Customer reviews of France Trampoline

9,4 /10

Based on 22 178 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3, 4 and 5 stars

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Olivier R.

Published on 17/04/2019 à 15h25 following a purchase from 26/03/2019

Long shipping 8 days, while it was planned for 2 to 5 days.

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Vanina L.

Published on 17/04/2019 à 13h39 following a purchase from 28/03/2019

fast, complete package. Nothing to say, perfect service

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Gwendoline B.

Published on 17/04/2019 à 13h36 following a purchase from 26/03/2019

Very good and responsive in case of "problem"!

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Eric L.

Published on 17/04/2019 à 11h36 following a purchase from 27/03/2019

Delivery on time. Nothing to complain about.

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Julien C.

Published on 17/04/2019 à 10h27 following a purchase from 27/03/2019

Quality product, delivery and packaging OK, Only flaw is the net too tight at the base so we can't go all the way around. At the top it's ok

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Ferdinand D.

Published on 17/04/2019 à 09h22 following a purchase from 22/03/2019

Order placed quickly and without any problems.

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Marc C.

Published on 16/04/2019 à 21h30 following a purchase from 25/03/2019

Spare parts available after several years. Very pleasant company to recommend

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Francoise K.

Published on 16/04/2019 à 20h19 following a purchase from 22/02/2019

Efficiency and speed Thank you

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Jean-Jacques B.

Published on 16/04/2019 à 18h48 following a purchase from 25/03/2019

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Franck H.

Published on 16/04/2019 à 17h23 following a purchase from 24/03/2019

Fast shipping and very well packaged nothing to say perfect

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Claude D.

Published on 16/04/2019 à 17h21 following a purchase from 25/03/2019

Perfect

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Alunni-Bravi S.

Published on 16/04/2019 à 14h54 following a purchase from 26/03/2019

Very good service. Ultra-fast delivery times and competence of the carrier. For the material not yet assembled so to see later.

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Olivier A.

Published on 16/04/2019 à 14h47 following a purchase from 24/03/2019

Very good product and fast

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M S.

Published on 16/04/2019 à 10h52 following a purchase from 28/02/2019

Very good trampoline received on the desired date.

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Nathalie R.

Published on 15/04/2019 à 20h10 following a purchase from 25/03/2019

Very good

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Aurélie G.

Published on 15/04/2019 à 19h24 following a purchase from 23/03/2019

Excellent quality product

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Arnaud B.

Published on 15/04/2019 à 18h42 following a purchase from 23/03/2019

Delivery without problems, good quality material, top!

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Philippe R.

Published on 15/04/2019 à 18h13 following a purchase from 25/03/2019

Simple and quick, efficient ordering process, delivery as expected.

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Diego S.

Published on 15/04/2019 à 17h32 following a purchase from 23/03/2019

Excellent after-sales service, availability of spare parts, good quality of products

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Julien S.

Published on 15/04/2019 à 17h18 following a purchase from 23/03/2019

Order arrived on time and complete! It seems generally solid and has a nice finish;

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Laurent M.

Published on 15/04/2019 à 17h18 following a purchase from 23/03/2019

Nothing to say, very good product, very short deadlines

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Stéphane F.

Published on 15/04/2019 à 14h18 following a purchase from 22/03/2019

Fast and efficient

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Corinne F.

Published on 15/04/2019 à 13h53 following a purchase from 15/03/2019

Very pleasant and competent salesperson on the phone. Simple order online. Deadlines respected. Easy assembly (with two). Sturdy material. The gift is very welcome, the children are having a blast. The parents are out of breath like crazy.

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Aurore G.

Published on 15/04/2019 à 12h24 following a purchase from 21/03/2019

Perfect delivery, very serious delivery company

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Carl L.

Published on 15/04/2019 à 12h21 following a purchase from 23/03/2019

Fast delivery and products that meet my expectations, products already ordered 5 years ago, so I can say that the net and the protection above the springs last 5 years in the sun. There you go, don't change anything Thank you ***

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Emilie S.

Published on 14/04/2019 à 20h20 following a purchase from 23/03/2019

A lot of information during the order preparation, delivery on time by a very competent provider. Trampoline in place, assembled easily and seems to be of excellent quality. Very clear and complete instructions.

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Emilie P.

Published on 14/04/2019 à 19h45 following a purchase from 24/03/2019

Quality of the trampoline meets our expectations, fast delivery thank you France trampoline you made a happy gymnast

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Bénédicte H.

Published on 14/04/2019 à 17h31 following a purchase from 14/03/2019

Very good services. Contacted by France Trampoline before sending the order to confirm the dimensions.

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Laurent M.

Published on 14/04/2019 à 12h50 following a purchase from 21/03/2019

Quick transaction, additional gift (basket basket very appreciated by children) BUT the carabiner connecting the suspension handle and the seat rope was missing in the zip line kit, too bad. Please specify or correct the supply.

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Stephane G.

Published on 14/04/2019 à 10h46 following a purchase from 20/03/2019

Perfect

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Frantz B.

Published on 13/04/2019 à 17h52 following a purchase from 19/03/2019

Fast delivery and order as I wanted

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Sabrina F.

Published on 12/04/2019 à 21h53 following a purchase from 20/03/2019

Very good after-sales service, attentive, concerned about doing well.

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Stéphanie G.

Published on 12/04/2019 à 19h51 following a purchase from 22/03/2019

Delivery was late otherwise everything was perfect

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Andrea G.

Published on 12/04/2019 à 19h27 following a purchase from 19/03/2019

good service and customer attention

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Achim E.

Published on 12/04/2019 à 17h50 following a purchase from 05/04/2019

Top trampoline, 1a quality and very good processing and service. We had a round trampoline with a diameter of 4.4 m for 10 years, which is among the largest. My 3 boys aged 10, 13, and 15 are absolutely thrilled with the new one. The jump is more stable, you jump higher, and you are no longer pulled to the center.

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Sébastien G.

Published on 12/04/2019 à 11h49 following a purchase from 22/03/2019

Easy order. Fast delivery by appointment. Very good service!

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Corinne D.

Published on 11/04/2019 à 16h57 following a purchase from 21/03/2019

Very good quality

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Gorazd M.

Published on 11/04/2019 à 16h38 following a purchase from 03/04/2019

Very good friendly people in the contact.

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Céline V.

Published on 11/04/2019 à 15h55 following a purchase from 20/03/2019

Despite a phone verification of the correct dimensions of our trampoline purchased 5 years ago, the supplied parts were too large. My husband had to trim each ordered post...

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Response from France Trampoline Published on 22/03/2019

Hello, and thank you for taking the time to leave us a comment! We are sorry that the spare parts did not fit despite our vigilance. Next time, do not hesitate to contact us before assembly so that we can see together what can be done to avoid modifying the parts. We remain at your disposal, sincerely, the France Trampoline team

Benoit R.

Published on 11/04/2019 à 15h55 following a purchase from 17/02/2019

Waiting times a bit long due to product shortage Otherwise impeccable product, sure value

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