Customer reviews of France Trampoline

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Isabelle C.

Rating: 5 out of 5

Published on 03/09/2020 à 21h55 following a purchase from 25/05/2020

I am very satisfied.

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Arnaud J.

Rating: 5 out of 5

Published on 03/09/2020 à 21h34 following a purchase from 13/05/2020

We are very satisfied with our order and we recommend France Trampoline.

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Severine P.

Rating: 5 out of 5

Published on 03/09/2020 à 16h28 following a purchase from 09/05/2020

Robust product, in line with my expectations. Excellent quality material. Quick and easy installation. Delivery a bit long but correct given the circumstances. Order placed during the confinement period.

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Eric J.

Rating: 5 out of 5

Published on 03/09/2020 à 13h13 following a purchase from 27/04/2020

Order received on the exact day that was agreed with you. Very good quality trampoline.

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Gabriel B.

Rating: 5 out of 5

Published on 03/09/2020 à 12h21 following a purchase from 26/05/2020

Total satisfaction regarding the delivery and - which is obviously essential - the quality of the material.

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Thomasset M.

Rating: 4 out of 5

Published on 03/09/2020 à 11h37 following a purchase from 27/04/2020

High quality product. I am completely satisfied, too bad the delay is so long and that the order arrives in two parts. I still recommend the site.

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Celine W.

Rating: 5 out of 5

Published on 03/09/2020 à 10h19 following a purchase from 04/05/2020

Very good product.

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Jessika M.

Rating: 5 out of 5

Published on 02/09/2020 à 21h44 following a purchase from 05/05/2020

Very good product this oval trampoline, small downside - the green protection along does not hold well on the structure bars. Too bad, it needs to be readjusted. - the exit net in front of the ladder should have something hard on each side of the closure, it's a hassle for a 5-year-old to go down without pulling on the net which quickly deforms. - the basketball hoop is not great for the price, the attachment system needs improvement, it damages the green protection of the trampoline. But I still recommend this trampoline for a gymnast, it's ideal for doing flips and somersaults. Thank you

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Magali D.

Rating: 3 out of 5

Published on 02/09/2020 à 21h36 following a purchase from 29/04/2020

We found the item we wanted but the announced shipping delay was already long and was further extended due to an error in processing our order apparently. Other than that, the item meets our expectations and was well packaged.

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Response from France Trampoline Published on 03/05/2020

Hello, Thank you for your comment. Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences suffered and remain at your disposal at [email protected] for any further questions or remarks. The France Trampoline team

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Franck B.

Rating: 3 out of 5

Published on 02/09/2020 à 21h31 following a purchase from 03/04/2020

Delivery time much longer than announced and without being informed.

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Response from France Trampoline Published on 03/04/2020

Hello, Thank you for your comment. Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconvenience caused and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team.

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Sylvie V.

Rating: 5 out of 5

Published on 02/09/2020 à 20h44 following a purchase from 19/03/2020

Products of very, very high quality! Very proud of my purchases! Thank you so much! The only small problem is the trampoline cover, it is very large and heavy so difficult to put on. I suppose it is made for winter, but in that case a small thin cover would suffice for summer! Best regards.

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Baby S.

Rating: 5 out of 5

Published on 02/09/2020 à 19h33 following a purchase from 24/05/2020

Quality in line with the description. Sturdy, easy assembly, good hold, excellent quality.

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Max B.

Rating: 5 out of 5

Published on 02/09/2020 à 19h11 following a purchase from 04/04/2020

Very good trampoline of good quality and sturdy.

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Emmanuelle S.

Rating: 5 out of 5

Published on 02/09/2020 à 18h57 following a purchase from 13/04/2020

Confinement period not representative, otherwise the follow-up was correct and friendly.

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Anne L.

Rating: 4 out of 5

Published on 02/09/2020 à 18h54 following a purchase from 24/05/2020

Delivery a bit long but excusable given the circumstances.

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Amadou N.

Rating: 5 out of 5

Published on 02/09/2020 à 18h53 following a purchase from 12/06/2020

Excellent service, deadline respected, very satisfied

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Sophie D.

Rating: 5 out of 5

Published on 02/09/2020 à 17h40 following a purchase from 12/04/2020

Very good trampoline. Difficulty in putting the protection net on.

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René V.

Rating: 5 out of 5

Published on 02/09/2020 à 15h23 following a purchase from 05/05/2020

QUALITY PRODUCT WITH EASY TO READ AND IMPLEMENT ASSEMBLY INSTRUCTIONS.

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Jerome B.

Rating: 4 out of 5

Published on 02/09/2020 à 15h15 following a purchase from 15/05/2020

Order in the difficult context of confinement. Delay and partial delivery, overall satisfactory given the conditions and good communication from customer service. However, the logistics providers for delivery are not up to par, unreachable, and not flexible at all. The second delivery was left in front of our door in view of everyone in our absence. The delivery person signed in our place, thus validating the delivery. Once installed, the trampoline is completely satisfactory.

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Sandrine K.

Rating: 5 out of 5

Published on 02/09/2020 à 13h57 following a purchase from 14/04/2020

Very good product, but the delay is a bit long and France Trampoline did not keep us informed of the delivery delays. We had to follow up several times. Too bad.

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Isaline C.

Rating: 5 out of 5

Published on 02/09/2020 à 13h43 following a purchase from 25/04/2020

Very good quality

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Marie-pierre M.

Rating: 5 out of 5

Published on 02/09/2020 à 12h33 following a purchase from 18/06/2020

A hotline that answers the phone! And every time! That's rare. Good advice because I had a doubt about the product to buy. Reliable information about the product, delivery and reception dates.

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Sacha S.

Rating: 4 out of 5

Published on 02/09/2020 à 12h22 following a purchase from 20/04/2020

Very good quality trampoline. However, the delay was moderately respected, possibly linked to the COVID crisis. This does not justify, however, a sporadic communication depending on the person involved. Contradictory information and not easy to obtain.

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Jimmy P.

Rating: 5 out of 5

Published on 02/09/2020 à 11h32 following a purchase from 08/05/2020

Quality trampoline and great size for the upcoming months of confinement 😄

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Sandra B.

Rating: 5 out of 5

Published on 02/09/2020 à 10h19 following a purchase from 09/05/2020

Perfect, precise and highly professional. Moreover, remarkable merchandise.

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Gérald W.

Rating: 4 out of 5

Published on 02/09/2020 à 08h24 following a purchase from 26/04/2020

Very good quality material. However, I would have liked more photos of the protective cover that cannot be put on without removing the net, which is therefore much more complicated than I thought.

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Laure R.

Rating: 5 out of 5

Published on 01/09/2020 à 21h23 following a purchase from 20/06/2020

Very good product, quality.

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Julien O.

Rating: 4 out of 5

Published on 01/09/2020 à 20h48 following a purchase from 04/04/2020

Very good material! Only 2 negative points: Very long order but with COVID we can understand. Be careful, delivery to Switzerland is possible but customs fees and taxes are high!!! The rest is all positive: assembly is quite simple and the material is very solid! I recommend this product to everyone! A good compromise between a garden trampoline for all, and a pro trampoline for children who want to progress in tricks! My children are fans and so am I!

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Séverine J.

Rating: 5 out of 5

Published on 01/09/2020 à 20h37 following a purchase from 10/07/2020

Perfect. I do not regret my purchase for the great happiness of my children. Serious and friendly staff.

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Sylvie C.

Rating: 5 out of 5

Published on 01/09/2020 à 20h26 following a purchase from 22/05/2020

Very good

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William B.

Rating: 5 out of 5

Published on 01/09/2020 à 18h57 following a purchase from 02/05/2020

Very satisfied with the product,

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Timothée D.

Rating: 4 out of 5

Published on 01/09/2020 à 18h52 following a purchase from 19/04/2020

Great products, too bad the delays are so long but it's worth the wait.

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Stephane C.

Rating: 5 out of 5

Published on 01/09/2020 à 18h27 following a purchase from 18/06/2020

The products and services are very satisfactory.

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Chrystele R.

Rating: 4 out of 5

Published on 01/09/2020 à 18h21 following a purchase from 01/05/2020

Long delivery but warned in advance and good follow-up afterwards

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Paul M.

Rating: 5 out of 5

Published on 01/09/2020 à 17h18 following a purchase from 11/06/2020

Great service. They took back the first product I ordered incorrectly to send me the right one, all for free and in a short time.

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Karin H.

Rating: 5 out of 5

Published on 01/09/2020 à 16h18 following a purchase from 08/07/2020

Everything is okay! Always happy to do it again!

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Olivier U.

Rating: 3 out of 5

Published on 01/09/2020 à 14h19 following a purchase from 20/05/2020

Supply delays were way too long. Had to follow up by phone.

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Response from France Trampoline Published on 20/05/2020

Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences suffered and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team.

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Clément F.

Rating: 4 out of 5

Published on 01/09/2020 à 13h38 following a purchase from 27/06/2020

Robust product, meets my expectations. I asked a technical question on the answering machine, I am still waiting for a response. In a month and a half, I think they had time to listen to it. So I solved my issue by myself.

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Pierluigi P.

Rating: 5 out of 5

Published on 01/09/2020 à 13h38 following a purchase from 17/07/2020

Excellent seller. Great item description. Thanks for the next purchase.

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Christiane S.

Rating: 5 out of 5

Published on 01/09/2020 à 12h13 following a purchase from 26/04/2020

Everything is in accordance and one can only be satisfied; Bravo France Trampoline!

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