Customer reviews of France Trampoline

9,4 /10

Based on 22 178 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3, 4 and 5 stars

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Hubert C.

Published on 24/04/2019 à 16h51 following a purchase from 31/03/2019

Fast delivery. Perfect packaging. Very good quality product. Quite easy to assemble. 2 springs out of 96 with the hook in the wrong direction.

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Monika G.

Published on 24/04/2019 à 16h49 following a purchase from 31/03/2019

Great

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Marie-Jeanne M.

Published on 24/04/2019 à 16h49 following a purchase from 30/03/2019

perfect...

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Emmanuel S.

Published on 24/04/2019 à 15h43 following a purchase from 30/03/2019

Very mediocre quality net compared to the original net... very very disappointed with my purchase

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Response from France Trampoline Published on 31/03/2019

Hello, and thank you for taking the time to leave us a comment. The material of some of our nets has indeed been modified over time for technical and logistical reasons, but we can assure you that we always take great care in the making and quality of our products. We do take note of your comment and will pass it on internally to the relevant people. Best regards, the France Trampoline team

Julien R.

Published on 24/04/2019 à 15h15 following a purchase from 31/03/2019

Very good product. Excellent quality!

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Mehdi K.

Published on 24/04/2019 à 14h52 following a purchase from 02/04/2019

Very satisfied with the product. A bit long to assemble but the kids are thrilled. It lacks a 5th star because the delivery from Kuhne-Hagel went badly. I had to take care of retrieving all the packages in my car because they did not take care to check if their 18-ton truck could deliver to me while it was empty by the way. This is the first time a delivery person has encountered difficulty for a reason of accessibility that could have been anticipated. I had taken half a day off to respect their delivery time slot. If I hadn't retrieved the packages myself from the side of the road, they wouldn't have delivered to me. Otherwise, very good product.

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Catherine M.

Published on 24/04/2019 à 14h46 following a purchase from 31/03/2019

Perfect

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Anne Marie R.

Published on 24/04/2019 à 14h33 following a purchase from 01/04/2019

Delighted, I called your services and I was very well advised

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Marie-Jo G.

Published on 24/04/2019 à 13h59 following a purchase from 02/04/2019

At the time of the order: excellent service. Delivery service was terrible. The provider is not serious and you should work with another delivery company.

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Response from France Trampoline Published on 02/04/2019

Hello, and thank you for your comment. We take note of your disappointment regarding the carrier who handled the delivery of your package. We will pass the information on to the concerned managers and we will strive to avoid this situation in the future. We remain at your disposal for any further information, the France Trampoline team

Damien V.

Published on 24/04/2019 à 11h21 following a purchase from 26/03/2019

Correct product, a bit long delivery time.

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Response from France Trampoline Published on 28/03/2019

Hello, thank you for your comment. Indeed, as announced during your order, this product was being restocked at the time of your purchase. It was shipped to you 7 days later, however, delivery to a relay point always takes a bit longer than direct home delivery. We remain at your disposal for any further information, the France Trampoline team

Robert B.

Published on 24/04/2019 à 11h19 following a purchase from 01/04/2019

Everything was perfect, from the order to the receipt of the items

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Thierry M.

Published on 24/04/2019 à 10h36 following a purchase from 03/04/2019

Excellent phone reception

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Damien P.

Published on 24/04/2019 à 10h18 following a purchase from 01/04/2019

Great, the zip line, the kids are thrilled

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Daniel S.

Published on 24/04/2019 à 09h35 following a purchase from 08/04/2019

Fast delivery and very friendly. They even personally asked if everything was delivered to satisfaction and if the assembly of the trampoline worked well.. 👍

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Stéphane G.

Published on 24/04/2019 à 09h12 following a purchase from 27/03/2019

N/A

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Anais M.

Published on 24/04/2019 à 08h54 following a purchase from 03/04/2019

Very satisfied

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Frederic C.

Published on 24/04/2019 à 08h11 following a purchase from 02/04/2019

All OK

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Sandrine B.

Published on 23/04/2019 à 21h38 following a purchase from 31/03/2019

Very satisfied

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Irene D.

Published on 23/04/2019 à 21h30 following a purchase from 03/04/2019

Very good product corresponding very well to the description of the item on the internet

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Pascal P.

Published on 23/04/2019 à 18h17 following a purchase from 17/03/2019

N/A

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Herve C.

Published on 23/04/2019 à 16h49 following a purchase from 29/03/2019

Good without problem

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Joel V.

Published on 23/04/2019 à 16h25 following a purchase from 01/04/2019

The material is of excellent quality, fast delivery.

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Edith R.

Published on 23/04/2019 à 15h38 following a purchase from 29/03/2019

Delivery times respected, on time. No problem, very good information on the delivery which was fast.

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Hervé D.

Published on 23/04/2019 à 15h37 following a purchase from 31/03/2019

Perfect, nothing to complain about

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Patrick L.

Published on 23/04/2019 à 15h36 following a purchase from 24/03/2019

Very good trampoline, difficult assembly at the level of the protective net, for the rest it was okay

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Philippe L.

Published on 23/04/2019 à 14h37 following a purchase from 01/04/2019

Perfect welcome and attentive. However, a bit disappointed with the quality of the springs that break a bit too often. However, I disassemble the trampoline every year. The breaks are always in the same place on the spring. Otherwise, everything is fine.

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Philippe M.

Published on 23/04/2019 à 14h33 following a purchase from 01/04/2019

quality product for replacement of original material..

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Clement A.

Published on 23/04/2019 à 14h22 following a purchase from 31/03/2019

Nothing to report

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Fabrice C.

Published on 23/04/2019 à 13h10 following a purchase from 01/04/2019

Purchase of trampoline mat + circular cushion. Very good quality, fast shipping, possibility to pay in installments.

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Frederic T.

Published on 23/04/2019 à 12h50 following a purchase from 29/03/2019

Hello, we are very happy with the services you offer. A quick phone reception without fuss and competent. I recommend you without any problem to my acquaintances who have also done business with you. Congratulations and thank you.

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Maylis C.

Published on 23/04/2019 à 12h18 following a purchase from 25/03/2019

Very good service

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Jacques P.

Published on 23/04/2019 à 12h10 following a purchase from 02/04/2019

Respect for delivery time. Assembly quite easy. The product seems robust (to be seen in use). The entrance to the trampoline is not easy as the zipper leaves little passage.

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Jean Pierre C.

Published on 23/04/2019 à 11h45 following a purchase from 02/04/2019

Very good delivery

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Cathy R.

Published on 22/04/2019 à 21h59 following a purchase from 31/03/2019

Clear site: I immediately found the part I needed to repair my trampoline. Shipping, delivery, and communication were all perfect afterwards.

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Laurence S.

Published on 22/04/2019 à 21h58 following a purchase from 30/03/2019

Perfect order for spare part

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Sylvain B.

Published on 22/04/2019 à 20h56 following a purchase from 31/03/2019

Perfect

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Sandrine M.

Published on 22/04/2019 à 20h49 following a purchase from 01/04/2019

Very good quality trampoline. The net and its closure are very sturdy. The bounce of the mat is dynamic. We have as much fun as the kids. The trampoline does not move like others can when jumping with several people inside. My children are safe... and the kit with the ladder, the anchors, and the cover are essential to complete everything. Despite the wind we have here, it hasn't moved.

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Maryline P.

Published on 22/04/2019 à 20h29 following a purchase from 31/03/2019

Easy installation. The material seems solid. We will see over time.

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Elke A.

Published on 22/04/2019 à 20h21 following a purchase from 16/04/2019

Everything top!

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Michael G.

Published on 22/04/2019 à 19h35 following a purchase from 28/03/2019

Speed of delivery

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