Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 076 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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F
Frederic B.
Rating: 5 out of 5
following a purchase from 11/05/2018
perfect
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M
Marie H.
Rating: 4 out of 5
following a purchase from 17/05/2018
Very happy with the customer service. It is very easy to reach someone. However, one of the recommended products was the flexible fiberglass bow; it would be wise to specify that it is sold without the elastic cord inside... a somewhat absurd thing!
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A
Adrien R.
Rating: 5 out of 5
following a purchase from 25/05/2018
Nothing to report
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Roman B.
Rating: 5 out of 5
following a purchase from 09/06/2018
Very fast delivery. All parts delivered. Assembly was easy. There are also videos online, but it works without them. Quality is top. My kids are now doing flips in a safe environment ;)
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A
Ali B.
Rating: 5 out of 5
following a purchase from 30/05/2018
Product compliant and fast shipping, nothing to say
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Yannick R.
Rating: 5 out of 5
following a purchase from 30/05/2018
Quality products. Trampoline in perfect condition since 2010
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M
Marine D.
Rating: 5 out of 5
following a purchase from 24/05/2018
Order placed following very informed advice, fast and compliant delivery.
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Jean Michel B.
Rating: 4 out of 5
following a purchase from 28/05/2018
Very good
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G
Guy J.
Rating: 5 out of 5
following a purchase from 29/05/2018
Everything perfect
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R
Rémi C.
Rating: 4 out of 5
following a purchase from 03/05/2018
Return of the broken part in the delivery was quick and without discussion. But black fiberglass is less easy to assemble than the original white one.
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Lucien S.
Rating: 5 out of 5
following a purchase from 30/05/2018
Perfect. Nothing to say
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Stephane D.
Rating: 5 out of 5
following a purchase from 28/05/2018
Really corresponds to our expectations I hope it will last well through the winter as it is difficult to disassemble
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Danièle H.
Rating: 5 out of 5
following a purchase from 28/05/2018
Very satisfied with the ordered product, delivery time respected
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Guillaume P.
Rating: 4 out of 5
following a purchase from 29/05/2018
I ordered samples, they arrived very quickly. I regret not having these samples 'under tension' in a frame to see the final result, but it already allows for a first idea.
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G
Gilles F.
Rating: 5 out of 5
following a purchase from 28/05/2018
Very good
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C
Claire D.
Rating: 4 out of 5
following a purchase from 28/05/2018
Very good service
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F
Felix B.
Rating: 4 out of 5
following a purchase from 09/05/2018
Was not in stock but I could order it and I was kept informed. What was unfortunate was that it arrived wrinkled - the long pipes were somewhat carelessly shoved into a too-small box, and they are still not as nice as they should be. But otherwise everything is okay.
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Enrico M.
Rating: 5 out of 5
following a purchase from 28/05/2018
Good product and excellent shipping service
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Maria G.
Rating: 5 out of 5
following a purchase from 27/05/2018
Fast delivery. Quality material easy to install
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Guillaume C.
Rating: 4 out of 5
following a purchase from 28/05/2018
good
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Anne B.
Rating: 5 out of 5
following a purchase from 29/05/2018
perfect
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Sylvain C.
Rating: 5 out of 5
following a purchase from 29/05/2018
Product (trampoline Jump 300) conforms to my order and to the expected quality.
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Olivier L.
Rating: 5 out of 5
following a purchase from 25/05/2018
Fast and efficient
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C
Celine P.
Rating: 5 out of 5
following a purchase from 29/05/2018
Great
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Sandrine D.
Rating: 5 out of 5
following a purchase from 25/05/2018
*****
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E
Emmanuelle B.
Rating: 5 out of 5
following a purchase from 28/05/2018
Order received quickly. A defect on an item that was picked up and replaced very quickly. Very friendly contact person. Nothing to complain about. Very good site
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A
Adeline B.
Rating: 5 out of 5
following a purchase from 28/05/2018
Impeccable
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Olivier G.
Rating: 4 out of 5
following a purchase from 26/05/2018
Satisfactory.
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I
Ivan K.
Rating: 5 out of 5
following a purchase from 13/05/2018
Product conforms. Quality packaging conforms.
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Olivier C.
Rating: 5 out of 5
following a purchase from 27/05/2018
Perfect. Note the courtesy of France Trampoline who reminds to check that we did not make a mistake in the dimensions for the order. Very good!
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E
Edith O.
Rating: 4 out of 5
following a purchase from 27/05/2018
Delivery on time. Assembly instructions sometimes very brief with missing steps that led us to undo the structure to redo it the right way!
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G
Guy M.
Rating: 4 out of 5
following a purchase from 28/05/2018
no P.B.
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Wanda M.
Rating: 5 out of 5
following a purchase from 28/05/2018
Mat is compliant, good quality at first glance, to see over time.
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C
Christian M.
Rating: 4 out of 5
following a purchase from 25/05/2018
GOOD PRODUCT EXCEPT THE ASSEMBLY INSTRUCTIONS NEED IMPROVEMENT!
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C
Cyril L.
Rating: 3 out of 5
following a purchase from 27/05/2018
Fast receipt of the package, not enough feedback on the use of the product but seems correct.
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Response from France Trampoline
Hello, and thank you for your comment! We hope that your jumping mat will bring you complete satisfaction. Do not hesitate to contact us otherwise, we remain at your disposal. The France Trampoline team
L
Lucille L.
Rating: 5 out of 5
following a purchase from 26/05/2018
Fast delivery and quality products.
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L
Lecroel B.
Rating: 4 out of 5
following a purchase from 26/05/2018
The order went well, the carrier was okay, the deadlines were respected. The mat corresponded to the description. I bought a trampoline mat to replace a 10-year-old mat, I turned to France Trampoline because the seller of the previous mat no longer exists. The received mat is suitable, it is a bit cheaper but of much lower quality in terms of seams and especially it bounces much less than the previous one which was from the profline or proline range. In summary: I am satisfied to have been able to replace the mat even if I regret not having found a product of equivalent quality to the previous one.
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V
Véronique G.
Rating: 5 out of 5
following a purchase from 24/05/2018
Trampoline used quite intensively for 6 years and I just changed the protective net this year. Everything else is perfect. Compared to other brands, I would say 'no comparison', I do not regret my choice. I highly recommend France Trampoline, maybe a bit more expensive to buy but nothing to compare in terms of quality and after-sales service.
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M
Mireille R.
Rating: 5 out of 5
following a purchase from 28/05/2018
The only downside is that on the order form it was stated that the packages weighed a total of 55 kg while the weight announced at the order was much heavier.
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C
Cendrine C.
Rating: 4 out of 5
following a purchase from 26/05/2018
clear site, explicit order tracking, good contact with the delivery person
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