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A
Rating: 5 out of 5
Products conforming, instructions sufficiently precise for installation, fast shipping.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 3, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Nothing to complain about everything is perfect and the children are happy
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C
Rating: 5 out of 5
Perfect
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S
Rating: 3 out of 5
Quite long to receive and average product quality (the second one in just 1 year)
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Response from France Trampoline
Dear Sir/Madam, We have taken your remark regarding the delivery being perceived as too long into account. Your order of 350kg was placed by you on the public holiday Thursday, May 8, it was handed over to the carrier on Monday, May 12, and delivered on May 16 according to the tracking information. We remain within our announced deadlines on our website for products in stock. Regarding the quality of the products, we would like to remind you that the purchased products are leisure products intended for family use and not for establishments open to the public. It is common to need to renew your equipment with spare parts frequently in this kind of situation. The materials used are not the same for community use or at home. Best regards, The France Trampoline team.
J
Rating: 5 out of 5
Very serious merchant and quality follow-up! Thank you for your seriousness
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V
Rating: 5 out of 5
Very good product quality and very fast delivery
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M
Rating: 5 out of 5
I bought a replacement jumping mat for our trampoline. Our trampoline was not from the same manufacturer, but we were given great advice and got a suitable one. I had previously contacted countless other manufacturers without success. Very big cinema! 👏🏻
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C
Rating: 5 out of 5
Everything was perfect whether it was the purchase or the delivery to Belgium!
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T
Rating: 4 out of 5
Cable clamp that breaks Tensioner that has the net damaged Screw that loosens on the pulley and falls ...
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A
Rating: 4 out of 5
The trampoline is very good. However, it requires a lot of strength to assemble. If you are two women or 1 woman and 1 young teenager, it is impossible to assemble. This is a major point of improvement for me or to alert in advance that being two is not necessarily enough.
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R
Rating: 4 out of 5
Very good product and fast delivery
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P
Rating: 5 out of 5
Fast shipping,
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M
Rating: 4 out of 5
The ordered goods are absolutely top and of super quality! However, we couldn't understand why the delivery came via freight forwarding. The pallet on which the boxes with the goods were secured was in very poor condition. It unfortunately fell apart completely during unloading. Since the goods were intact, we give a very convincing 4 stars. Our children have a lot of fun with the ninja course in the garden.
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A
Rating: 5 out of 5
Fast delivery and good quality! Thank you
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J
Rating: 5 out of 5
Everything super, great product range, goods flawless, fast delivery!
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S
Rating: 4 out of 5
Quality product, but a bit tedious to assemble
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G
Rating: 5 out of 5
No problem, fast and compliant shipping
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F
Rating: 5 out of 5
Fast and very careful shipping.
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C
Rating: 5 out of 5
Good quality material, fast delivery, product easy to assemble when there are 2 people
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M
Rating: 5 out of 5
Excellent follow-up (replacement of a tarp), package sent with impressive speed. All good!
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P
Rating: 4 out of 5
Quality product, but a bit tedious to assemble
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J
Rating: 5 out of 5
No problem, fast and compliant shipping
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S
Rating: 3 out of 5
Everything actually went well, unfortunately it was not clear on the homepage that the fiberglass bows no longer need to be used with rubber bands. That is, no detailed info that it would hold without rubber bands. The assistance for assembly was great! We were able to reuse the old bows and therefore we actually didn't need the new bows. However, we kept them because the whole back and forth shipping would be cumbersome.
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A
Rating: 5 out of 5
Excellent follow-up (replacement of a mat), package sent with impressive speed. All good!
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M
Rating: 5 out of 5
Fast delivery. Friendly and understanding responses. Goods are TOP 👍
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F
Rating: 5 out of 5
Good
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N
Rating: 5 out of 5
top as always
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A
Rating: 5 out of 5
I am delighted with my order. The trampoline is of very good quality and I received it quickly. I recommend the France trampoline site
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T
Rating: 5 out of 5
fast and responsive
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N
Rating: 5 out of 5
Quality product Customer service available and efficient
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L
Rating: 5 out of 5
Good
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I
Rating: 4 out of 5
Perfect
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L
Rating: 5 out of 5
everything was perfect the delivery time the packaging a very good quality product that entertained the children all weekend I recommend
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A
Rating: 5 out of 5
Top product
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T
Rating: 5 out of 5
After initial skepticism (higher individual amount), I am very satisfied with the provider. Always happy to return. Very nice support and a great understanding in case of problems.
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J
Rating: 5 out of 5
perfect
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L
Rating: 4 out of 5
very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....
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Response from France Trampoline
Ultra fast delivery, quality item
M
Rating: 5 out of 5
I had already ordered the spare part. I was able to simply reorder this part from my account. The delivery was quick.
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C
Rating: 5 out of 5
We replaced our net which was torn. However, our trampoline is over 10 years old. Assembly advice would have been welcome. The quality seems good.
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L
Rating: 5 out of 5
N/A
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