Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2 and 5 stars

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Olivier L.
Rating: 5 out of 5
following a purchase from 07/10/2013
Fast delivery, clear product details, good quality/price ratio. Availability of accessories or spare parts additionally
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Christophe M.
Rating: 5 out of 5
following a purchase from 15/12/2013
excellent phone support, a technician called me back within 3 hours and the delivery times were very fast. Well done
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Anaud L.
Rating: 5 out of 5
following a purchase from 16/11/2013
Received in 2 days. Perfect and thank you.
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Marc R.
Rating: 5 out of 5
following a purchase from 13/12/2013
Christmas gift that brought joy to our 6-year-old son and received our full satisfaction both for its quality, its originality (we chose an oval trampoline), and for the responsiveness and efficiency of the sales team.
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Hervé L.
Rating: 5 out of 5
following a purchase from 29/11/2013
Product conforms and especially of great quality! The whole set assembles easily. Impeccable service
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Alban B.
Rating: 5 out of 5
following a purchase from 04/10/2013
Very good site. No delivery issues. Very serious customer service. Nothing to report.
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David M.
Rating: 5 out of 5
following a purchase from 25/10/2013
Provider of very high quality, with exceptional professionalism. Order followed, verified and corrected following my error. Resending of damaged parts in a very short time. Well done. Very high quality material
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Florence D.
Rating: 5 out of 5
following a purchase from 04/10/2013
Great site, very clear. Perfect phone reception and quick consideration. Perfect delivery to the storage point. Nothing to really say, great service and great product quality.
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Christophe P.
Rating: 2 out of 5
following a purchase from 24/10/2013
Error on one package among the 3 delivered
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Response from France Trampoline
Hello, There was indeed a preparation error with your order and we apologize once again. As soon as you informed us of this issue on Wednesday 08/01 afternoon, we sent the missing package the next day and it was delivered to you on Tuesday 14/01. The carrier proceeded with the delivery and collection of the wrong package quite quickly and we thank you for your availability. We renew our apologies for this issue and remain at your disposal. The France Trampoline team.
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Christian L.
Rating: 5 out of 5
following a purchase from 10/10/2013
excellent consideration of my request and fast delivery
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Gerard M.
Rating: 5 out of 5
following a purchase from 28/11/2013
very satisfied, fast delivery, and appreciated order control
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Noelle C.
Rating: 5 out of 5
following a purchase from 16/10/2013
very satisfied, the trampoline seems to be of very good quality, the safety net is really sturdy!
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Catherine C.
Rating: 5 out of 5
following a purchase from 08/10/2013
Very good
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Jean Hugues P.
Rating: 5 out of 5
following a purchase from 19/11/2013
Excellent. 😊😊😊😊😊
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Isabelle O.
Rating: 5 out of 5
following a purchase from 30/09/2013
Great product, the kids are thrilled. Very fast delivery
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Christèle H.
Rating: 5 out of 5
following a purchase from 25/11/2013
Excellent trampoline. Excellent customer service.
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Damien C.
Rating: 5 out of 5
following a purchase from 09/12/2013
Responsive customer service at sale and delivery on time.
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Gérard T.
Rating: 5 out of 5
following a purchase from 07/10/2013
Very quick response to replace a damaged protective cover.
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Patricia D.
Rating: 5 out of 5
following a purchase from 10/11/2013
Excellent welcome and advice, very serious company. Perfect delivery, nothing to complain about
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Pau M.
Rating: 5 out of 5
following a purchase from 27/09/2013
Everything correct, delivery on the agreed date, quality material.
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Miguel C.
Rating: 5 out of 5
following a purchase from 22/11/2013
That it could be assembled and disassembled more easily.
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Luc F.
Rating: 5 out of 5
following a purchase from 25/10/2013
Good communication - quickly delivered - easy and quick to assemble - good quality... the children are delighted!
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Arnoul D.
Rating: 5 out of 5
following a purchase from 15/11/2013
Very good service, fast delivery, impeccable condition of the boxes, the delivery person even helped me carry all the boxes one by one to get them into the house. Thank you!
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Didier P.
Rating: 5 out of 5
following a purchase from 31/10/2013
Excellent product. The children are delighted. Fast and efficient delivery.
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Sara P.
Rating: 5 out of 5
following a purchase from 03/10/2013
The trampoline is new so everything works very well now. The only thing that worries us is its deterioration over time.
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Response from France Trampoline
Thank you for your comment. And don't worry about possible deterioration over time, as we have all the necessary spare parts for our trampolines available if you ever need them. Best regards, The Jump'in Spain team
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Veronique B.
Rating: 5 out of 5
following a purchase from 03/10/2013
Very good telephone information. Quick and efficient handling. Fast shipping, very good product corresponding to the description made. However, problems related to the carrier.
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Response from France Trampoline
Hello, We apologize for the issues encountered with the delivery person. He delivered without making an appointment as you were delivering to a company. The delivery note does not carry any reservations. Of course, do not hesitate to contact us if you have any comments to improve this service and/or questions about the product. The France Trampoline team.
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Gaëlle K.
Rating: 5 out of 5
following a purchase from 05/11/2013
At first glance, very good quality/price ratio. Assembly is quite easy. Good order tracking, good delivery service. So far, all positive!
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Théophane C.
Rating: 5 out of 5
following a purchase from 15/10/2013
Perfect. Good quality product. Fast delivery.
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Sebastien L.
Rating: 5 out of 5
following a purchase from 02/12/2013
Very professional in taking the order and delivery! The trampoline will stay in the boxes for a few more weeks, so it's too early to judge the product.
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Roselyne C.
Rating: 5 out of 5
following a purchase from 21/10/2013
Very good
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Celine F.
Rating: 5 out of 5
following a purchase from 07/10/2013
So far, there are zero defects... we had a problem with the previous order (deadline not respected) but it was handled with a lot of professionalism.
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Response from France Trampoline
Hello, We thank you for your comments. We try to react as quickly as possible and in the best possible way for our customers. The France Trampoline team.
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Marc R.
Rating: 5 out of 5
following a purchase from 21/10/2013
A high-quality trampoline for guaranteed enjoyment. A customer service that is very prompt to respond and very reactive. Appreciable payment methods. A suitable quality/price ratio. In short, a purchase to recommend!
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Olivier S.
Rating: 5 out of 5
following a purchase from 23/09/2013
Excellent
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Jean Pierre J.
Rating: 5 out of 5
following a purchase from 28/10/2013
The small hiccup with the delivery, rather linked to the carrier and the holiday season, was quickly rectified at no extra cost. Nothing to complain about the quality of the material and the ease of assembly. My young son, who has several years of experience with trampolines, is delighted.
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Mme P.
Rating: 5 out of 5
following a purchase from 16/11/2013
Very good product, we'll see now how it ages over time.
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Pilar L.
Rating: 5 out of 5
following a purchase from 16/11/2013
Very satisfied with your service. The trampoline arrived a few days after the order, and especially before Christmas.
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Danielle B.
Rating: 5 out of 5
following a purchase from 18/10/2013
Excellent service, delivered on time, top-notch delivery person, very patient and pleasant. House to recommend.
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Simona G.
Rating: 5 out of 5
following a purchase from 21/11/2013
Effective and fast. Delivery commitments respected. Reliable material.
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Sandrine P.
Rating: 5 out of 5
following a purchase from 17/10/2013
Good welcome, good customer follow-up, good after-sales service.
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Arnaud B.
Rating: 5 out of 5
following a purchase from 31/10/2013
Good quality product. Fast delivery. The assembly instructions could benefit from showing some color photos for easier understanding.
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