Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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C
Catherine B.
Rating: 5 out of 5
following a purchase from 16/12/2011
Everything went very well both by phone and online
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Patrick F.
Rating: 5 out of 5
following a purchase from 06/01/2012
Nothing to change. Online purchase on Wednesday evening and delivery on Friday morning! Bravo
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Melanie M.
Rating: 5 out of 5
following a purchase from 17/02/2012
super good the kids are delighted and it's of very good quality
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Sophie C.
Rating: 5 out of 5
following a purchase from 15/12/2011
Everything was impeccable. I am eagerly waiting for my trampo-foot to complete. I will recommend this site.
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Annabelle D.
Rating: 5 out of 5
following a purchase from 15/12/2011
It's a shame to have to dig at the foot of the ladder for the smallest trampolines. Assembly was done without any problem by an adult alone.
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Peggy H.
Rating: 5 out of 5
following a purchase from 02/02/2012
NOTHING TO SAY VERY VERY GOOD EXCEPT THE CARRIER WHO MADE US WAIT A DAY FOR NOTHING DESPITE THE APPOINTMENT TAKEN
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Patrick B.
Rating: 5 out of 5
following a purchase from 16/02/2012
I remain a potential customer, the product is good, the logistics correct, the delivery person helpful and courteous, nothing was missing in the palletized pack!!!!...... usually there is always a nut missing. So, to other deals.... thank you.
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Grégoire P.
Rating: 5 out of 5
following a purchase from 21/02/2012
The delivery person needs to call the day before delivery and not 5 minutes before.
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Chantal V.
Rating: 5 out of 5
following a purchase from 24/01/2012
A DEFECTIVE SCREW
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Alain C.
Rating: 5 out of 5
following a purchase from 17/01/2012
We had already acquired a trampoline about 3 years ago and decided this year to make a wonderful gift to our little nieces, so we gave them a REAL TRAMPOLINE.
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Sébastien M.
Rating: 5 out of 5
following a purchase from 21/02/2012
Fast delivery, clear assembly instructions and product quality matching our expectations.
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Christophe P.
Rating: 5 out of 5
following a purchase from 14/02/2012
Availability ok, responsiveness ok, accessibility by phone OK.
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Eric G.
Rating: 5 out of 5
following a purchase from 31/01/2012
No comments, everything is perfect
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Monique R.
Rating: 5 out of 5
following a purchase from 13/12/2011
I do not plan to use your services for now.
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Melanie D.
Rating: 5 out of 5
following a purchase from 31/01/2012
EXCELLENT QUALITY TRAMPOLINE The customer service, in addition to being nice, is very responsive and competent. My children have not left it for 4 days. Honestly, I do not regret my purchase. As for the GENIUS TRAMPOFOOT, the kids love it.
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Yoann H.
Rating: 5 out of 5
following a purchase from 13/12/2011
Very satisfied with this purchase. Since the order, good advice to choose the trampoline suitable for my child. Quick reception, simple assembly.
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Mr Et Mme D.
Rating: 5 out of 5
following a purchase from 13/02/2012
Deadline in accordance with what was announced. Quality material. Completely satisfied!
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Isabelle D.
Rating: 5 out of 5
following a purchase from 13/02/2012
Speed of delivery, material that inspires confidence, well-explained assembly
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Roger Michel M.
Rating: 5 out of 5
following a purchase from 06/02/2012
Nothing, everything is perfect
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Nicolas P.
Rating: 5 out of 5
following a purchase from 26/12/2011
Fast, excellent quality
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Jimmy L.
Rating: 5 out of 5
following a purchase from 22/01/2012
An improvement for the site: for trampoline parts and accessories.
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Céline G.
Rating: 5 out of 5
following a purchase from 01/01/2012
Simple and easy to use website. Order delivered very quickly and in good condition by a very friendly delivery driver.
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Arnaud B.
Rating: 5 out of 5
following a purchase from 04/02/2012
Very good, good product quality, nice finish, everything clicks correctly. Only small downside, the assembly of the protective net.
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Eric B.
Rating: 5 out of 5
following a purchase from 30/12/2011
Everything very well. Delivery the day after the order. Impeccable product and of excellent quality.
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Jacques J.
Rating: 5 out of 5
following a purchase from 30/12/2011
Solid material and easy to assemble
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Dominique L.
Rating: 5 out of 5
following a purchase from 30/12/2011
Clear and quick assembly, very good quality and sturdiness
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Isabelle T.
Rating: 5 out of 5
following a purchase from 03/02/2012
Personally, I am satisfied with my order. This is true whether during the order taking or the receipt of my items.
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Alexandra S.
Rating: 5 out of 5
following a purchase from 16/12/2011
Nothing to say!!! A very well explained manual and of super quality.
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Thierry P.
Rating: 5 out of 5
following a purchase from 08/12/2011
Completely satisfied with the service from France Trampoline, advice, speed.
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Emerance H.
Rating: 5 out of 5
following a purchase from 04/01/2012
Just wanted to say a big thank you for the kindness and advice received from your online customer service. Hats off!!!
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Marion P.
Rating: 5 out of 5
following a purchase from 06/12/2011
The order was delivered very quickly and was perfectly in line with our wishes. Thank you!
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Marion G.
Rating: 5 out of 5
following a purchase from 03/01/2012
I ordered a protective cushion and a jumping mat. Very fast delivery, no problems, quality nothing to say.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 06/12/2011
French factory just like the big brands with well-offshored manufacturing
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Laurent D.
Rating: 5 out of 5
following a purchase from 06/12/2011
EXCELLENT QUALITY OF TELEPHONE RECEPTION AND ORDER MANAGEMENT. AREA FOR IMPROVEMENT / ADAPT THE INTERNET SOFTWARE TO ORDERS DELIVERED TO BORDEAUX WITHOUT SHIPPING COSTS
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Barbara C.
Rating: 5 out of 5
following a purchase from 24/01/2012
Fast delivery. Matches the description. Easy installation. Recommended purchase. Only the price could perhaps be lower (considering the price of a new trampoline).
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Ludovic D.
Rating: 5 out of 5
following a purchase from 23/01/2012
Impeccable service, very fast and professional. Very good customer follow-up... in short, all very good. Highly recommend Ludovic D.
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Gilles J.
Rating: 5 out of 5
following a purchase from 06/02/2012
Don't change anything... Good welcome... Good listening.
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Brigitte T.
Rating: 5 out of 5
following a purchase from 29/01/2012
Very serious.
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Christelle T.
Rating: 5 out of 5
following a purchase from 05/02/2012
Fast shipping in very good condition. Easy assembly and robust trampoline ideal for our children.
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Virginie B.
Rating: 5 out of 5
following a purchase from 04/12/2011
Excellent quality, it takes a bit of time to assemble... The service is perfect: order, tracking, delivery, nothing to complain about!
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