 5
following a purchase from 15/05/2020
Perfect
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Pierre R.
Rating: 5 out of 5
following a purchase from 14/05/2020
Perfect. Quick responses and excellent product delivery. Top. I will recommend.
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C
Claude D.
Rating: 5 out of 5
following a purchase from 20/05/2020
Very good
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Valerie P.
Rating: 5 out of 5
following a purchase from 13/06/2020
Very good product. Fast delivery.
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Christiianne H.
Rating: 5 out of 5
following a purchase from 13/06/2020
Everything went according to my wishes: deadline, welcome, etc. Thank you.
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Valérie V.
Rating: 5 out of 5
following a purchase from 14/05/2020
Perfect
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Isabelle N.
Rating: 5 out of 5
following a purchase from 22/05/2020
Compliant with the order.
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V
Valentine C.
Rating: 5 out of 5
following a purchase from 01/06/2020
Always as good. Advice for the purchase. Informed of the delay. Respect for the delivery time impeccable.
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