Customer reviews of France Trampoline

9,4 /10

Based on 22 176 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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Karine F.

Published on 18/07/2018 à 14h22 following a purchase from 23/06/2018

Impeccable delivery service...trampoline that exudes quality.

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Daniel J.

Published on 18/07/2018 à 13h43 following a purchase from 26/06/2018

Perfect, very responsive, fast, friendly. Thank you

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Christophe D.

Published on 18/07/2018 à 13h28 following a purchase from 26/06/2018

Quality trampoline, easy to install

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Vincent Ou Alexandra C.

Published on 18/07/2018 à 12h35 following a purchase from 27/06/2018

Very good quality products, delivered on time, I recommend

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Rachel H.

Published on 18/07/2018 à 11h36 following a purchase from 26/06/2018

Received product conforms to the one ordered. Fast delivery. Efficient customer service.

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Angelo S.

Published on 18/07/2018 à 10h29 following a purchase from 27/06/2018

I purchased a trampoline in July 2017. We found a defect in the elastic sheet in June 2018, which we immediately reported. In an equally immediate, kind, and cordial manner, a replacement sheet was sent to me. Excellent and very serious company, absolutely to be recommended.

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Sylvie S.

Published on 18/07/2018 à 10h14 following a purchase from 27/06/2018

Delivery right on time and when I had a question about the assembly, I was answered very well!!! Bravo!

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Steven S.

Published on 18/07/2018 à 09h41 following a purchase from 27/06/2018

Everything went very very well

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Kozera H.

Published on 18/07/2018 à 09h14 following a purchase from 27/06/2018

I ordered a trampoline for my 2 boys aged 4 and 7, they love it. I find it to be of good quality and the children are safe (net, easy to use closure).

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Michael R.

Published on 18/07/2018 à 09h13 following a purchase from 27/06/2018

Good product

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Frederic C.

Published on 18/07/2018 à 09h12 following a purchase from 27/06/2018

Nothing to say, delivered in 48 hours, and good explanatory manual. The 460 is long to install, but what space! It seems to be sturdy, we'll see over time... Very satisfied!

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Yann S.

Published on 18/07/2018 à 08h27 following a purchase from 27/06/2018

Conforms

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Jean-Francois D.

Published on 17/07/2018 à 16h48 following a purchase from 20/06/2018

Very good welcome and very good responsiveness.

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Daniel M.

Published on 17/07/2018 à 15h14 following a purchase from 26/06/2018

GOOD

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Arnaud C.

Published on 17/07/2018 à 14h56 following a purchase from 25/06/2018

Very good purchase, very fast delivery

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Diana G.

Published on 17/07/2018 à 14h12 following a purchase from 09/07/2018

Top service, and the jumping mat is great. Would gladly do it again.

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Francois A.

Published on 17/07/2018 à 11h13 following a purchase from 24/06/2018

I never leave reviews but here, I was very pleasantly surprised, because for the purchase of a part costing around *** euros, they took the time to call me to confirm that the part would fit my trampoline, I found that very professional and very commercial, and indeed, I received the part as requested, congratulations anyway.

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Thierry J.

Published on 16/07/2018 à 20h50 following a purchase from 21/06/2018

Good listening, simple, clear, quick response,

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Rachel I.

Published on 16/07/2018 à 18h26 following a purchase from 25/06/2018

Very good service and very good adapted product. We appreciated that the company called us to verify that the order was correct before validating it.

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Yann P.

Published on 16/07/2018 à 17h35 following a purchase from 23/06/2018

Purchase of a net for trampoline, the old one was quite worn out! Happy to find the necessary parts without any problem and also to benefit from the latest innovations. Perfect

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Gérard T.

Published on 16/07/2018 à 11h58 following a purchase from 22/06/2018

Well-organized site, fluid menus, well-thought-out window transitions. Order placed without any problem, the 3D secure gives confidence. Impeccable order tracking with details on the delivered package, fast delivery. Efficient transport provider, the call platform to confirm delivery is in France and their response is immediate. You can feel a real desire to offer quality service from start to finish. Bravo.

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Michel P.

Published on 16/07/2018 à 10h12 following a purchase from 22/06/2018

Very good

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Blandine C.

Published on 16/07/2018 à 08h16 following a purchase from 09/06/2018

The problem is the delivery! We received the trampoline on June 21, we are on July 13 and the children cannot use the trampoline because there were missing parts in the delivery, damaged package.... so we are still waiting for the missing parts.

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Response from France Trampoline Published on 13/06/2018

Hello, and thank you for taking the time to leave a comment despite your disappointment regarding the delivery of your trampoline. Unfortunately, some packages can indeed be opened or damaged during transport, regardless of our will. However, we confirm that the missing parts have been resent, and we hope that the moments spent on your trampoline will make you forget the delivery issues! We remain at your disposal, the France Trampoline team.

Audrey B.

Published on 15/07/2018 à 20h53 following a purchase from 22/06/2018

Listening and very good advice regarding what you are looking for in terms of model.

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Paulino A.

Published on 15/07/2018 à 16h52 following a purchase from 19/06/2018

Good attention and good service. Recommended

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Valerie B.

Published on 14/07/2018 à 08h32 following a purchase from 13/06/2018

This product seems to be of very good quality (to be followed over time), fast delivery. Very good.

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Salvi S.

Published on 13/07/2018 à 17h55 following a purchase from 13/06/2018

Very good product Delivery in 48h Excellent phone contact.

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Fabienne M.

Published on 12/07/2018 à 21h25 following a purchase from 20/06/2018

I ordered through a person I had already dealt with for my first order, she was able to listen to my needs and was very helpful.

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Guy F.

Published on 12/07/2018 à 20h44 following a purchase from 21/06/2018

Spare parts easily available online.

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Jean E.

Published on 12/07/2018 à 20h18 following a purchase from 20/06/2018

The product completely meets my expectations.

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Luis R.

Published on 12/07/2018 à 17h54 following a purchase from 20/06/2018

Excellent as it arrived before the scheduled date.

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Rozenn B.

Published on 12/07/2018 à 08h27 following a purchase from 18/06/2018

Top service and a very large selection! but we are well guided towards what suits us.

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Elodie R.

Published on 11/07/2018 à 13h35 following a purchase from 08/06/2018

Order placed on Friday, June 8, delivery to my home on Tuesday, June 12. Ultra fast and very serious regarding the packaging of the package. Very friendly carrier who brought the trampoline with his pallet truck into my yard (sloping ground so not easy). I am very satisfied with my order and my son is having a blast!

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Maria Jose S.

Published on 11/07/2018 à 13h29 following a purchase from 16/06/2018

Good purchase

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Vincent B.

Published on 11/07/2018 à 12h20 following a purchase from 20/06/2018

The information provided was clear and complete. The product perfectly matched what the site presented

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Marie-José G.

Published on 11/07/2018 à 11h23 following a purchase from 20/06/2018

It was the first time I ordered from your site and not only was I very satisfied with your shipment, but also with the information provided by your team. (which allowed me to arrange the safety net). Thank you!

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Susana F.

Published on 11/07/2018 à 09h25 following a purchase from 18/06/2018

Very conscientious, serious and attentive

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Dominique S.

Published on 11/07/2018 à 09h16 following a purchase from 19/06/2018

good follow-up of the order, delivered within the expected time, good information about the date and time of delivery, product in line with our expectations. The free delivery is a real plus.

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Marie-Catherine D.

Published on 11/07/2018 à 08h23 following a purchase from 21/06/2018

Perfect

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Anne Laure F.

Published on 10/07/2018 à 21h36 following a purchase from 06/06/2018

Easy order, fast delivery and package in good condition. Trampoline seems to be of very good quality, assembly took longer than expected (2 good hours), customer service is great

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