Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 2 and 5 stars

Reset filters
M
Michael R.
Rating: 5 out of 5
following a purchase from 21/03/2012
trampoline received quickly and meeting my expectations
Translated reviews
C
Clémence V.
Rating: 5 out of 5
following a purchase from 04/04/2012
the ordering process was impeccable: simple, fast... no problem, the hip hop trampoline is really very good, very good quality and nice design.... nothing to complain about except a small detail: the cover that covers the springs should have more elastics to hold it better when my children jump... but this is nothing compared to the quality of the product!!! very good investment, the children are delighted...
Translated reviews
K
Katia F.
Rating: 5 out of 5
following a purchase from 27/03/2012
serious company, delivery conforms to the order
Translated reviews
L
Laurence C.
Rating: 5 out of 5
following a purchase from 06/03/2012
The site is very good and the delivery is very fast
Translated reviews
A
Armelle B.
Rating: 5 out of 5
following a purchase from 30/04/2012
Simple and easy-to-access website for a quick order. I appreciated the payment in installments without fees, as well as the order tracking. The delivery person called as agreed to make an appointment and delivered within the timeframe. We are eagerly awaiting the net! The quality of the trampoline is remarkable compared to other less expensive brands... We are delighted on all points. Armelle
Translated reviews
G
Gregory M.
Rating: 5 out of 5
following a purchase from 23/04/2012
Ensure the security of customer data despite the different IT migrations. The phone call to confirm the technical data was very good. Quick delivery.
Translated reviews
C
Cedric R.
Rating: 5 out of 5
following a purchase from 05/03/2012
Clear website and very pleasant telephone customer relations
Translated reviews
G
Ghislain P.
Rating: 5 out of 5
following a purchase from 12/03/2012
Trampoline conforms to the description, assembly quite easy with a comprehensive manual. Very good quality material, which delights both young and old.
Translated reviews
C
Christian S.
Rating: 5 out of 5
following a purchase from 08/04/2012
Very readable website with appropriate technical advice, quick order and delivery. Well done!
Translated reviews
F
Françoise P.
Rating: 5 out of 5
following a purchase from 30/03/2012
User-friendly site, easy order, quick delivery Nothing to add!
Translated reviews
G
Georges B.
Rating: 5 out of 5
following a purchase from 01/03/2012
Nothing to complain about, very good for spare parts. Thank you!
Translated reviews
M
Michèle P.
Rating: 5 out of 5
following a purchase from 28/03/2012
Very clear site for an easy order, fairly quick delivery and well-tracked transport. Very good product, well-designed assembly instructions in French. Trampoline received at noon, lunch break, assembly, first jumps at 4 PM. The trampoline has been in place for about a month and brings joy to three kangaroos... (mandatory passage after school). Notably, a pleasant look that does not stand out in the garden (blue/green color, flower and leaf pattern on the net posts). I will contact France trampoline for accessories and spare parts and already recommend the site to my circle.
Translated reviews
P
Pascale V.
Rating: 5 out of 5
following a purchase from 21/03/2012
excellent presentation, clear, and precise
Translated reviews
L
Laurent M.
Rating: 5 out of 5
following a purchase from 04/04/2012
Ultra-fast shipping, in a word perfect
Translated reviews
Y
Yvan T.
Rating: 5 out of 5
following a purchase from 21/03/2012
Excellent service, a technician even called us before delivery to check the correct measurements!
Translated reviews
J
Jean Marc V.
Rating: 5 out of 5
following a purchase from 18/04/2012
Excellent presentation, clear, and precise.
Translated reviews
M
Maxime B.
Rating: 5 out of 5
following a purchase from 29/02/2012
appreciable and friendly control call. Quick delivery even if it could have posed availability issues
Translated reviews
C
Christophe F.
Rating: 5 out of 5
following a purchase from 01/05/2012
Very good communication, information regarding an order that could not be fully processed was perfectly managed, we were able to get someone right away.
Translated reviews
W
William G.
Rating: 5 out of 5
following a purchase from 13/03/2012
Very satisfactory material as well as a good business relationship. The Oxygene series meets our expectations. Ease of use of the site for choosing the trampoline as well as for its purchase.
Translated reviews
M
Marie G.
Rating: 5 out of 5
following a purchase from 01/05/2012
Nothing to report. Quality material. Commercial service with a "order tracking" worthy of the name. Ultra-fast delivery as we requested (for a birthday gift) I recommend this site
Translated reviews
C
Carine B.
Rating: 5 out of 5
following a purchase from 27/03/2012
On Tuesday, May 22, the delivery company contacted us to set a date and time for delivery, so we agreed on an appointment with the delivery person for Wednesday, May 23 in the morning because we had a constraint in the afternoon starting at 3:30 PM -- we had to contact the delivery company again on May 23 at 2:00 PM because no delivery person had come, contacted again at 3:00 PM -- finally a call from the company at 3:45 PM announcing that the delivery person had arrived, he forced the gate to enter (electric gate opening in the French way) we had to manage to be present for the delivery - the delivery person did apologize for the delay otherwise trampoline OK
Translated reviews
S
Salomon T.
Rating: 5 out of 5
following a purchase from 09/04/2012
Give a delivery time
Translated reviews
S
Stéphane R.
Rating: 5 out of 5
following a purchase from 30/04/2012
Very good product delivered on time.
Translated reviews
A
Andre C.
Rating: 5 out of 5
following a purchase from 05/03/2012
Product okay but the color does not match the order
Translated reviews
S
Sabrina L.
Rating: 5 out of 5
following a purchase from 09/04/2012
Nothing to report
Translated reviews
M
Marie Laure B.
Rating: 5 out of 5
following a purchase from 02/04/2012
Everything went perfectly - from order taking to delivery. Only regret, that the net was not delivered with the trampoline due to stock shortage!
Translated reviews
Response from France Trampoline
Dear Sir/Madam, We thank you for your feedback and apologize for this delayed delivery due to a stock shortage of nets. Our restock of protective nets will take place in about ten days. Your net will be shipped on June 15. Please feel free to contact us to track your order. We thank you for your patience. Sincerely, The France Trampoline team.
J
Jean-louis M.
Rating: 5 out of 5
following a purchase from 16/04/2012
Very efficient processing of the order and each delivery step.
Translated reviews
G
Geraldine M.
Rating: 5 out of 5
following a purchase from 16/04/2012
Nothing to report
Translated reviews
S
Sandrine F.
Rating: 5 out of 5
following a purchase from 23/04/2012
The carrier did not call to schedule a delivery appointment.
Translated reviews
C
Claude L.
Rating: 5 out of 5
following a purchase from 08/04/2012
We are very satisfied with the service from France Trampoline. Very fast delivery, package in very good condition.
Translated reviews
J
Julie H.
Rating: 5 out of 5
following a purchase from 26/02/2012
Very good material, solid and reliable. Very fast delivery. Pure joy for the children!
Translated reviews
S
Sabrina K.
Rating: 5 out of 5
following a purchase from 19/02/2012
Fast delivery after making an appointment.
Translated reviews
A
Alice G.
Rating: 5 out of 5
following a purchase from 21/04/2012
Speed of order and delivery. Nothing to complain about.
Translated reviews
R
Raphaëlle R.
Rating: 5 out of 5
following a purchase from 14/04/2012
I was completely satisfied with my order, from the phone call to customer service, through the website to delivery. Very good quality products. I recommend!!
Translated reviews
C
Caroline V.
Rating: 5 out of 5
following a purchase from 14/04/2012
Order tracking is very clear, exemplary services.
Translated reviews
B
Bernard C.
Rating: 5 out of 5
following a purchase from 14/04/2012
Very good process. Quick responses. However, the carrier is not up to par. Package error during delivery.
Translated reviews
M
Marie France D.
Rating: 5 out of 5
following a purchase from 03/03/2012
An assembly manual based on the different models of trampolines would have accelerated the assembly of the net.
Translated reviews
G
Gilles V.
Rating: 5 out of 5
following a purchase from 30/03/2012
From purchase to delivery, everything went smoothly. I am very satisfied with the service.
Translated reviews
Y
Yves B.
Rating: 5 out of 5
following a purchase from 06/04/2012
Very good commercial service that responded very quickly to the message.
Translated reviews
M
Marie Pierre G.
Rating: 5 out of 5
following a purchase from 17/02/2012
Very competent and friendly contact person
Translated reviews