Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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Jonathan P.

Published on 23/04/2020 à 10h17 following a purchase from 31/03/2020

Compliant in every way and fast delivery

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Emmanuelle D.

Published on 23/04/2020 à 09h16 following a purchase from 28/03/2020

Hello, we ordered a net to replace ours which was a few years old and tore last year (after more than 10 years of service). We noticed that the quality is still there. Packaging and delivery impeccable. Thank you. Best regards

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Charlyne K.

Published on 22/04/2020 à 20h59 following a purchase from 19/03/2020

Very good products, received quickly

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Pamela C.

Published on 22/04/2020 à 20h33 following a purchase from 24/03/2020

Nothing to say. Very professional, quick, and efficient.

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Elisabeth A.

Published on 22/04/2020 à 18h35 following a purchase from 28/03/2020

Everything was perfect.

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Mailys D.

Published on 22/04/2020 à 17h35 following a purchase from 25/03/2020

Corresponds exactly to what I wanted. Perfect delivery service, thank you.

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Ludovic R.

Published on 22/04/2020 à 17h34 following a purchase from 30/03/2020

Nothing to say

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Henri R.

Published on 22/04/2020 à 16h25 following a purchase from 19/03/2020

very good feedback, pleasant staff on the phone

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Beate B.

Published on 22/04/2020 à 14h29 following a purchase from 09/04/2020

We are very satisfied, my children find the trampoline brilliant. If there are problems, you are not left alone, they take care of it immediately and find a solution. Mega friendly, we can only recommend you and would shop with you again anytime. Thank you very much.

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Jurgen L.

Published on 22/04/2020 à 12h45 following a purchase from 22/03/2020

Toutes les choses sont OK

Jeremy H.

Published on 22/04/2020 à 11h31 following a purchase from 28/03/2020

Products conform and of quality

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Wilfried G.

Published on 22/04/2020 à 10h21 following a purchase from 29/03/2020

Perfect, nothing to say.

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Stephane R.

Published on 22/04/2020 à 08h27 following a purchase from 19/03/2020

Very satisfied

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Gaelle R.

Published on 21/04/2020 à 19h38 following a purchase from 31/03/2020

Excellent product. Fast delivery and very well done. Well done

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Patrick P.

Published on 21/04/2020 à 19h17 following a purchase from 15/03/2020

Product conforms to the description and delivery date respected

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Florian W.

Published on 21/04/2020 à 18h28 following a purchase from 12/04/2020

Timely delivery, very easy and quick assembly. Holds very well and gives the children great fun. Overall, everything is really top!

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Herve M.

Published on 21/04/2020 à 16h15 following a purchase from 29/03/2020

Nothing to report

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Lionel B.

Published on 21/04/2020 à 11h41 following a purchase from 19/03/2020

Very good

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Matthieu B.

Published on 21/04/2020 à 10h57 following a purchase from 29/03/2020

Fast delivery, product conforms.

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Gérard B.

Published on 21/04/2020 à 09h50 following a purchase from 18/03/2020

The product completely meets my expectations and the packaging was perfect. This is my 2nd order on your site. Thank you.

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Michel M.

Published on 21/04/2020 à 08h28 following a purchase from 31/03/2020

Fast delivery and high quality product

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Catherine B.

Published on 20/04/2020 à 20h37 following a purchase from 17/03/2020

very good telephone reception

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Francois G.

Published on 20/04/2020 à 18h55 following a purchase from 27/03/2020

Nothing to report; good product, good customer service

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Gérard V.

Published on 20/04/2020 à 18h34 following a purchase from 24/03/2020

Material of very good quality as it is always in all weather without protection and despite intensive use

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Isabel I.

Published on 20/04/2020 à 18h14 following a purchase from 08/04/2020

Despite the current situation, uncomplicated delivery and suitable, good material!

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Christian R.

Published on 20/04/2020 à 15h29 following a purchase from 10/04/2020

Everything is top!

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Claudia B.

Published on 20/04/2020 à 13h36 following a purchase from 08/04/2020

Trampoline jumping mat is very stable and the eyelets are very well sewn. Fits like the original mat.

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Florian V.

Published on 20/04/2020 à 11h43 following a purchase from 04/04/2020

good processing

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Olivier B.

Published on 20/04/2020 à 08h55 following a purchase from 24/03/2020

Perfect

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Laurent R.

Published on 19/04/2020 à 15h27 following a purchase from 26/03/2020

Well packaged, received quickly

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Danielle H.

Published on 19/04/2020 à 14h21 following a purchase from 17/03/2020

Perfect. Fast despite the confinement situation. Well done.

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Yann S.

Published on 19/04/2020 à 09h37 following a purchase from 17/03/2020

Available contacts to answer questions. Thank you

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Ludovic A.

Published on 18/04/2020 à 17h33 following a purchase from 24/03/2020

Super simple and fast order!!! Advisors listening to us, my children are happy! THANK YOU

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Goulven V.

Published on 18/04/2020 à 15h50 following a purchase from 14/03/2020

Very good merchant, fast delivery

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Xavier B.

Published on 18/04/2020 à 09h22 following a purchase from 21/03/2020

Order validated quickly, shipped on time and received within 5 days despite the current health issues in France!

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Jean-Claude P.

Published on 17/04/2020 à 21h32 following a purchase from 16/03/2020

Very good

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Michel D.

Published on 17/04/2020 à 19h54 following a purchase from 22/03/2020

Error in the order (T-junction) - slow processing of the request.

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Response from France Trampoline Published on 26/03/2020

Hello, thank you for your comment. Indeed, due to an error during the preparation of your order, your trampoline was delivered to you with the wrong junction pieces. We apologize again for this inconvenience. We then proceeded to send the compatible parts as soon as possible, considering the current challenges we are facing in terms of logistics and transport of orders. However, we hope that your trampoline will bring you complete satisfaction, and we remain at your disposal for any questions. The France Trampoline team.

Benjamin A.

Published on 17/04/2020 à 17h52 following a purchase from 24/03/2020

Excellent advice and customer service Quality products and fast delivery

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Jérôme W.

Published on 17/04/2020 à 16h58 following a purchase from 24/03/2020

I am very satisfied with the trampoline, the quality is excellent. The delivery time was fully respected. Thank you.

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Vinciane D.

Published on 17/04/2020 à 16h41 following a purchase from 15/03/2020

Good quality

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