Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2 and 5 stars

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Pauline F.

Published on 12/07/2022 à 09h24 following a purchase from 28/05/2022

Excellent

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Christian E.

Published on 11/07/2022 à 21h59 following a purchase from 01/06/2022

Replacement parts were well described, delivered quickly and fit perfectly. Everything is great!

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Jean-jacques P.

Published on 11/07/2022 à 11h18 following a purchase from 31/05/2022

Meets my expectations. Fast delivery

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Aline T.

Published on 10/07/2022 à 20h10 following a purchase from 27/05/2022

The online order went very well but the delivery was catastrophic! Rescheduled for delivery multiple times by the DPD company and no respect for delivery instructions! Anyway, the package arrived a week late!!! At the price of delivery. This is more than abusive!? unhappy customer....

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Response from France Trampoline Published on 27/05/2022

Hello, We have taken your feedback into account, we are sincerely sorry that you had to wait with the carrier. After checking your tracking, indeed, the delivery was delayed and for that we apologize, but the delay is still within the 6 working days after handing over to the carrier as we announced at the time of your order. Our sales team is also there to assist you with any information requests regarding delivery tracking. Do not hesitate to contact them, they will try to find a solution or an alternative. They are available by email [email protected] or by phone at 0556360462 Best regards, the France Trampoline team

Audrey L.

Published on 10/07/2022 à 19h11 following a purchase from 29/05/2022

Quick and efficient

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Jana R.

Published on 10/07/2022 à 13h46 following a purchase from 22/05/2022

Everything worked out great.

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Petra P.

Published on 10/07/2022 à 13h46 following a purchase from 29/05/2022

Fast delivery, everything went perfectly and the trampoline is top! Highly recommended!

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Julian T.

Published on 09/07/2022 à 16h45 following a purchase from 25/05/2022

really very good

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Philippe B.

Published on 09/07/2022 à 15h22 following a purchase from 28/05/2022

Delivered as expected Nothing to say

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Heike M.

Published on 07/07/2022 à 20h51 following a purchase from 26/05/2022

Very quick response to inquiries. Good service for returns.

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Priscilla P.

Published on 07/07/2022 à 19h33 following a purchase from 01/04/2022

the trampoline completely meets our expectations, seems particularly sturdy. Fortunately given the price!

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Isabelle A.

Published on 07/07/2022 à 19h19 following a purchase from 26/05/2022

Very practical site, I was able to find exactly what I needed to get my trampoline back in service.

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Fabien N.

Published on 07/07/2022 à 18h45 following a purchase from 26/05/2022

Very good product

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Danièle M.

Published on 07/07/2022 à 17h58 following a purchase from 23/05/2022

the order was placed very quickly and very easily

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Can U.

Published on 07/07/2022 à 16h22 following a purchase from 26/05/2022

I ordered from France trampoline because you seem very professional at first glance. Unfortunately, only at first glance. The services provided did not match those promised, the papers for the tax exemption were never filled out by France trampoline, so I had to pay VAT twice.. Thank you...., the promised gift not delivered due to a 'mistake' by the marketing department, etc... I called to claim, politely, calmly, what was missing.... I was told that France trampoline made a mistake, that the advertisement on the site was incorrect, the person on the phone did not understand how a tax exemption worked, etc... No apologies, no solutions..... Very very amateur.

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Response from France Trampoline Published on 30/05/2022

Hello Sir, We have taken your comments regarding the export of your order to Switzerland into account. Indeed, we had not been trained for this type of situation with delivery in France and then export by your care to Switzerland at the time of your order and we sincerely apologize for this. For your case, you can always send us the confirmation of payment of Swiss taxes to our customer service and we can send you a refund of the French VAT. Since then, we have taken the necessary information so that if this type of request (delivery in France then export of your order to Switzerland) were to happen again, we could make a PABLO declaration. The payment of French VAT will always be necessary at the time of purchase and the refund of VAT after export can be made quickly after passing through Swiss customs. We renew our apologies for the issue encountered during your order. Best regards, the France Trampoline team

Rémi L.

Published on 07/07/2022 à 15h28 following a purchase from 23/05/2022

Nothing to report Product in accordance with expectations, fast delivery and friendly phone exchange!

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Jean-marc L.

Published on 07/07/2022 à 10h59 following a purchase from 26/05/2022

I have not yet opened the received package.

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Yann G.

Published on 06/07/2022 à 20h58 following a purchase from 26/05/2022

Very good information, communication, and delivery. Very good product as well.

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Nathalie M.

Published on 06/07/2022 à 15h57 following a purchase from 25/05/2022

Everything was perfect. Order and delivery!

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Tatiana B.

Published on 06/07/2022 à 08h24 following a purchase from 26/05/2022

Very good

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Susana R.

Published on 05/07/2022 à 21h18 following a purchase from 24/05/2022

Everything perfect

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Genevieve B.

Published on 05/07/2022 à 14h49 following a purchase from 22/05/2022

Very good quality and relatively easy to assemble

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Christophe B.

Published on 05/07/2022 à 10h19 following a purchase from 22/05/2022

delivery on time and product in accordance with the order

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Nicolas V.

Published on 05/07/2022 à 08h48 following a purchase from 22/05/2022

Top trampoline

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Kerstin B.

Published on 05/07/2022 à 08h19 following a purchase from 22/05/2022

Everything went smoothly and arrived on time, complete and in good condition.

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Alex M.

Published on 04/07/2022 à 17h50 following a purchase from 05/05/2022

Very fast and good attention.

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Stéphane G.

Published on 03/07/2022 à 14h26 following a purchase from 08/05/2022

Delivery ok. Assembly alone without issue, only downside, one hook of the net gave way but it had been assembled by the kids and I'm not sure it was well assembled. The strip 'to make it look nice' is really the only thing that gave me trouble, impossible to assemble this thing, but since it's just finishing... The trampoline is great, it looks sturdy (both the structure and the nets and the jumping mat). The kids are having fun and the bounce (Jump'Up 360) seems to be of good quality, I'm not a specialist but I spend time on it :)

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Cristiana T.

Published on 03/07/2022 à 10h41 following a purchase from 23/05/2022

Beautiful game. Perfectly packaged. Arrived on time

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Vincent P.

Published on 03/07/2022 à 08h36 following a purchase from 20/05/2022

The only problem is knowing France trampoline. Otherwise, everything else is perfect

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Marvin S.

Published on 02/07/2022 à 21h31 following a purchase from 30/04/2022

Very high-quality zip line. The slide could be quickly and safely assembled with two people; the assembly instructions were of course a great help here. It quickly becomes clear during assembly that this is not a cheap product; thus, you can have fun sliding with the kids and also yourself with a clear conscience.

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Caroline C.

Published on 01/07/2022 à 18h20 following a purchase from 16/05/2022

perfect

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Garcia J.

Published on 30/06/2022 à 20h36 following a purchase from 18/05/2022

very good trampoline, my 11-year-old daughter is very happy, she enjoys it every day. Easy to assemble, looks sturdy, to see over time

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Angélique N.

Published on 30/06/2022 à 15h20 following a purchase from 16/05/2022

Perfect

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Christelle B.

Published on 30/06/2022 à 10h22 following a purchase from 15/05/2022

Package delivered quickly and friendly delivery person

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Tanja Z.

Published on 29/06/2022 à 18h33 following a purchase from 06/05/2022

Great trampoline, excellent handling, quick delivery

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Francine B.

Published on 29/06/2022 à 14h54 following a purchase from 18/05/2022

Very good

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Isabelle P.

Published on 29/06/2022 à 13h23 following a purchase from 19/05/2022

COMPLIANT WITH OUR EXPECTATIONS

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Christina L.

Published on 26/06/2022 à 21h26 following a purchase from 08/05/2022

Everything worked wonderfully! The ordered products are great!

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Nathalie M.

Published on 26/06/2022 à 19h36 following a purchase from 25/04/2022

Everything went very well

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Tabea T.

Published on 26/06/2022 à 18h52 following a purchase from 14/05/2022

Fast delivery, great product!

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