Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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Pascal R.
Rating: 5 out of 5
following a purchase from 28/04/2021
Perfect
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Anne L.
Rating: 4 out of 5
following a purchase from 26/04/2021
Product fully meets expectations.
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Dorothée D.
Rating: 5 out of 5
following a purchase from 09/04/2021
Good quality product purchased for my grandchildren, to complete their Ninja course.
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Thibault F.
Rating: 5 out of 5
following a purchase from 29/04/2021
Very good. Attentive, good advice. The product meets our expectations. Good quality. Great success.
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Stephane L.
Rating: 5 out of 5
following a purchase from 01/04/2021
Nothing to complain about, very good
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Conge A.
Rating: 5 out of 5
following a purchase from 11/04/2021
Product conforms to expectations.
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Julien T.
Rating: 5 out of 5
following a purchase from 11/04/2021
Spare parts ordered and perfect delivery!
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Audrey M.
Rating: 5 out of 5
following a purchase from 03/04/2021
Disappointed by the ladder and the banner
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Annie G.
Rating: 4 out of 5
following a purchase from 23/03/2021
Good product but unfortunate delivery delay due to stock shortage
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Rachèle J.
Rating: 5 out of 5
following a purchase from 22/04/2021
France trampoline is an establishment that offers very good service
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Christophe P.
Rating: 5 out of 5
following a purchase from 01/04/2021
Very good product.
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Farah M.
Rating: 4 out of 5
following a purchase from 04/04/2021
Good product and timely delivery. I recommend.
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Martine D.
Rating: 5 out of 5
following a purchase from 19/04/2021
After very effective phone assistance, I was able to place an order without any problems. Good advice. Competent and pleasant staff. Fast delivery. Very serious company and quality material.
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Magalie M.
Rating: 5 out of 5
following a purchase from 21/04/2021
Very efficient customer service! Thank you!
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Xavier S.
Rating: 4 out of 5
following a purchase from 11/04/2021
Good service
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Johannes V.
Rating: 5 out of 5
following a purchase from 05/03/2021
Top!
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Pierre-yves K.
Rating: 5 out of 5
following a purchase from 25/04/2021
Good quality product delivered within the expected time. Its assembly requires the presence of at least 2 adults. It would be advisable for the assembly instructions to include the placement of wedges around the tree to prevent the cable from injuring it.
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Angelique C.
Rating: 5 out of 5
following a purchase from 16/03/2021
Very good product Solid over time
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Jaffre O.
Rating: 4 out of 5
following a purchase from 08/04/2021
Order received after a delay but excellent welcome and advice by phone before that!
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Jean-françois F.
Rating: 3 out of 5
following a purchase from 18/03/2021
We received the trampoline a few weeks ago. The delivery time (about 2 months) was respected. However, the carrier, instead of placing the packages properly, dropped them in 1 minute flat in the slope of our garage. The boxes therefore fell along the slope while the carrier was leaving. Incredible, fortunately no breakage. Assembling the trampoline is laborious (2 adults minimum for 1 day). Once assembled, the product meets our expectations, the children are having fun.
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Response from France Trampoline
Hello and thank you for your feedback. I am sorry that the delivery did not go ideally. We will pass your feedback to the carrier so that they can improve. We are very happy that you like the trampoline, enjoy it well.
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Ingrid L.
Rating: 3 out of 5
following a purchase from 27/04/2021
When returning, I was not fully refunded even though everything was NEW! I also paid for the shipping costs myself!
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Response from France Trampoline
Dear Customer, Thank you for your feedback. We apologize for these circumstances. Regarding the return shipping costs, these are at the customer's expense according to our general conditions. Best regards, Your Trampoline Technology Team
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Estelle A.
Rating: 5 out of 5
following a purchase from 24/04/2021
Very good!
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Paul D.
Rating: 5 out of 5
following a purchase from 22/04/2021
serious and efficient
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Lahotte A.
Rating: 5 out of 5
following a purchase from 24/04/2021
Never disappointed with France Trampoline, it's a serious company!
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Patrice V.
Rating: 5 out of 5
following a purchase from 28/04/2021
Material corresponding to my expectations. Fast delivery.
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Audrey F.
Rating: 4 out of 5
following a purchase from 15/04/2021
Fast and efficient provider who guided me well during my ordering mistake. Great trampoline! Thank you
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Tarlis M.
Rating: 4 out of 5
following a purchase from 23/02/2021
As for the ordering and delivery, it's a trybon service. Unfortunately, I am in the process of declaring a defective product because the net tore at one of the poles. I hope this is an exceptional event.
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Jean-yves D.
Rating: 4 out of 5
following a purchase from 27/04/2021
It's a shame that some products are not available for 3 months. We limited our order to the product in stock
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Elisa G.
Rating: 5 out of 5
following a purchase from 27/03/2021
Nothing to report
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Mickaël P.
Rating: 5 out of 5
following a purchase from 22/04/2021
Super
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Frederic B.
Rating: 5 out of 5
following a purchase from 12/04/2021
Good quality jumping mat! Does its job very well!👍
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Charles R.
Rating: 5 out of 5
following a purchase from 24/04/2021
Qualitative product
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Laurie B.
Rating: 5 out of 5
following a purchase from 24/04/2021
Good product and fast delivery
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Sylvie M.
Rating: 4 out of 5
following a purchase from 24/04/2021
FAST DELIVERY. GOOD QUALITY OF THE PRODUCT
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Anja S.
Rating: 5 out of 5
following a purchase from 26/04/2021
Very good quality for a reasonable price.
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Marjorie P.
Rating: 5 out of 5
following a purchase from 26/04/2021
Fast delivery and quality product
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Damien G.
Rating: 5 out of 5
following a purchase from 08/04/2021
Top quality. This is our 2nd trampoline and clearly, it is not the same quality as the previous ones. We'll see over time but the materials are not the same and seem much sturdier. We opted for the Boost Up 430 for an even more responsive fabric and we were not disappointed. We definitely recommend it.
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Bruno M.
Rating: 4 out of 5
following a purchase from 24/04/2021
The transaction went quite well overall. The product is of good quality. Only a small error in one element of the order makes me take away one star out of 5. An email to report the error and a reminder email were necessary to resolve the issue. Responses were quick in both cases.
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Gerda M.
Rating: 5 out of 5
following a purchase from 25/04/2021
The delivery and goods were good. Unfortunately, the net did not fit. The return was handled without problems.
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Anne Marie R.
Rating: 5 out of 5
following a purchase from 19/04/2021
Top advisor
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