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C
Rating: 5 out of 5
Great advice, fast delivery, products very well adapted.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 176 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2 and 5 stars
Reset filtersD
Rating: 5 out of 5
The salesperson Pierre Marie showed good advice, responsiveness, and availability. Thank you again to him.
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D
Rating: 5 out of 5
Fast and compliant reception. Perfect.
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A
Rating: 5 out of 5
Very good product and fast delivery. Very satisfied.
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J
Rating: 5 out of 5
Great value for money. Call from an advisor to ensure that the measurements were correct. Fast delivery. Very happy with my purchase.
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C
Rating: 5 out of 5
Fast and sufficiently well packaged. Product conforms to expectations and the advertisement.
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F
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Order of a protection net FT found my original trampoline purchase and contacted me to indicate that the selected reference was incompatible with my trampoline. Together we chose by phone the reference that suited me, I greatly appreciated this time-saving, avoiding the return of an inappropriate order. Excellent responsiveness. However, the spare parts selection system on the site for a non-professional needs to be reviewed, too much risk of reference error.
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P
Rating: 5 out of 5
Very good phone contact before the order. Wise advice.
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D
Rating: 5 out of 5
Nothing to report
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I
Rating: 5 out of 5
Very fast delivery
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J
Rating: 5 out of 5
Ordered immediately, delivered immediately. Material conforms to what I expected. However, I didn't see anything about the return policy, but maybe I looked poorly?
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D
Rating: 5 out of 5
Product corresponds perfectly. Fast delivery and well packaged
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M
Rating: 5 out of 5
Product seems to be of good quality, see about the duration.
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S
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Everything was perfect, the product and the delivery time.
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C
Rating: 5 out of 5
Fast and responsive service.
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C
Rating: 5 out of 5
Excellent service
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B
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Very fast shipping after the order. Careful packaging. The products are of quality, a bit more expensive than average but it's well justified. In the end, very pleased with the purchase.
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V
Rating: 5 out of 5
Excellent customer service. Very high quality service: fast, efficient, and pleasant. The complete opposite of the usual customer experience in France. It feels like North America! Thank you France Trampoline!
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M
Rating: 5 out of 5
Very good welcome and availability from the advisors
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D
Rating: 5 out of 5
As usual, a professional, welcoming, and human team. Thank you all.
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A
Rating: 5 out of 5
Fast delivery, product as described and functional. Thank you!!!!
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C
Rating: 5 out of 5
Site that offers quality products and quick shipping. I managed to assemble the trampoline alone. Just need to check the tent; which I haven't tested yet.
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X
Rating: 5 out of 5
Trampoline as described, very good product!
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M
Rating: 5 out of 5
Very good product, delivery on time as announced
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F
Rating: 5 out of 5
It's perfect!
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B
Rating: 5 out of 5
The order was mistakenly placed with France Trampoline, who called me to indicate that what I ordered corresponded to a product from another brand. I maintained my order and the product matches what I wanted
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M
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
Impeccable delivery and within the announced timeframe. Very high-quality material
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J
Rating: 5 out of 5
Excellent
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D
Rating: 5 out of 5
Nothing to report. Everything is perfect
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C
Rating: 5 out of 5
Very good products, great after-sales service
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L
Rating: 5 out of 5
Very satisfied
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F
Rating: 5 out of 5
Very good product, in accordance with what was announced on the site. However, a hotline would be desirable on Saturdays, often a day for assembling the trampoline, to assist if there are problems or hesitations during assembly.
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S
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Nothing negative to say about the service, very well received and information at the base very good, otherwise excellent final result.
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