Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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Sandrine G.

Published on 27/08/2015 à 18h45 following a purchase from 23/07/2015

excellent service and quality

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Gauthier L.

Published on 27/08/2015 à 18h34 following a purchase from 14/05/2015

The trampoline arrived quickly, it is of good quality, no unpleasant surprises.

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Marc G.

Published on 27/08/2015 à 14h12 following a purchase from 18/06/2015

Always professional! I have been a customer for at least 5 years, and everything is always perfect, advice, delivery, well done!

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Gal P.

Published on 27/08/2015 à 13h27 following a purchase from 21/05/2015

Fast and impeccable service

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Jean-Michel D.

Published on 27/08/2015 à 09h32 following a purchase from 25/06/2015

Excellent quality material, timely delivery. No problems to report. The trampoline is of a quality far superior to anything found in the 'large distribution'. Product to recommend!

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Odile P.

Published on 26/08/2015 à 21h16 following a purchase from 08/07/2015

speed

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Marie-José M.

Published on 26/08/2015 à 21h12 following a purchase from 24/06/2015

Fast delivery, friendly, quick, and efficient customer service

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Estelle B.

Published on 26/08/2015 à 19h46 following a purchase from 27/05/2015

very good quality of products, trampoline and its accessories very well packaged. The staff is serious and keeps its commitments.

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Bernard B.

Published on 26/08/2015 à 16h47 following a purchase from 08/07/2015

Very good responsiveness. Excellent service.

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Rachel G.

Published on 26/08/2015 à 16h12 following a purchase from 01/07/2015

Phone contact for information then order: very pleasant and competent person who advised me on the ideal trampoline for my sons. Very fast and punctual delivery, assembly a bit long and laborious but successful. From the first days, several plastic hooks broke; we are down to 6. I just contacted FT who immediately sends me replacement hooks with advice regarding a possible poor distribution of the net that could explain this breakage. Always very friendly contact. Very satisfied with this purchase that delights the boys.

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Pierre S.

Published on 26/08/2015 à 11h48 following a purchase from 13/05/2015

Excellent availability (during the month of August) Remarkable shipping speed Very good advice

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William R.

Published on 26/08/2015 à 10h57 following a purchase from 13/05/2015

very good site excellent value for money fast delivery

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Evelyne D.

Published on 26/08/2015 à 10h25 following a purchase from 24/06/2015

We are very satisfied. Only during assembly, a plastic support of the upper arch that holds the net broke. How can I get a new one? Thank you for your response.

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Alexandre M.

Published on 26/08/2015 à 09h51 following a purchase from 20/05/2015

Many spare parts available. Fast delivery.

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Christian A.

Published on 26/08/2015 à 09h41 following a purchase from 17/06/2015

Fast service, impeccable customer service, it's no wonder that in our street there are 4 houses out of 7 equipped with France Trampoline.

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Cecile C.

Published on 25/08/2015 à 21h45 following a purchase from 12/05/2015

I ordered a Wahou 460 trampoline. Before finalizing my order, I contacted France trampoline 2 or 3 times for advice and additional information. Each time, the response was very quick and effective. I then received the package (waiting time a bit longer than expected but still fast). And we are all delighted with the quality of the material.

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Julien C.

Published on 25/08/2015 à 21h11 following a purchase from 23/06/2015

Very good service from France Trampoline: quality products, very fast delivery

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Bruno B.

Published on 25/08/2015 à 20h44 following a purchase from 14/07/2015

Very fast and efficient

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Roger S.

Published on 25/08/2015 à 15h53 following a purchase from 16/06/2015

Solid material that meets our expectations. Trampoline just a bit difficult to assemble

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Noel M.

Published on 25/08/2015 à 15h28 following a purchase from 23/06/2015

Very good welcome. Quick response; Very good commercial sense attentive to the customer. Perfect

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Olivier H.

Published on 25/08/2015 à 15h19 following a purchase from 14/07/2015

Excellent advice, and great product

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Christophe R.

Published on 25/08/2015 à 14h11 following a purchase from 16/06/2015

We are very satisfied with the material received and its quality for the moment. To be seen in the long term.

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Hervé R.

Published on 25/08/2015 à 13h37 following a purchase from 09/06/2015

Very good quality, significantly superior to the competition. Very helpful customer service. Fast and careful delivery.

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Barde J.

Published on 25/08/2015 à 11h42 following a purchase from 21/07/2015

nice replacement item, very serious merchant, informs you and explains very well. very friendly. I recommend this merchant for purchasing a trampoline.

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Sébastien B.

Published on 24/08/2015 à 17h38 following a purchase from 08/06/2015

No issues. Quick reception after purchase. Everything went well

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Martine R.

Published on 24/08/2015 à 17h31 following a purchase from 25/05/2015

very good communication: I had made a mistake in my order, I was contacted by phone for confirmation before sending

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Jacky D.

Published on 24/08/2015 à 13h50 following a purchase from 13/07/2015

Perfect experience, both in terms of commercial contact, logistics, and product quality

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Roland D.

Published on 24/08/2015 à 11h14 following a purchase from 22/06/2015

very good

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Gonzague C.

Published on 24/08/2015 à 09h50 following a purchase from 15/06/2015

Fast and efficient service

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Elodie A.

Published on 23/08/2015 à 17h51 following a purchase from 17/05/2015

very fast and very well advised by the sales service thank you.

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Jean-Luc M.

Published on 23/08/2015 à 15h27 following a purchase from 31/05/2015

very good reception on the phone, easy website, fast delivery and impeccable products.

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Santiago E.

Published on 23/08/2015 à 09h53 following a purchase from 17/05/2015

Everything is great! It arrived in three days and all the kids in the village have been enjoying it since day one. I would like to know if there is a cover to protect it from the harsh winter frosts.

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Véronique S.

Published on 22/08/2015 à 19h46 following a purchase from 16/05/2015

Hello, I just saw now that my review had been "posted" and read the response from France Trampoline. Very pleasantly surprised to have received replacement hooks by mail (which I had mentioned in my initial review), I am tempted to give one more star because really everything has been perfect so far. As a regular online buyer, I have never seen such responsiveness and professionalism... Bravo to everyone. PS: Having limited access to the trampoline to three, my 11 grandchildren are queuing for their turn!!! You should offer an entry counter as an option, with a green light or red light for large families... Best regards, A happy and delighted buyer

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Karl B.

Published on 22/08/2015 à 12h55 following a purchase from 11/07/2015

ultra fast delivery, very good quality products

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Nathalie B.

Published on 22/08/2015 à 12h25 following a purchase from 09/05/2015

Very functional site. Many accessories to restore your trampoline. Very fast delivery.

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Nadege M.

Published on 22/08/2015 à 09h26 following a purchase from 16/05/2015

I am very happy with this trampoline but two days after receiving it, the plastic attachments to close the trampoline all broke!! I informed France trampoline who immediately sent me new attachments and even a bit more, I find this very professional and very pleasant to have responsive and serious people, that is why I highly recommend them.

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Michel L.

Published on 21/08/2015 à 18h12 following a purchase from 03/07/2015

Very good quality material delivered quickly.

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Camille M.

Published on 21/08/2015 à 16h10 following a purchase from 08/05/2015

Very good fast!

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Stephane H.

Published on 21/08/2015 à 15h27 following a purchase from 17/07/2015

Great! The whole family uses it daily for leisure or cardio exercise. Quality of the trampoline nothing to complain about ⭐⭐⭐⭐⭐ Assembly in 4 hours (be sure to follow the instructions) Only downside the anchoring kit with straps that are too short Communication and after-sales service ⭐⭐⭐⭐⭐ also Delivery respected the deadlines I recommend this site

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Agnès S.

Published on 21/08/2015 à 14h40 following a purchase from 22/05/2015

very fast delivery after ordering, quality trampoline

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