Customer reviews of France Trampoline

9,4 /10

Based on 22 178 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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Manuela P.

Published on 04/10/2016 à 21h50 following a purchase from 09/09/2016

product faithful to the image on the site. very quick delivery. super satisfied. thank you.

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Yoann L.

Published on 04/10/2016 à 21h10 following a purchase from 13/09/2016

Quick responses to the questions asked. Very good advice and fast delivery.

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M.chouzenoux T.

Published on 04/10/2016 à 19h29 following a purchase from 13/09/2016

Hello. From the request for information about the intended material, to the advice received from the salesperson, PERFECT. Fast delivery and very well packaged material. Ready to recommend material to FRANCE TRAMPOLINE; Best regards. ***

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Jerome C.

Published on 04/10/2016 à 17h14 following a purchase from 12/09/2016

Order processed and shipped quickly. Quality material.

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Patrice P.

Published on 04/10/2016 à 14h12 following a purchase from 09/09/2016

Very good, nothing to report

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Carene B.

Published on 04/10/2016 à 11h56 following a purchase from 10/09/2016

Order received on time. Very good quality material ensuring the safety of our children. Material much more efficient than the original which was not of this brand!!!

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Benoit J.

Published on 04/10/2016 à 10h59 following a purchase from 05/09/2016

very good telephone reception, perfect order tracking as well as delivery, small issue with the order missing some items but quickly resolved, France trampoline recommended at all levels

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Antonio M.

Published on 03/10/2016 à 20h27 following a purchase from 03/09/2016

excellent product and precise and punctual service.

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Gilles S.

Published on 03/10/2016 à 16h38 following a purchase from 05/09/2016

Very satisfied with France Trampoline! Very professional!

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Janine C.

Published on 03/10/2016 à 10h47 following a purchase from 09/09/2016

Top!

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Marie Z.

Published on 03/10/2016 à 10h21 following a purchase from 11/09/2016

Perfect

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Lamberti B.

Published on 29/09/2016 à 16h25 following a purchase from 08/09/2016

Very good

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Janine-Agnes G.

Published on 29/09/2016 à 16h16 following a purchase from 27/08/2016

Very good. Installed for the winter.

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Cecile M.

Published on 29/09/2016 à 14h20 following a purchase from 08/09/2016

Replacement of the jump mat due to a defect. Very quick reaction from the after-sales service, no discussions, just action. A big thank you. The difference with other companies of equal quality (which is not often the case) lies in the warranty and after-sales service. I am fully satisfied.

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Daniela K.

Published on 28/09/2016 à 20h54 following a purchase from 05/09/2016

Great and Fast Service, thank you very much

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Manuel A.

Published on 28/09/2016 à 20h53 following a purchase from 25/07/2016

Impeccable on all points, delivery, quality... Thank you for our children.

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Andrea D.

Published on 28/09/2016 à 17h18 following a purchase from 07/09/2016

Satisfied

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Corinne L.

Published on 28/09/2016 à 17h16 following a purchase from 30/08/2016

very good, very serious!

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Gilonne M.

Published on 28/09/2016 à 09h16 following a purchase from 22/08/2016

very good service both in sending the package and in advice over the phone!

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Roberta C.

Published on 27/09/2016 à 21h56 following a purchase from 05/09/2016

The carpet is stunning, easy to assemble and very sturdy. Fast shipping and courteous courier.

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Mike W.

Published on 27/09/2016 à 15h52 following a purchase from 06/09/2016

Very good after-sales service, super fast and efficient!

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Christophe L.

Published on 27/09/2016 à 15h26 following a purchase from 24/08/2016

Very good advice on product choice, our expectations were well understood. The delivery arrived within the specified time. There was a missing item in the package, which was resolved following a phone exchange and a shipment. Good quality product and easy to assemble (3 hours for 2 people for an ovali490 model). Both children and adults enjoy it. Thank you

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Pascal C.

Published on 27/09/2016 à 14h32 following a purchase from 20/08/2016

Always very correct, impeccable seriousness. I have been a customer for a few years and I can recommend France Trampoline without risk of being wrong.

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Estelle D.

Published on 27/09/2016 à 12h42 following a purchase from 05/09/2016

We chose to pay the price for quality and we are very happy. Especially the children! Assembly is easy but quite long. The delivery would have been really fast, but the carrier on their side did not respond to schedule an appointment, and the delivery person was not friendly. Too bad!! We now look forward to seeing if as the seasons pass, we will still be r

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Celine F.

Published on 26/09/2016 à 14h46 following a purchase from 02/09/2016

quick and efficient

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Guillaume B.

Published on 25/09/2016 à 21h23 following a purchase from 05/09/2016

Quick and reliable, as always. However, having ordered a spare part, it would have been helpful to have some information on the evolution of the model and the compatibility or not of certain parts that I might want to change in the future.

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José V.

Published on 25/09/2016 à 11h44 following a purchase from 04/09/2016

Very satisfied. Fast delivery. Catalog detailed enough.

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Saloua F.

Published on 25/09/2016 à 10h52 following a purchase from 05/09/2016

very good quality trampoline, very nice design!! I was delivered quickly, there was a small issue with the protective net (at the mesh level) I called customer service and two days later I received a new net!! efficient and fast customer service, nothing to say!! I highly recommend it!!

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Annie L.

Published on 25/09/2016 à 08h36 following a purchase from 25/08/2016

Order processed and shipped quickly. Product conforms to the description.

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Virginie C.

Published on 23/09/2016 à 09h59 following a purchase from 02/09/2016

Excellent welcome, quick response and very good material.

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Nadia G.

Published on 23/09/2016 à 09h10 following a purchase from 01/09/2016

An order for my daughter's 2nd birthday. Really perfectly adapted in terms of safety: the net, the protective mattress, everything is effective (in addition to adult supervision and use with only one person at a time). Our daughter loves her trampoline and uses it almost every day, the little children who come to our house are also always delighted. The materials seem solid and durable. An excellent investment for leisure.

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Stephanie W.

Published on 22/09/2016 à 16h29 following a purchase from 29/08/2016

Phone contact before the order: very good advice and information. Very good quality trampoline.

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Yves J.

Published on 22/09/2016 à 13h49 following a purchase from 31/08/2016

very good, both on the order and on the announced and kept deadlines, and on the product itself, whose assembly is clear thanks to the online videos. Very good purchase.

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Marc G.

Published on 22/09/2016 à 09h10 following a purchase from 29/08/2016

Fast delivery, well packaged. The jumping mat is of very good quality with excellent bounce. Happy to have trusted you.

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Cyril T.

Published on 21/09/2016 à 20h57 following a purchase from 30/08/2016

Delivery on time without any problems. The product meets our expectations, especially regarding the quality of the materials and the bounce of the mat. We are therefore very satisfied with this trampoline.

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Claudy P.

Published on 21/09/2016 à 13h50 following a purchase from 01/09/2016

very competent and fast

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Samantha V.

Published on 21/09/2016 à 12h20 following a purchase from 01/09/2016

Good communication very competent

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Sébastien P.

Published on 20/09/2016 à 21h39 following a purchase from 26/08/2016

Order placed, the next day a call from customer service, confirmation of measurements (my trampoline is special) adjustment of the order. Very fast delivery, well done and keep it up...

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Micheline L.

Published on 19/09/2016 à 19h33 following a purchase from 30/08/2016

The spare part protective mat meets our expectations for safety and quality, satisfied with our purchase.

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Stephanie N.

Published on 19/09/2016 à 14h20 following a purchase from 28/08/2016

Delivery on time. Trampoline easy to assemble that looks very sturdy and of good quality. Very efficient phone reception.

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