France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Very pleased with your high quality product and order process which was very simple. As somebody English, it was also very good to have an order system that allows you to select English to understand the order process. My only feedback concerning improvements would be around some messages I received regarding the delivery as there was a problem finding my address but all of tge correspondence was in French and I had to use Google translate to understand what was going on. Very pleased with the quality of the cover as it's the same as the original and I couldn't locate on me in tge UK anymore as they've discontinued it. Only issue was, one of the elastic straps was missing. I had to check twice but one is definitely missing. I didn't do anything because of the language barrier.
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Jocelyne C.
Rating: 4 out of 5
following a purchase from 25/12/2021
good
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Patrick N.
Rating: 5 out of 5
following a purchase from 16/01/2022
No problem, deadlines are respected, products are of quality.
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Yannick H.
Rating: 5 out of 5
following a purchase from 17/01/2022
Quick response for customer service on a trampoline purchased several years ago
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Jean Baptiste D.
Rating: 5 out of 5
following a purchase from 15/01/2022
Super!
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Aurélie D.
Rating: 5 out of 5
following a purchase from 11/01/2022
Easy order, pleasant and competent person on the phone once the order was placed. Only downside - assembly requires strength and perseverance.
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Emilie M.
Rating: 5 out of 5
following a purchase from 12/01/2022
Super customer service, fast delivery and well packaged... Well-guided assembly, nothing to say! The product is great! The kids are thrilled!
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Laurent L.
Rating: 5 out of 5
following a purchase from 12/01/2022
Quality product, fast delivery and well packaged
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Mohammed F.
Rating: 4 out of 5
following a purchase from 12/01/2022
We are very satisfied
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Emanwela E.
Rating: 5 out of 5
following a purchase from 12/12/2021
A relief to deal with a company that cares about doing things right. Thank you very much.
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Geraldine B.
Rating: 5 out of 5
following a purchase from 17/12/2021
Super product purchased from France Trampoline. Serious. Shipment within the agreed timeframe at the time of order.
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Coralie R.
Rating: 5 out of 5
following a purchase from 08/01/2022
perfect!!! the products are great
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Andreas R.
Rating: 5 out of 5
following a purchase from 27/12/2021
The ordering process went very well. The goods were delivered very quickly. Overall, I am very satisfied.
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Céline C.
Rating: 5 out of 5
following a purchase from 07/01/2022
Super product, super support as usual at France trampoline...
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Fabien D.
Rating: 5 out of 5
following a purchase from 07/01/2022
Very good quality protective tarp that doesn't move despite strong winds. Very fast receipt of the package.
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Antoine W.
Rating: 5 out of 5
following a purchase from 05/01/2022
Great choice of products, no problem during online shopping, we even received the order early. The quality is there, the parts and assembly are very sturdy, no safety issues.
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Patrick B.
Rating: 5 out of 5
following a purchase from 03/01/2022
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Céline H.
Rating: 3 out of 5
following a purchase from 13/12/2021
Very good product, but a lack of precision in the assembly instructions, a numbering of the parts would be welcome,
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Raphaël W.
Rating: 5 out of 5
following a purchase from 04/01/2022
Serious site, reliable items and fast shipping.
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Leticia C.
Rating: 5 out of 5
following a purchase from 29/11/2021
Very good, as always. I had bought here a long time ago. I needed a spare part, and everything was great.
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Christophe C.
Rating: 5 out of 5
following a purchase from 11/11/2021
Impeccable.
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Kevin L.
Rating: 5 out of 5
following a purchase from 06/12/2021
Very good quality trampoline, very easy to assemble, I recommend +++
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Franck M.
Rating: 3 out of 5
following a purchase from 11/11/2021
Quality products but, despite a relatively early order, the gifts did not arrive for Christmas.. Main gift for the children, we were therefore forced to buy additional gifts so they had something under the tree... Big disappointment therefore.
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Response from France Trampoline
Hello, thank you for your feedback. The products in stock were shipped immediately (ladder and slackline) and were received before Christmas. We indeed had a restocking delay regarding the basketball hoop for the trampoline. We apologize for these circumstances and do our best to ensure our customers receive their products as quickly as possible. Best regards, the France Trampoline team.
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Evelyne M.
Rating: 5 out of 5
following a purchase from 05/12/2021
Fast delivery. Everything went well. Very nice delivery person. He helped unload the package and carry it to the house because it was heavy and bulky.
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Nat S.
Rating: 5 out of 5
following a purchase from 24/11/2021
Excellent quality trampoline, small downside for assembly as I am not very handy, even though there is a manual, sometimes you have to guess and think hard!!! But with patience, you can do it and you can contact the technical service at any time and they helped me right away 👍 I highly recommend!
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Thérèse M.
Rating: 5 out of 5
following a purchase from 28/11/2021
The delivery, the product, I was totally satisfied.
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Christian G.
Rating: 5 out of 5
following a purchase from 08/12/2021
Good service.
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Pierre-marie C.
Rating: 4 out of 5
following a purchase from 22/11/2021
-
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Lelia P.
Rating: 5 out of 5
following a purchase from 10/12/2021
Quality product. Fast delivery.
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Yoann L.
Rating: 5 out of 5
following a purchase from 31/12/2021
Very good product and the children are happy, Thank you.
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Gaelle G.
Rating: 5 out of 5
following a purchase from 02/01/2022
Very good product, delivered on time.
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Alain S.
Rating: 5 out of 5
following a purchase from 29/12/2021
The service was that of a quality professional.
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Asunción B.
Rating: 4 out of 5
following a purchase from 12/12/2021
I am satisfied with the purchase. A quality product
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Christelle K.
Rating: 5 out of 5
following a purchase from 27/11/2021
Item delivered on time, conforms to the description. Everything seems to be of very good quality. Very good tutorials for assembly. Only small complaint: in the assembly video, it looks super easy, it's a woman who performs the actions effortlessly, whereas in reality, even the strongest man in the family had difficulty inserting the tubes into the clamps... and we had to use a hammer and a wooden board to push them all the way in.
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Karima E.
Rating: 3 out of 5
following a purchase from 16/04/2021
Very good product, of good quality! But delivery time too long, and often postponed..... Last item received in January 2022, order placed in April 2021!!!!!......
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Response from France Trampoline
Hello, thank you for your feedback. We indeed sent the accessories in three shipments, at our expense, due to the restocking delay. We apologize for these circumstances and do our best to indicate the most accurate restocking dates to our customers. Best regards, the France Trampoline team.
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Alexandre D.
Rating: 5 out of 5
following a purchase from 28/12/2021
Good product that delights our children, only downside is the delivery box damaged on a completely exploded pallet.
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Aurélie P.
Rating: 5 out of 5
following a purchase from 14/12/2021
Perfect and fast delivery!
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Stéphanie T.
Rating: 4 out of 5
following a purchase from 19/12/2021
The plastic hooks to hold the safety net are not sturdy enough: 2 broke while putting up the net. These are the same plastic hooks for the protective mat covering the springs. We have 4 broken just after the first season of use. We bought from France Trampoline for the quality and spent the financial means for that, so of course, we are disappointed with this part of the product. We will therefore contact France Trampoline's customer service for a commercial gesture (free supply of hooks).
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Don Jerome S.
Rating: 5 out of 5
following a purchase from 07/12/2021
Product conforms to the order, careful packaging, and fast shipping.
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Roxane F.
Rating: 5 out of 5
following a purchase from 19/11/2021
Very good quality trampoline but unfortunately the cover is torn.
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