Customer reviews of France Trampoline

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Marie-jeanne V.

Rating: 4 out of 5

Published on 10/05/2022 à 14h15 following a purchase from 28/03/2022

correct

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Philippe C.

Rating: 4 out of 5

Published on 10/05/2022 à 13h43 following a purchase from 29/03/2022

satisfied.

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Alain J.

Rating: 5 out of 5

Published on 10/05/2022 à 13h27 following a purchase from 30/03/2022

Very good customer listening and quality telephone assistance to help select the product suited to the need.

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Peter R.

Rating: 5 out of 5

Published on 09/05/2022 à 21h46 following a purchase from 26/03/2022

The delivery was very fast and the net was of super quality. Unfortunately, the size did not fit. I don't understand why they don't just take the diameter of the jumping mat, but the return was no problem. Would gladly do it again. Best regards

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Claudine D.

Rating: 3 out of 5

Published on 09/05/2022 à 21h23 following a purchase from 16/03/2022

Hello. I made a complaint to your services, and I still haven't received the parts that were broken in their packaging. I would like to know where that stands. Thank you sincerely ***

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Response from France Trampoline Published on 19/03/2022

Hello, thank you for your feedback. We apologize for the delay in processing your request. We have just contacted you by email to find out how many hooks you need so we can send them to you under warranty as soon as possible. Best regards, the France Trampoline team

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Laurent S.

Rating: 5 out of 5

Published on 09/05/2022 à 20h39 following a purchase from 30/03/2022

Very good

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Herbert J.

Rating: 5 out of 5

Published on 09/05/2022 à 20h16 following a purchase from 28/03/2022

Fast and good delivery

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Arthur M.

Rating: 3 out of 5

Published on 09/05/2022 à 16h48 following a purchase from 24/03/2022

If the product overall is of good quality, the assembly is far too complex and long. The plastic hooks are very weak and break easily

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Response from France Trampoline Published on 24/03/2022

Hello, thank you for your comment. We apologize for the hooks. Please feel free to contact our customer service with photos so we can send you replacements under warranty as soon as possible. Regarding the assembly, we offer installation videos of our products on our YouTube channel and our website, to familiarize yourself with the parts before receiving the order if necessary. Best regards, the France Trampoline team

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Maurizio L.

Rating: 5 out of 5

Published on 09/05/2022 à 15h23 following a purchase from 27/03/2022

I consider myself satisfied with customer service and the speed of delivery. But above all with the quality of your products.

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Michael L.

Rating: 5 out of 5

Published on 09/05/2022 à 14h12 following a purchase from 28/03/2022

Meets my expectations.

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Marie B.

Rating: 5 out of 5

Published on 09/05/2022 à 11h41 following a purchase from 27/03/2022

Top service, super fast delivery and top material

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Nathalie L.

Rating: 5 out of 5

Published on 09/05/2022 à 11h19 following a purchase from 10/03/2022

Fast and efficient

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Julety M.

Rating: 5 out of 5

Published on 09/05/2022 à 10h51 following a purchase from 03/03/2022

Excellent

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Jerome R.

Rating: 4 out of 5

Published on 09/05/2022 à 09h38 following a purchase from 27/03/2022

Good product allowing me to renovate my Expert trampoline, which is no longer distributed.

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Florence B.

Rating: 4 out of 5

Published on 08/05/2022 à 21h55 following a purchase from 22/03/2022

Good quality

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Franck P.

Rating: 5 out of 5

Published on 08/05/2022 à 21h22 following a purchase from 28/03/2022

Just, the shipping costs for Corsica are a bit exaggerated.. Otherwise nothing to report

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Nicolas C.

Rating: 5 out of 5

Published on 08/05/2022 à 17h53 following a purchase from 25/03/2022

Good product quality, fast delivery

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Irene W.

Rating: 5 out of 5

Published on 08/05/2022 à 15h53 following a purchase from 27/03/2022

Delivery and quality of the product are excellent! Would gladly do it again 👍

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Brigitte T.

Rating: 5 out of 5

Published on 08/05/2022 à 15h18 following a purchase from 24/03/2022

Everything was perfect

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Nicolas G.

Rating: 5 out of 5

Published on 08/05/2022 à 10h46 following a purchase from 27/03/2022

very good

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Chrystèle B.

Rating: 5 out of 5

Published on 08/05/2022 à 08h39 following a purchase from 29/03/2022

very good team listening.

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Karine G.

Rating: 5 out of 5

Published on 07/05/2022 à 15h36 following a purchase from 27/03/2022

Very good products. Extra

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Danielle L.

Rating: 5 out of 5

Published on 07/05/2022 à 14h29 following a purchase from 28/03/2022

perfect.. quality and deadline

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Eliane S.

Rating: 5 out of 5

Published on 07/05/2022 à 13h55 following a purchase from 27/03/2022

We were able to buy a spare part that, thanks to your services' advice, fits perfectly, even though our trampoline model is old and does not come from France trampoline. My grandchildren thank you and so do I. Best regards.

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Richard R.

Rating: 5 out of 5

Published on 07/05/2022 à 13h33 following a purchase from 26/03/2022

very satisfied

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Christel B.

Rating: 4 out of 5

Published on 07/05/2022 à 12h18 following a purchase from 22/03/2022

We had bought the rod for the net separately and in reality, a piece is missing to make the connection all around the perimeter. After-sales purchases are still complicated to get everything perfect. Of the last 4 purchases, 2 were perfect including the last one, the net. Very good reception on the phone otherwise which facilitates the order

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Alexandre V.

Rating: 4 out of 5

Published on 06/05/2022 à 10h12 following a purchase from 24/03/2022

fast and complete delivery. no surprises

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Corinne B.

Rating: 5 out of 5

Published on 05/05/2022 à 21h55 following a purchase from 25/03/2022

Quick response to my question, correct order and delivery was very fast

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Manuela R.

Rating: 5 out of 5

Published on 05/05/2022 à 19h49 following a purchase from 23/03/2022

Everything TOP 👍

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Jérôme V.

Rating: 5 out of 5

Published on 05/05/2022 à 10h24 following a purchase from 23/03/2022

Quality trampoline, fast shipping.

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Louis R.

Rating: 5 out of 5

Published on 04/05/2022 à 21h31 following a purchase from 24/03/2022

Perfect delivery

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Olivier F.

Rating: 5 out of 5

Published on 04/05/2022 à 21h12 following a purchase from 23/03/2022

Order of the Boostup 360 trampoline to replace an old trampoline. Impeccable delivery and packaging. The trampoline is easy to assemble with the instructions (in 2 hours alone). The structure is very robust and the black finish is superb. The bounce is excellent and the protective pads are quite thick, both for an adult and for my children aged 9 and 7. A small plus, certainly due to the stability of the trampoline, it is very quiet. Only point to improve: the size of the zipper of the net which is too small. I recommend this trampoline.

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Denise L.

Rating: 5 out of 5

Published on 04/05/2022 à 17h32 following a purchase from 25/03/2022

I am very satisfied I called France Trampoline to get information about the size of the pad The person who answered me was very pleasant very kind and gave me very good advice The order went well The delivery was very fast I am really very satisfied 👍👍

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Manuel D.

Rating: 4 out of 5

Published on 04/05/2022 à 17h11 following a purchase from 24/03/2022

Satisfied

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Christophe G.

Rating: 4 out of 5

Published on 04/05/2022 à 16h26 following a purchase from 25/03/2022

Very good service by phone but regarding the ordered net, I still can't find the door assembly (zip closure) very suitable. The bottom of the opening is 10cm too high and it would be much more practical to have a horizontal opening like for a tent.

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Monique V.

Rating: 5 out of 5

Published on 04/05/2022 à 15h53 following a purchase from 24/03/2022

Very satisfied with my order.

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David C.

Rating: 5 out of 5

Published on 04/05/2022 à 15h38 following a purchase from 24/03/2022

a quality service and fast delivery

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Sophie G.

Rating: 5 out of 5

Published on 04/05/2022 à 10h20 following a purchase from 25/03/2022

Serious and responsive company

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Roldan A.

Rating: 5 out of 5

Published on 04/05/2022 à 09h27 following a purchase from 25/03/2022

Perfect! Bring and store it safely. Thank you

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Frederic P.

Rating: 5 out of 5

Published on 04/05/2022 à 08h20 following a purchase from 05/03/2022

Material compatible with my 10-year-old trampoline

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