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U
Rating: 5 out of 5
Everything perfect, fast delivery.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
a top phone reception to help with an order that I couldn't place online (old lady not very good with computers)
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Response from France Trampoline
Thank you very much for your message! We are delighted to have been able to help you by phone and assist you in placing your order. The France Trampoline team
R
Rating: 5 out of 5
Great
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M
Rating: 5 out of 5
Fast and reliable
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D
Rating: 5 out of 5
Practical advice for finding the right jumping net and quick reception of the order
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Response from France Trampoline
Thank you for your feedback! We are happy that our advice helped you find the right jumping net and that the delivery was quick. The France Trampoline team
J
Rating: 5 out of 5
Great customer service. We ordered poles to replace those damaged by a storm. Delighted to have trusted France Trampoline
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Response from France Trampoline
Thank you very much for your trust! We are delighted that our customer service was able to help you replace the damaged poles and that you are satisfied. The France Trampoline team
P
Rating: 5 out of 5
Perfect and good listening on the phone
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C
Rating: 5 out of 5
I ordered a trampoline cover, the color does not match the image but it is of very very good quality and thick. I recommend it. The delivery times were very fast.
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J
Rating: 5 out of 5
Super quality
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I
Rating: 5 out of 5
Delivered quickly, it is of good thickness and good size. The quality seems to be there. I recommend.
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Response from France Trampoline
Thank you very much for your recommendation! We are happy that the product meets your expectations in terms of thickness, dimensions, and quality. The France Trampoline team
J
Rating: 5 out of 5
Our trampoline is already 10 years old. Everything went well every time we had to order worn parts (net, circular cushion on the springs). The little ones are always having a blast, literally and sometimes even figuratively!
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Response from France Trampoline
Thank you for your loyalty over the years! We are delighted that your trampoline is still accompanying the grandchildren and that our spare parts meet your satisfaction. The France Trampoline team
J
Rating: 5 out of 5
Everything went perfectly and our kids are happy
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E
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Top team...very responsive and professional....
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Response from France Trampoline
Thank you very much for your feedback Philippe! Have a great day! The France Trampoline team
H
Rating: 5 out of 5
An unbeatable shipping time, super quality and hyper fast installation. It's perfect
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Response from France Trampoline
Thank you very much for your enthusiastic review! We are delighted that the speed of shipping, the quality of the product, and the ease of installation pleased you. The France Trampoline team
J
Rating: 5 out of 5
super service by phone, the order was perfect.
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N
Rating: 5 out of 5
Thank you very much for the great communication. We had some problems with the shipping company. However, the seller was in contact with us at all times and took care of our issues. We would order here again anytime. Thank you very much
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Response from France Trampoline
Thank you very much for your detailed review! We are sorry that there were difficulties with the shipping company. We are even more pleased that you were satisfied with our communication and support. Your team from France Trampoline
C
Rating: 5 out of 5
Exactly what we wanted! Quality product! Be focused for the assembly
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Response from France Trampoline
Thank you for your feedback! We are happy that the product exactly meets your expectations. Good assembly and especially a lot of fun using it! The France Trampoline team
A
Rating: 5 out of 5
very satisfied with the ninja course purchase. fast shipping, quality, assembly 3/4 H. On the phone, the interlocutor was professional and pleasant. I recommend
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Response from France Trampoline
Thank you very much for your recommendation! We are delighted that the ninja course, the speed of shipping, the quality, and our phone support satisfied you. The France Trampoline team
D
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Quality phone reception. Delivery as agreed and on time
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Response from France Trampoline
Thank you for your review! We are happy that the phone reception, the compliance of the delivery, and the respect of deadlines met your expectations. The France Trampoline team
A
Rating: 5 out of 5
Very good welcome
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S
Rating: 5 out of 5
Super! Simple assembly well explained and very appreciated by my grandchildren. Really great, I have the 3m60 and I recommend it.
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Response from France Trampoline
Thank you very much for your feedback! We are delighted that the assembly was simple and well explained, and that your grandchildren enjoy the trampoline so much. The France Trampoline team
L
Rating: 5 out of 5
everything went very well.
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M
Rating: 5 out of 5
Perfect. Fast.
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G
Rating: 5 out of 5
Very good.
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C
Rating: 4 out of 5
good
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B
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Very fast shipping and in accordance with the order
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F
Rating: 5 out of 5
Very qualitative product, which seems very robust. A very good investment for the leisure of children but also for the older ones!!
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Response from France Trampoline
Hello Frédéric, thank you for your feedback! We are delighted that the quality and robustness of your trampoline please you. We wish you wonderful moments with family, young and old alike!
The France Trampoline team
The France Trampoline team
F
Rating: 5 out of 5
Good quality, the assembly of the decorative green band that does not hold and the ladder is a hassle.
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Response from France Trampoline
Hello Franck, thank you for your review. We are happy that the quality suits you and take your comments on the assembly into account to improve our products and instructions.
The France Trampoline team
The France Trampoline team
N
Rating: 5 out of 5
Quality product, fast shipping
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M
Rating: 5 out of 5
My order went well, thank you.
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C
Rating: 5 out of 5
I received my order but not at all at the scheduled relay (Trappes instead of Rambouillet). I would have appreciated being informed by France Trampoline from the start.
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Response from France Trampoline
Hello Catherine, thank you for your feedback. We are sorry for the change of relay point and understand your disappointment. We take note to improve our communication.
The France Trampoline team
The France Trampoline team
C
Rating: 5 out of 5
It’s a serious company with quality products, but it remains expensive. 190€ for the octopulse 460 net... it’s very expensive and mine only lasted 3 years after my 6-year-old daughter with her weight of 25 kilos tore it during a strong push. I specify that I do not store my trampoline in winter.
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Response from France Trampoline
Hello Christopher, thank you for your detailed feedback. We are pleased with the perceived quality and take your comments on price and durability into account. Winter storage does indeed help extend the lifespan of our products.
The France Trampoline team
The France Trampoline team
P
Rating: 5 out of 5
Fast shipping, my little girls are delighted
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D
Rating: 5 out of 5
Excellent good products, good service with a smile
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Y
Rating: 5 out of 5
very nice company
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J
Rating: 4 out of 5
I was expecting a connection between each stick
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