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S
Rating: 5 out of 5
Perfect both the product and the quality of service. Thank you very much
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good product! I highly recommend
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C
Rating: 2 out of 5
The safety net purchased there is not what was delivered. Exchange not possible as customer service claims it is the right one, even after several emails with photos. Safety net for diameter 366 cm does not fit on trampoline with diameter 366 cm. Just sad, as it is supposed to serve as protection for children.
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Response from France Trampoline
Dear Sir or Madam, after a renewed review of the exchange with customer service, you have received the ordered net with the correct attachments. You have sent photos that additionally confirm this. Please do not hesitate to contact customer service via email again if you still have problems with the assembly of the safety net. We will usually get back to you quickly. The Trampoline Technology Team.
B
Rating: 5 out of 5
Order compliant and fast delivery
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F
Rating: 5 out of 5
Very happy with the quality of the product and the commercial contact. Finally, a trampoline that allows fun for both small and large.
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A
Rating: 5 out of 5
Everything very well, zip line installed and functioning perfectly. The only thing to improve is the brake of the zip line which, although it is good, stops abruptly. A more progressive brake would improve the end of the ride.
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J
Rating: 5 out of 5
Order received perfectly on time and compliant with our expectations.
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C
Rating: 5 out of 5
Super responsiveness from your advisors
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E
Rating: 5 out of 5
Fast delivery and package in good condition. Very good carrier.
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F
Rating: 5 out of 5
Of quality
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L
Rating: 5 out of 5
Compliant with my expectations
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H
Rating: 5 out of 5
Quality products
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B
Rating: 5 out of 5
Nothing to say. Everything is compliant.
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P
Rating: 5 out of 5
The site is generally explicit, intuitive, and complete. The ordering process is quite simple and easy. The pre/post-sales service is very professional, available, and very accommodating. No delivery problems. I have been using France Trampoline products for 6 years. I am completely satisfied. I recommend without reservation.
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D
Rating: 5 out of 5
Product compliant with the order and received very quickly.
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P
Rating: 5 out of 5
Structure quite simple to assemble by following the instructions. Great result, the kids love it!
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S
Rating: 5 out of 5
Nothing to complain about, perfect but not yet assembled.
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V
Rating: 5 out of 5
Order compliant
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M
Rating: 5 out of 5
Very precise item description on the site that allowed the choice of the right product, fast shipping, impeccable quality.
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M
Rating: 5 out of 5
Nothing to say about the order and delivery within a very short time. Regarding the trampoline, it will be installed next week.
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J
Rating: 5 out of 5
Reliable and fast.
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F
Rating: 5 out of 5
Very good.
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M
Rating: 5 out of 5
Everything perfect. I was contacted to confirm the dimensions and received within the expected deadlines.
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J
Rating: 5 out of 5
Timely and premium delivery from the courier.
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G
Rating: 5 out of 5
Hello, very well informed by phone, impeccable delivery, thank you for your advice.
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G
Rating: 5 out of 5
Incredible customer service. I received the trampoline 4 years ago. A tree fell on it. I was able to repurchase only the parts that were damaged. I made a mistake on a reference and France Trampoline called me two hours after my order to check if it was intentional. They were able to modify my order and refund me because the part I had chosen was more expensive. I had a doubt about the assembly and I was able to contact customer service who helped me. Really the type of company I want to work with. Thank you France Trampoline!!!
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E
Rating: 5 out of 5
Easy order and ultra-fast delivery.
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J
Rating: 5 out of 5
Very good service.
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G
Rating: 5 out of 5
Fast delivery (3 working days). Assembly instructions quite clear. Assembly took longer than announced but without issues. The trampoline seems solid, my child (3 years old) is very happy. Let's see how the trampoline will age, but for now, it's a flawless performance from France Trampoline.
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A
Rating: 5 out of 5
Very good quality, very stable. Looks very good.
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D
Rating: 5 out of 5
Product completely conforms to our expectations.
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J
Rating: 5 out of 5
Absolutely correct, thank you.
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M
Rating: 5 out of 5
Top customer service, our trampoline is over 8 years old and thanks to these spare parts it is still like new. Delivery by a courier.
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G
Rating: 5 out of 5
Material conforms to the request.
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D
Rating: 5 out of 5
Fast delivery service and very good packaging. The website is very easy to navigate and find products as well as make the purchase.
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P
Rating: 5 out of 5
Perfect.
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P
Rating: 5 out of 5
Meets our expectations, let's see the quality over time.
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B
Rating: 5 out of 5
Very good product. Efficient delivery.
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L
Rating: 5 out of 5
Deadlines respected.
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A
Rating: 5 out of 5
Immediate response when I contacted by phone, excellent welcome, friendly and efficient. Fast delivery.
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