Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 5 stars

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Dominique R.

Published on 21/11/2023 à 11h49 following a purchase from 28/10/2023

Easy to use.

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Corinne L.

Published on 18/11/2023 à 15h25 following a purchase from 25/08/2023

Very good service

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Aude D.

Published on 15/11/2023 à 13h31 following a purchase from 25/10/2023

Very good contact with FT. A downside for the delivery: the package was left in our garden in our absence and could have been stolen...

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Raphael B.

Published on 15/11/2023 à 12h38 following a purchase from 26/10/2023

Perfect.

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Hervé M.

Published on 14/11/2023 à 12h34 following a purchase from 24/10/2023

Very good phone contact and very quick home delivery (48h). Thank you very much

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Hervé B.

Published on 13/11/2023 à 19h20 following a purchase from 23/10/2023

Octopulse trampoline excellent! Allows for jump sequences and figures impossible on classic round trampolines. Bought for 3 teenagers aged 11 to 15. Very easy to assemble.

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Marcel D.

Published on 13/11/2023 à 10h21 following a purchase from 23/10/2023

a big thank you for your seriousness and responsiveness!

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Annie L.

Published on 08/11/2023 à 13h10 following a purchase from 18/10/2023

Perfect

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Ass S.

Published on 07/11/2023 à 15h17 following a purchase from 11/10/2023

France trampoline is a very serious company. The customer service is very efficient.

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Michaela M.

Published on 07/11/2023 à 09h28 following a purchase from 26/09/2023

Quick responses, perfect order status tracking, fast delivery, best jumping mat quality!

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Coline V.

Published on 06/11/2023 à 22h53 following a purchase from 11/10/2023

Attention to detail. I was contacted to verify the compatibility of the material I had ordered with my trampoline

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Teresa P.

Published on 01/11/2023 à 12h51 following a purchase from 20/09/2023

Everything correct, the product in perfect condition and the delivery time exactly as initially indicated

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Amandine G.

Published on 31/10/2023 à 10h57 following a purchase from 07/10/2023

Perfect, I measured the trampoline well (an old one that was given to us) and the mat fits perfectly, it will have a second youth 👍

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Dominique O.

Published on 30/10/2023 à 17h48 following a purchase from 09/10/2023

Very serious!

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Marie M.

Published on 30/10/2023 à 17h28 following a purchase from 07/10/2023

Excellent quality material, very well thought out kit, very well finished. Careful, fast shipping. I recommend +++

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Guy M.

Published on 30/10/2023 à 16h27 following a purchase from 08/10/2023

very good customer follow-up. Following an initial incorrect order, the supplier contacted me to rectify based on my previous orders excellent initiative

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Florence L.

Published on 30/10/2023 à 16h25 following a purchase from 09/10/2023

Following a breakage of the upper arch, the service responded very quickly and sent us the replacement part. Very satisfied! Perfect! Thank you very much.

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Anne-Marie N.

Published on 30/10/2023 à 14h22 following a purchase from 08/10/2023

*****

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Antoine B.

Published on 26/10/2023 à 19h24 following a purchase from 15/09/2023

Excellent advice on choosing the suitable trampoline mat

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Marie-Gabrielle R.

Published on 26/10/2023 à 18h24 following a purchase from 29/09/2023

Always very happy with your services for many years

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Alain M.

Published on 24/10/2023 à 20h22 following a purchase from 30/09/2023

I am very satisfied with your services

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Ilka W.

Published on 24/10/2023 à 19h58 following a purchase from 11/09/2023

Order, appointment, delivery. Everything top.

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Pauline B.

Published on 23/10/2023 à 18h59 following a purchase from 02/10/2023

Top customer service, courteous and super nice team, attentive to our requests

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Dieter G.

Published on 23/10/2023 à 16h14 following a purchase from 08/09/2023

Highly recommended, fast delivery and pleasant contact.

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Evan M.

Published on 23/10/2023 à 10h33 following a purchase from 27/09/2023

excellent product, assembly instructions well done, I recommend,

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Uwe V.

Published on 22/10/2023 à 20h17 following a purchase from 09/09/2023

Everything went perfectly from A to Z. The material is great. It would be good to have protective covers for the zip line. They were included with the ninja. I will expand soon. Then you can get back to the starting point of the zip line via ninja.***

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Mario B.

Published on 22/10/2023 à 18h42 following a purchase from 02/10/2023

I had bought a tarp for the bed and did not install it until months later. When I installed it, I detected a small hole. I contacted jump in spain informing them of the situation and they delivered a new tarp at no cost (I paid for the shipping). I am very satisfied with the service offered and grateful.

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Genevieve D.

Published on 22/10/2023 à 17h47 following a purchase from 29/09/2023

Package well received, easy installation.

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Laurent N.

Published on 22/10/2023 à 08h44 following a purchase from 26/09/2023

Fast delivery and product as described

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Lucie G.

Published on 20/10/2023 à 14h47 following a purchase from 15/09/2023

Very happy with the trampoline. The only downside is the manual, which lacks explanations for assembly. We had to disassemble some parts to redo the assembly correctly due to lack of explanations.

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Elodie G.

Published on 19/10/2023 à 17h14 following a purchase from 28/09/2023

Quality product.

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Aurore S.

Published on 19/10/2023 à 15h27 following a purchase from 27/09/2023

Super product!

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Steve P.

Published on 19/10/2023 à 13h48 following a purchase from 21/09/2023

Responsive and very professional.

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Benjamin D.

Published on 19/10/2023 à 12h44 following a purchase from 27/09/2023

Very satisfied with my purchase. The assembly instructions could, however, be clearer.

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Olivier G.

Published on 19/10/2023 à 09h39 following a purchase from 26/09/2023

Extremely efficient and available contact, kind and professional. Top-notch material.

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Barbara F.

Published on 18/10/2023 à 11h36 following a purchase from 27/09/2023

Quality trampoline, top customer service.

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Cedric V.

Published on 17/10/2023 à 15h15 following a purchase from 22/09/2023

Top-notch! The sales team sent me an email saying that I had made a mistake in my order. Very diligent team. Thank you.

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Audrey P.

Published on 17/10/2023 à 14h57 following a purchase from 25/09/2023

We already had the trampoline and wanted to replace a part. Quick and efficient. Top delivery. Thank you.

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Pierre G.

Published on 16/10/2023 à 20h48 following a purchase from 22/09/2023

Nothing to report

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Augeard M.

Published on 16/10/2023 à 19h44 following a purchase from 25/09/2023

Everything went as planned, very well!

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