Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 3, 4 and 5 stars

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T
Thierry D.
Rating: 5 out of 5
following a purchase from 10/02/2026
as described ;)
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Lucie D.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very good - just a little lack of communication on the exact delivery slot.
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Didier D.
Rating: 5 out of 5
following a purchase from 09/02/2026
Good product
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Aimee F.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very good Very fast delivery
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Christophe B.
Rating: 5 out of 5
following a purchase from 05/02/2026
Easy order, very fast delivery
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Florence G.
Rating: 5 out of 5
following a purchase from 02/02/2026
Perfect
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Elodie S.
Rating: 5 out of 5
following a purchase from 03/02/2026
Good advice, great responsiveness and very fast delivery. Thank you! As for the trampoline, not installed yet.
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Michel Z.
Rating: 5 out of 5
following a purchase from 01/02/2026
Very fast delivery and product compliant with the description
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M
Matteo C.
Rating: 5 out of 5
following a purchase from 30/01/2026
Package arrived earlier than expected and in good condition.
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Marc J.
Rating: 5 out of 5
following a purchase from 27/01/2026
Very good Good site ergonomics
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E
Evelyne C.
Rating: 5 out of 5
following a purchase from 30/01/2026
The order was placed by phone. Friendly, pleasant and good advice staff. The only "hic" is not the responsibility of France Trampoline but of the carrier DPD who never contacted me and left the packages in front of my gate in my absence. Fortunately, I wasn't away for the weekend. I expressed my "surprise" to them.
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Amandine M.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very happy. The package arrived very quickly and the zip line is great.
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Karine M.
Rating: 4 out of 5
following a purchase from 08/06/2025
These are not exactly the same springs as the original ones but they are the correct size to replace the broken ones.
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Bernard R.
Rating: 5 out of 5
following a purchase from 08/06/2025
Very good
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Jennifer A.
Rating: 5 out of 5
following a purchase from 07/06/2025
Great accessories for trampoline
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Michael M.
Rating: 5 out of 5
following a purchase from 17/05/2025
Very good quality and fast delivery
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Jean-christophe D.
Rating: 3 out of 5
following a purchase from 30/05/2025
Delivery time of 2 to 5 days not respected. The trampoline did not arrive in time for our child's birthday. The delivery took 10 days.
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Response from France Trampoline
Dear Sir or Madam,
We apologize for the delivery delay which occurred 2 days after the announced deadline. As a reminder, the announced deadline of 2 to 5 working days (excluding Saturday, Sunday, and public holidays) starts after handing over to the carrier. Having ordered on Friday evening, May 30, your order was handed over to the carrier the following Monday afternoon, and with the public holiday on June 9, we should have delivered to you on June 10 and not June 12. We once again apologize for this inconvenience. The France Trampoline team
J
Jean-françois J.
Rating: 5 out of 5
following a purchase from 05/06/2025
Very satisfied with my purchase.
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Stephanie G.
Rating: 5 out of 5
following a purchase from 04/06/2025
Very good communication. I am very satisfied.
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Francoise T.
Rating: 4 out of 5
following a purchase from 04/06/2025
Correct packaging, correct delivery
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Yves L.
Rating: 5 out of 5
following a purchase from 02/06/2025
France Trampoline spontaneously decided to replace the jumping mat of a large trampoline due to the presence of a hole that appeared 3 months after the expiration of the legal 2-year warranty. Only the shipping costs were at my expense. Shipment was made quickly. Kudos for the quality of your customer relationship.
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Fabrice T.
Rating: 5 out of 5
following a purchase from 04/06/2025
A top customer service. I was surprised by the understanding and kindness of France Trampoline. Several times I was helped and well advised beyond my expectations. I asked little and received a lot. Thank you, you deliver high-quality services.
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Yvon B.
Rating: 5 out of 5
following a purchase from 04/06/2025
Effective!
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Richard G.
Rating: 5 out of 5
following a purchase from 05/06/2025
Responsive, quality products
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Patrick L.
Rating: 5 out of 5
following a purchase from 28/05/2025
Quality of products, follow-up and delivery. Flawless process!
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Marie W.
Rating: 5 out of 5
following a purchase from 03/06/2025
Quality customer service. France trampoline has always responded to our requests quickly and they are very professional.
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David S.
Rating: 5 out of 5
following a purchase from 13/05/2025
Very good quality, good assembly instructions.
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Alexandre S.
Rating: 5 out of 5
following a purchase from 03/06/2025
Great 👍 exactly what we were looking for, a real simple zip line
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Claude B.
Rating: 4 out of 5
following a purchase from 04/06/2025
Order placed quickly.
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Patrick D.
Rating: 5 out of 5
following a purchase from 02/06/2025
MATERIAL AND DELIVERY COMPLIANT
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Roland G.
Rating: 5 out of 5
following a purchase from 01/05/2025
Good description, helpful, fast delivery
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Stefan B.
Rating: 5 out of 5
following a purchase from 25/04/2025
The climbing dome is an absolute hit. Our kids love it, and all the neighborhood kids do too :-). I would buy it again anytime.
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Simone E.
Rating: 5 out of 5
following a purchase from 08/05/2025
Everything worked perfectly - the homepage is absolutely clearly structured and the entire ordering process went excellently. The delivery was super punctual and careful
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Mirian A.
Rating: 4 out of 5
following a purchase from 31/05/2025
The service and delivery were perfect. The difficulty came later, with the assembly. Very difficult to assemble.
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Virginie C.
Rating: 5 out of 5
following a purchase from 31/05/2025
Nothing to say
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Townlodge Gmbh T.
Rating: 5 out of 5
following a purchase from 09/04/2025
Good products, cleanly processed, accessible customer service, delays can occur
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Bruce A.
Rating: 5 out of 5
following a purchase from 31/05/2025
Quality of products is there, responsive after-sales service, attentive and very professional, I am satisfied with my purchases on this site.
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Sophie T.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very good! Very satisfied, the kids too
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Patrick L.
Rating: 5 out of 5
following a purchase from 30/05/2025
The site is very educational for choosing spare parts suitable for the trampoline model to be renovated. Fast delivery.
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Stephanie C.
Rating: 5 out of 5
following a purchase from 01/06/2025
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