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J
Rating: 5 out of 5
it's perfect, delivery on time, very professional material
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
An excellent customer service and delivery of the product within the deadline.
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A
Rating: 5 out of 5
Fast delivery and product conforms to the order. no disappointment
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R
Rating: 5 out of 5
Excellent product. Easy and well-explained assembly. The quality is there. A special mention for the delivery (speed and efficiency).
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E
Rating: 5 out of 5
fast delivery, very well explained instructions. Advice by email and after-sales service very very satisfactory! We have contact and good follow-up.
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A
Rating: 5 out of 5
Excellent sales and after-sales service. I would definitely repeat, a 100 for you.
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O
Rating: 5 out of 5
very good quality, resistant and robust! Our children aged 10 and 4 never tire of bouncing safely! impeccable customer service, very good contact! I highly recommend the product! however, be careful with assembly! you need to take your time to avoid mistakes! having read other reviews, do not fit the steel tubes before having all of them "pre-assembled" and adjusted, because afterwards it is extremely difficult to "unfit" them!
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C
Rating: 5 out of 5
Excellent service
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M
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
fast shipping very good quality product
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M
Rating: 5 out of 5
Good phone reception. Quick delivery. Lack of precision in the trampoline assembly guide regarding the position of the foot tubes: it should be emphasized that the holes must be well positioned to accommodate the "W" shaped tubes.
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Response from France Trampoline
Hello, thank you for your comment. We have taken this into account and have updated our future instructions. We apologize for this issue and remain at your disposal. The France Trampoline team.
L
Rating: 5 out of 5
choice: Jump up 360: solid, elegant, safe, excellent bounce, the children are delighted and so are the parents, very good quality-price ratio. I would recommend it without hesitation
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B
Rating: 5 out of 5
Very well-made website, Respect for delivery deadlines, Very good quality materials, Well-made and clear assembly instructions I am very satisfied to have chosen France Trampoline.
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M
Rating: 5 out of 5
Excellent follow-up from order to delivery. Product well packaged and well delivered Easy to assemble with 2 people. The best would be to have several colors rather than the eternally sad dark green. My two daughters would have loved a fuchsia pink trampoline!!! Best regards ***
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Response from France Trampoline
Hello, thank you for your feedback on the Oxygen 300 trampoline. We offered the Hip 300 trampoline which was pink but it is now only available in a diameter of 3m60 in our GOOD DEALS section. We remain at your disposal. The France Trampoline team.
C
Rating: 5 out of 5
Very fast delivery Product conforms to the order Satisfied with the quality of the product
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P
Rating: 5 out of 5
VERY VERY FAST SHIPPING DESPITE THE CHRISTMAS HOLIDAY PERIOD. VERY GOOD PHONE CONTACT.
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A
Rating: 5 out of 5
Speed and concern for the customer. You are perfect, more professionals like you are needed.
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N
Rating: 5 out of 5
I contacted a manager by phone, very well received and very well informed
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E
Rating: 5 out of 5
The treatment by phone has been very good. Very satisfied
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J
Rating: 5 out of 5
Availability, listening, responsiveness, the welcome is warm and the advice is appropriate. There is no pressure to consume. Fast and careful delivery service. Understanding and professional delivery person.
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G
Rating: 5 out of 5
quick order, easy delivery on the scheduled day
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M
Rating: 5 out of 5
very good product: stable and with an original design that, due to its shape and color, does not visually overwhelm the garden while allowing for playful activities. The "ball games" panel is very appreciated by children
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S
Rating: 5 out of 5
Simple order, fast delivery by appointment, complete information. In short, very serious.
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P
Rating: 5 out of 5
Satisfied in all respects We recently renewed the fabric and springs, no issues. There is always someone on the phone to answer our questions with a lot of patience. No problem, we are satisfied.
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P
Rating: 5 out of 5
Good advice by phone before ordering and payment on the site. Fast delivery according to the announced deadlines. Very good.
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S
Rating: 5 out of 5
I am satisfied. However, a downside: it is a shame that the shipping costs are so high.
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Response from France Trampoline
Hello, We thank you for your feedback on your purchase of a simple Currambera hammock. The shipping costs are 13.50 euros for a single hammock indeed. This is the most accurate rate applied in relation to our costs and by going through a national and professional carrier so that you are delivered to the desired address very quickly. We remain at your disposal for any further information. The France Trampoline team.
S
Rating: 5 out of 5
Functionality, speed, efficiency.
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V
Rating: 5 out of 5
I ordered a 360 booster online and received it in less than a week (5 days, weekend included). The product is well packaged and the assembly is easy (4 hours). The product is of excellent quality and meets my expectations.
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P
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Fast, efficient! Perfect delivery!
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G
Rating: 5 out of 5
The delivery person was very professional! Too bad for the time slot which is way too large.
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A
Rating: 5 out of 5
The trampoline was delivered on time. The assembly is easy and quite pleasant. The trampoline is of very good quality, well stable. In terms of size, it is really very correct, the children and.... the adults are delighted! I recommend!
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F
Rating: 5 out of 5
Perfect! Ultra fast home delivery!
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C
Rating: 5 out of 5
received a phone call confirming a slight delay in delivery (I really appreciated it)
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L
Rating: 5 out of 5
I tell anyone who wants to hear it a more than satisfactory feedback, indeed, I have repeatedly contacted the France trampoline team by email to be sure to make the right choice, for both practical and economic reasons as it is still quite a purchase, nevertheless they have been present by my side from the beginning to the end, and I am delighted with my purchase!
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L
Rating: 5 out of 5
The customer service was able to respond quickly to my need.
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F
Rating: 5 out of 5
We are satisfied and would recommend the purchase to others.
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D
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Top of the Trampoline!
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G
Rating: 5 out of 5
We are satisfied with our purchases.
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